[hylafax-users] Faxes garbled but log not showing errors

To: <hylafax-users@hylafax.org>
Subject: [hylafax-users] Faxes garbled but log not showing errors
From: "Dennis Fellows" <dennis@lamtop.com>
Date: Wed, 4 Apr 2001 14:53:13 -0500

Hello!

I'm running Redhat 7.0, Hylafax 4.1beta2 (binary rpm hylafax-4.1beta2-2rh7.i386), libtiff 3.4beta037-2, MultiTech 2834ZDX's (firmware 3.16a - four of them) connected to a RocketPort MultiI/O board.

I'm having problems where some incoming faxes are perfect yet others come across "hammered". Here's a typical receive log of a hammered incoming fax...

Apr 04 12:23:43.46: [ 917]: SESSION BEGIN 00000012 12626584184
Apr 04 12:23:43.46: [ 917]: <-- [4:ATA\r]
Apr 04 12:23:52.93: [ 917]: --> [5:+FCON]
Apr 04 12:23:52.93: [ 917]: ANSWER: FAX CONNECTION
Apr 04 12:23:52.93: [ 917]: RECV FAX: begin
Apr 04 12:23:58.16: [ 917]: --> [28:+FTSI:"          6082704422"]
Apr 04 12:23:58.16: [ 917]: REMOTE TSI "6082704422"
Apr 04 12:23:58.16: [ 917]: --> [21:+FDCS:0,5,0,2,1,0,0,3]
Apr 04 12:23:58.16: [ 917]: REMOTE wants 14400 bit/s
Apr 04 12:23:58.16: [ 917]: REMOTE wants page width 1728 pixels in 215 mm
Apr 04 12:23:58.16: [ 917]: REMOTE wants unlimited page length
Apr 04 12:23:58.16: [ 917]: REMOTE wants 3.85 line/mm
Apr 04 12:23:58.16: [ 917]: REMOTE wants 2-D MR
Apr 04 12:23:58.16: [ 917]: --> [2:OK]
Apr 04 12:23:58.16: [ 917]: <-- [7:AT+FDR\r]
Apr 04 12:23:59.58: [ 917]: --> [5:+FCFR]
Apr 04 12:23:59.58: [ 917]: --> [28:+FTSI:"          6082704422"]
Apr 04 12:23:59.58: [ 917]: REMOTE TSI "6082704422"
Apr 04 12:23:59.58: [ 917]: --> [21:+FDCS:0,5,0,2,1,0,0,3]
Apr 04 12:23:59.58: [ 917]: REMOTE wants 14400 bit/s
Apr 04 12:23:59.58: [ 917]: REMOTE wants page width 1728 pixels in 215 mm
Apr 04 12:23:59.58: [ 917]: REMOTE wants unlimited page length
Apr 04 12:23:59.58: [ 917]: REMOTE wants 3.85 line/mm
Apr 04 12:23:59.58: [ 917]: REMOTE wants 2-D MR
Apr 04 12:24:01.09: [ 917]: --> [7:CONNECT]
Apr 04 12:24:01.09: [ 917]: RECV: begin page
Apr 04 12:24:01.09: [ 917]: RECV: send trigger 022
Apr 04 12:24:01.09: [ 917]: <-- data [1]
Apr 04 12:24:16.18: [ 917]: RECV: 25372 bytes of data, 579 total lines
Apr 04 12:24:16.18: [ 917]: --> [15:+FPTS:1,0,0,0,0]
Apr 04 12:24:17.47: [ 917]: --> [6:+FET:0]
Apr 04 12:24:17.47: [ 917]: RECV recv MPS (more pages, same document)
Apr 04 12:24:17.47: [ 917]: --> [2:OK]
Apr 04 12:24:17.47: [ 917]: RECV send MCF (message confirmation)
Apr 04 12:24:17.47: [ 917]: RECV FAX (00000012): from 6082704422, page 1 in 0:1
9, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Apr 04 12:24:17.47: [ 917]: <-- [7:AT+FDR\r]
Apr 04 12:24:20.42: [ 917]: --> [7:CONNECT]
Apr 04 12:24:20.42: [ 917]: RECV: begin page
Apr 04 12:24:20.42: [ 917]: RECV: send trigger 022
Apr 04 12:24:20.42: [ 917]: <-- data [1]
Apr 04 12:24:37.91: [ 917]: RECV: 30443 bytes of data, 54 total lines
Apr 04 12:24:37.91: [ 917]: --> [15:+FPTS:1,0,0,0,0]
Apr 04 12:24:39.20: [ 917]: --> [6:+FET:0]
Apr 04 12:24:39.20: [ 917]: RECV recv MPS (more pages, same document)
Apr 04 12:24:39.20: [ 917]: --> [2:OK]
Apr 04 12:24:39.20: [ 917]: RECV send MCF (message confirmation)
Apr 04 12:24:39.20: [ 917]: RECV FAX (00000012): from 6082704422, page 2 in 0:2
2, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Apr 04 12:24:39.20: [ 917]: <-- [7:AT+FDR\r]
Apr 04 12:24:42.16: [ 917]: --> [7:CONNECT]
Apr 04 12:24:42.16: [ 917]: RECV: begin page
Apr 04 12:24:42.16: [ 917]: RECV: send trigger 022
Apr 04 12:24:42.16: [ 917]: <-- data [1]
Apr 04 12:24:57.95: [ 917]: RECV: 27965 bytes of data, 60 total lines
Apr 04 12:24:57.95: [ 917]: --> [15:+FPTS:1,0,0,0,0]
Apr 04 12:24:59.23: [ 917]: --> [6:+FET:0]
Apr 04 12:24:59.23: [ 917]: RECV recv MPS (more pages, same document)
Apr 04 12:24:59.23: [ 917]: --> [2:OK]
Apr 04 12:24:59.23: [ 917]: RECV send MCF (message confirmation)
Apr 04 12:24:59.23: [ 917]: RECV FAX (00000012): from 6082704422, page 3 in 0:2
0, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Apr 04 12:24:59.23: [ 917]: <-- [7:AT+FDR\r]
Apr 04 12:25:02.19: [ 917]: --> [7:CONNECT]
Apr 04 12:25:02.19: [ 917]: RECV: begin page
Apr 04 12:25:02.19: [ 917]: RECV: send trigger 022
Apr 04 12:24:59.23: [ 917]: <-- [7:AT+FDR\r]
Apr 04 12:25:02.19: [ 917]: --> [7:CONNECT]
Apr 04 12:25:02.19: [ 917]: RECV: begin page
Apr 04 12:25:02.19: [ 917]: RECV: send trigger 022
Apr 04 12:25:02.19: [ 917]: <-- data [1]
Apr 04 12:25:20.63: [ 917]: RECV: 32371 bytes of data, 81 total lines
Apr 04 12:25:20.63: [ 917]: --> [15:+FPTS:1,0,0,0,0]
Apr 04 12:25:21.92: [ 917]: --> [6:+FET:2]
Apr 04 12:25:21.92: [ 917]: RECV recv EOP (no more pages or documents)
Apr 04 12:25:21.92: [ 917]: --> [2:OK]
Apr 04 12:25:21.92: [ 917]: RECV send MCF (message confirmation)
Apr 04 12:25:21.92: [ 917]: RECV FAX (00000012): from 6082704422, page 4 in 0:2
2, INF, 3.85 line/mm, 2-D MR, 14400 bit/s
Apr 04 12:25:21.92: [ 917]: RECV FAX (00000012): recvq/fax00012.tif from 608270
4422, route to <unspecified>, 4 pages in 1:29
Apr 04 12:25:21.92: [ 917]: <-- [7:AT+FDR\r]
Apr 04 12:25:24.95: [ 917]: --> [7:+FHNG:0]
Apr 04 12:25:24.95: [ 917]: REMOTE HANGUP: Normal and proper end of connection
(code 0)
Apr 04 12:25:24.95: [ 917]: RECV FAX: bin/faxrcvd "recvq/fax00012.tif" "ttyR1"
"00000012" ""
Apr 04 12:25:25.08: [ 917]: RECV FAX: end
Apr 04 12:25:25.08: [ 917]: SESSION END

The remote station normally gets a report that his fax was successfully received my me. When I have the remote faxer send to one of my stand alone fax machines (Richoh), his fax comes across with no problems. I think I'm looking at not having my faxmodem config'd proper. Any help would be greatly appreciated.

BTW, I switched to libtiff 3.4 when my modems were hanging with the faxstat report of "Receiving from...". It seems to have worked.

Best Regards,

Dennis Fellows

dennis@lamtop.com

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