Re: [hylafax-users] Fax Hardware Compatabilty

[shaun arral <shaun@ifloor.com>]

You're awesome !!!!
Thanks.

I was looking at the Multitech's more (whew....).

Shaun



On Tue, 30 Jan 2001, Bill Young wrote:
> / FROM:  shaun arral <shaun@ifloor.com>, Jan 30 11:38 2001
> | ABOUT: [hylafax-users] Fax Hardware Compatabilty
> |
> | Can HylaFax talk to these modem cards:
> | 
> | digi:
> |  DataFire RAS
> | 
> | multitech:
> |   MultiModemISI
> | 
> | Any issues??
> | Where to find info??
> | 
> | Thanks,
> | Shaun
> | 
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> | 
> \ END: shaun arral
> 
> I've been using the MultiModemISI cards on Linux for about a couple of
> months and I've had nothing but troubles with them.  The modems lock up
> and the only cure is rebooting the system.  Multitech support sent me a
> driver update after working with them for a while, that would allow me to
> run a program that would let me reset the modem manually if it locked up
> (i.e. not fixing the lockup problem directly).  That driver spewed extra
> characters out when doing any output, even AT command output (though the
> unlocking program worked in conjunction with an "stty min 1").  The
> Linux drivers for these cards are not ready for prime time.  When the
> modems weren't locking up, they were getting MPS errors when connecting
> to various fax machines.  I think I was getting about a 5% failure rate
> (which was way too high).  I have two computers and three cards.  So,
> this is not just a single bad card.  Also, they finally admited that
> other customers were having similar problems with the cards.
> 
> On a brighter note, I just installed a Digi AccelePort RAS 8 to replace
> one of the Multitech cards (I know you asked about the Datafire RAS,
> but I don't have one of those).  The Digi modems work great.  I'm seeing
> practically no errors.  Anytime there is an error (mostly a few COMREC
> type errors), a retry will get the fax across.  Usually when the Multitech
> didn't like a fax machine, forget it, you'll never get anything to or
> from it.  The drivers seem very mature and there are good utilities to
> see card status and reset the modems (and I'm happy to say I haven't
> had to use them).
> 
> I called Digi before purchasing them and the person I talked to said
> that they had tried their product with Hylafax (where the Multitech
> people hadn't).  They said the modems configured properly with the Class
> 2.0 configs provided with Hylafax.  That appears to be true (I'm using
> close to the latest CVS code).
> 
> The one problem that I had with the card is that Digi made their device
> names look like ttyG0_00.  The Hylafax code has a kludge in it for System
> V.4 systems that turns '/'s to '_'s and, unfortunately, '_'s to '/'s in
> device names.  I had to comment out a few lines of code to get it to be
> happy with the device names (the Digi utilites really prefer those names,
> so I didn't want to rename them).
> 
> So, the bottom line, avoid the Multitech modems like the plague (I
> like Multitech, but these cards with their Linux drivers are useless).
> The Digi products seem much more reliable in my particular situation.
> 
> Hope this helps,
> Bill
> 
> 
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