[hylafax-users] multitech MT2834ZDX modem never gets and answer

["Tom Tilque" <ttilque@gbp.com>]

I am using a Multitech MT2834ZDX modem on my hylafax server running on SCO
Unix.  The problem is that it never gets an answer from the fax machines it
tries to call.  Any Ideas or suggestions would be greatly appreciated.
I have included my config.tty file and a log file it that helps.


Thanks

Tom Tilque
Applications Systems Analyst
Green Bay Packaging Inc.
Phone: 920-433-5147
Fax:     920-438-5147
Email:  ttilque@gbp.com


Here is my config file:

# $Id: mt-1432,v 1.23 1996/06/24 02:58:36 sam Rel $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
#
# Permission to use, copy, modify, distribute, and sell this software and
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names
of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
#
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND,
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
#
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE
# OF THIS SOFTWARE.
#

#
# Configuration for a Multi-Tech MT1432, MT224BA, and MT1932ZDX modems.
#
# MT1432	firmware rev 0307 I or newer
# MT132BG	rev 0109A
# MT1932ZDX	rev 0109H
#
# Note that MT1432 modems come in several varieties:
#
# MT1432BA	uses Rockwell data pump
# MT1432BA/A	uses AT&T data pump
# MT1432BG	MT1432BA tweaked for German FCC
# MT1432MK	(for UK?)
#
# The modem has been tried with both XON/XOFF and RTS/CTS flow
# control; this configuration is for hardware flow control.
#
#
CountryCode:		1
AreaCode:		920
FAXNumber:		433-5440
LongDistancePrefix:	1
InternationalPrefix:	011
DialStringRules:	"etc/dialrules"
ServerTracing:		1
SessionTracing:		11
RecvFileMode:		0600
LogFileMode:		0600
DeviceMode:		0600
RingsBeforeAnswer:	1
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	"Green Bay Packaging - A15"
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"From %%l|%c|Page %%p of %%t"
MaxRecvPages:		25
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:		Class2		# use class 2 interface
ModemRate:		38400		# lock rate for DCE-DTE communication
ModemFlowControl:	rtscts		# default
#
ModemHardFlowCmd:	AT&E4		# hardware flow control
ModemSoftFlowCmd:	AT&E5		# software flow control
ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)
ModemSetupAACmd:	AT+FAA=1	# enable adaptive-answer in class 2
#
# NB: some models get confused by the @
#
ModemDialCmd:		ATDT%s@		# T for tone dialing, @ for silence
#
Class2RecvDataTrigger:	"\022"		# character sent to modem to start recv

MaxTries:               12


Here is the log from a failed try:

Jan 23 10:47:26.93: [  923]: SESSION BEGIN 00198483 1920912622505016
Jan 23 10:47:26.93: [  923]: SEND FAX: JOB 23621 DEST 9-1-262-250-5016
COMMID 00198483
Jan 23 10:47:26.93: [  923]: DELAY 2600 ms
Jan 23 10:47:31.86: [  923]: <-- [15:ATE0V1Q0S0=0H0\r]
Jan 23 10:47:32.06: [  923]: --> [14:ATE0V1Q0S0=0H0]
Jan 23 10:47:32.06: [  923]: --> [2:OK]
Jan 23 10:47:32.06: [  923]: <-- [21:ATS8=2S7=60&E5&D3&C1\r]
Jan 23 10:47:32.30: [  923]: --> [2:OK]
Jan 23 10:47:32.30: [  923]: <-- [12:AT+FCLASS=2\r]
Jan 23 10:47:32.54: [  923]: --> [2:OK]
Jan 23 10:47:32.54: [  923]: <-- [10:AT+FTBC=0\r]
Jan 23 10:47:32.78: [  923]: --> [2:OK]
Jan 23 10:47:32.78: [  923]: <-- [10:AT+FBOR=0\r]
Jan 23 10:47:33.02: [  923]: --> [2:OK]
Jan 23 10:47:33.02: [  923]: <-- [13:AT+FPHCTO=30\r]
Jan 23 10:47:33.24: [  923]: --> [2:OK]
Jan 23 10:47:33.24: [  923]: <-- [24:AT+FDCC=1,5,2,2,2,0,0,0\r]
Jan 23 10:47:33.48: [  923]: --> [2:OK]
Jan 23 10:47:33.48: [  923]: <-- [5:ATM0\r]
Jan 23 10:47:33.72: [  923]: --> [2:OK]
Jan 23 10:47:33.72: [  923]: <-- [12:AT+FCLASS=2\r]
Jan 23 10:47:34.06: [  923]: --> [2:OK]
Jan 23 10:47:34.06: [  923]: <-- [10:AT+FTBC=0\r]
Jan 23 10:47:34.40: [  923]: --> [2:OK]
Jan 23 10:47:34.40: [  923]: <-- [10:AT+FBOR=0\r]
Jan 23 10:47:34.72: [  923]: --> [2:OK]
Jan 23 10:47:34.72: [  923]: <-- [13:AT+FPHCTO=30\r]
Jan 23 10:47:35.07: [  923]: --> [2:OK]
Jan 23 10:47:35.07: [  923]: <-- [24:AT+FDCC=1,5,2,2,2,0,0,0\r]
Jan 23 10:47:35.37: [  923]: --> [2:OK]
Jan 23 10:47:35.37: [  923]: <-- [31:AT+FLID="Green Bay Packaging "\r]
Jan 23 10:47:35.71: [  923]: --> [2:OK]
Jan 23 10:47:35.71: [  923]: DIAL 912622505016
Jan 23 10:47:35.71: [  923]: <-- [18:ATDT912622505016@\r]
Jan 23 10:48:39.36: [  923]: --> [9:NO ANSWER]
Jan 23 10:48:39.36: [  923]: SEND FAILED: No answer from remote
Jan 23 10:48:39.36: [  923]: <-- [5:ATH0\r]
Jan 23 10:48:44.37: [  923]: MODEM <Timeout>
Jan 23 10:48:44.45: [  923]: SESSION END





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