[hylafax-users] Problems with Creative Modem Blaster

["Jonathan V. Phillips" <jvp@networkwcs.com>]

Hello,

I am trying to get HylaFax 4.1beta2 working under RedHat 6.2 with a
Creative Labs Modem Blaster 5625 External modem. What's odd is that
the "server" log appears to show good communication with the modem,
while the "session" log shows modem timeouts:

SERVER LOG:
Nov 30 08:22:58 disp-01 FaxQueuer[3830]: SUBMIT JOB 18
Nov 30 08:22:59 disp-01 PageSend[4205]: DELAY 2600 ms
Nov 30 08:23:01 disp-01 PageSend[4205]: <-- [4:ATZ\r]
Nov 30 08:23:01 disp-01 PageSend[4205]: --> [2:OK]
Nov 30 08:23:01 disp-01 PageSend[4205]: <-- [15:ATE0V1Q0S0=0H0\r]
Nov 30 08:23:01 disp-01 PageSend[4205]: --> [14:ATE0V1Q0S0=0H0]
Nov 30 08:23:01 disp-01 PageSend[4205]: --> [2:OK]
Nov 30 08:23:01 disp-01 PageSend[4205]: <-- [18:ATS8=2S7=60&D2&C1\r]
Nov 30 08:23:01 disp-01 PageSend[4205]: --> [2:OK]
Nov 30 08:23:01 disp-01 PageSend[4205]: <-- [12:AT+FCLASS=?\r]
Nov 30 08:23:02 disp-01 PageSend[4205]: --> [5:0,1,8]
Nov 30 08:23:02 disp-01 PageSend[4205]: --> [2:OK]
Nov 30 08:23:02 disp-01 PageSend[4205]: <-- [12:AT+FCLASS=0\r]
Nov 30 08:23:02 disp-01 PageSend[4205]: --> [2:OK]
Nov 30 08:23:02 disp-01 PageSend[4205]: MODEM  /
Nov 30 08:23:02 disp-01 PageSend[4205]: <-- [5:ATM0\r]
Nov 30 08:23:02 disp-01 PageSend[4205]: --> [2:OK]
Nov 30 08:23:02 disp-01 PageSend[4205]: SEND PAGE: JOB 18 DEST 
18008649599 COMMID 00000017
Nov 30 08:24:07 disp-01 PageSend[4205]: PAGE FAILED: Unable to
configure modem for data use
Nov 30 08:24:07 disp-01 FaxQueuer[3830]: NOTIFY: bin/notify
"doneq/q18" "failed" "1:09"

---------------------------------------------------------------

SESSION LOG
Nov 30 08:37:32.12: [ 4395]: SESSION BEGIN 00000004 18008649599
Nov 30 08:37:32.12: [ 4395]: SEND PAGE: JOB 4 DEST 18008649599 COMMID
00000004
Nov 30 08:37:32.12: [ 4395]: MODEM set DTR OFF
Nov 30 08:37:32.12: [ 4395]: DELAY 2600 ms
Nov 30 08:37:34.71: [ 4395]: MODEM set DTR ON
Nov 30 08:37:34.72: [ 4395]: MODEM set baud rate: 9600 baud, input
flow RTS/CTS, output flow RTS/CTS
Nov 30 08:37:34.72: [ 4395]: MODEM flush i/o
Nov 30 08:37:34.72: [ 4395]: <-- [4:ATZ\r]
Nov 30 08:37:37.31: [ 4395]: MODEM TIMEOUT: reading line from modem
Nov 30 08:37:37.31: [ 4395]: MODEM <Timeout>
Nov 30 08:37:37.31: [ 4395]: <-- [5:ATM0\r]
Nov 30 08:38:07.31: [ 4395]: MODEM TIMEOUT: reading line from modem
Nov 30 08:38:07.31: [ 4395]: MODEM <Timeout>
Nov 30 08:38:07.31: [ 4395]: MODEM set parity: 7 bits, even parity
Nov 30 08:38:07.32: [ 4395]: MODEM input buffering enabled
Nov 30 08:38:07.32: [ 4395]: <-- [12:AT+FCLASS=0\r]
Nov 30 08:38:37.31: [ 4395]: MODEM TIMEOUT: reading line from modem
Nov 30 08:38:37.31: [ 4395]: MODEM <Timeout>
Nov 30 08:38:37.32: [ 4395]: PAGE FAILED: Unable to configure modem
for data use
Nov 30 08:38:37.32: [ 4395]: MODEM input buffering enabled
Nov 30 08:38:37.32: [ 4395]: MODEM set DTR OFF

I am confused as to how HylaFax loses its ability to communicate with
the modem. Could it have something to do with the DTR cycle at the
beginning of the session log?

Any thoughts would be greatly appreciated. I would also appreciate an
e-mail response. Thanks!

-jvp

Jonathan V. Phillips
jvp@NetworkWCS.com
Network WCS Applications Engineer



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