[hylafax-users] COMREC ERROR

[Joaquín Arza Laurenz <jarza@unav.es>]

Hi.

My system is Hylafax 4.1beta2 on Red Hat 6.2, with two Multitech modems,
2834ZDXI and MT1432B.
I installed this version from "hylafax-4.1beta2-7rh6.i386.rpm".

Since my company changed the phone-central from analog to digital i have
problems receiving some faxes. There is no problem sending faxes,
possibly because we are only using the old analog lines to communicate
with the phone company for making calls. It seems there is no way to use
this same lines for receiving (my company is trying to abandon these
lines). My company says the internal lines have not changed, only the
communication from our central to the phone company. There are errors in
about 10% of the faxes I recieve. These are my config files and the
logs:

config.ttyS0:


CountryCode:            34
AreaCode:               948
FAXNumber:              +xxxxxxxxxx
LongDistancePrefix:     00
InternationalPrefix:    00
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0666
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l %s"
LocalIdentifier:        "XXXXXXX"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "De %%l|%c|Pagina %%p de %%t"
MaxRecvPages:           55
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class2          # use class 2 interface
ModemRate:              38400           # lock rate for DCE-DTE
communication
ModemFlowControl:       rtscts          # default
#
#ModemResetCmds:         AT&FX3         #
ModemHardFlowCmd:       AT&E4           # hardware flow control
ModemSoftFlowCmd:       AT&E5           # software flow control
ModemSetupDTRCmd:       AT&D3           # setup so DTR drop resets modem
#
ModemSetupDCDCmd:      AT&C1           # setup so DCD reflects carrier
(or not)
#
# ModemSetupAACmd:      AT+FAA=3D1        # enable adaptive-answer in
class 2
#
# NB: some models get confused by the @
#
Class2RecvDataTrigger:  "\022"          # character sent to modem to
start recv
#
Class2DCCQueryCmd:     "!(0,1),(0-1),(0-4),(0-2),(0),(0),(0),(0-7)"
#
ModemDialCmd:           ATX3DT%s@
#
Use2D:                  No


LOG:

/var/spool/fax/log/c00001831
::::::::::::::
Nov 03 13:00:31.51: [  718]: SESSION BEGIN 00001831 34948296500
Nov 03 13:00:31.51: [  718]: <-- [4:ATA\r]
Nov 03 13:00:39.75: [  718]: --> [5:+FCON]
Nov 03 13:00:39.75: [  718]: ANSWER: FAX CONNECTION
Nov 03 13:00:39.75: [  718]: RECV FAX: begin
Nov 03 13:00:44.38: [  718]: --> [28:+FTSI:"              560476"]
Nov 03 13:00:44.38: [  718]: REMOTE TSI "560476"
Nov 03 13:00:44.38: [  718]: --> [21:+FDCS:0,1,0,0,0,0,0,3]
Nov 03 13:00:44.38: [  718]: REMOTE wants 4800 bit/s
Nov 03 13:00:44.38: [  718]: REMOTE wants page width 1728 pixels in 215
mm
Nov 03 13:00:44.38: [  718]: REMOTE wants A4 page length (297 mm)
Nov 03 13:00:44.38: [  718]: REMOTE wants 3.85 line/mm
Nov 03 13:00:44.38: [  718]: REMOTE wants 1-D MR
Nov 03 13:00:44.38: [  718]: --> [2:OK]
Nov 03 13:00:44.38: [  718]: <-- [7:AT+FDR\r]
Nov 03 13:00:45.83: [  718]: --> [5:+FCFR]
Nov 03 13:00:45.83: [  718]: --> [28:+FTSI:"              560476"]
Nov 03 13:00:45.83: [  718]: REMOTE TSI "560476"
Nov 03 13:00:45.83: [  718]: --> [21:+FDCS:0,1,0,0,0,0,0,3]
Nov 03 13:00:45.83: [  718]: REMOTE wants 4800 bit/s
Nov 03 13:00:45.83: [  718]: REMOTE wants page width 1728 pixels in 215
mm
Nov 03 13:00:45.83: [  718]: REMOTE wants A4 page length (297 mm)
Nov 03 13:00:45.83: [  718]: REMOTE wants 3.85 line/mm
Nov 03 13:00:45.83: [  718]: REMOTE wants 1-D MR
Nov 03 13:00:46.56: [  718]: --> [7:CONNECT]
Nov 03 13:00:46.56: [  718]: RECV: begin page
Nov 03 13:00:46.56: [  718]: RECV: send trigger 022
Nov 03 13:00:46.56: [  718]: <-- data [1]
Nov 03 13:01:15.62: [  718]: RECV: 8079 bytes of data, 664 total lines
Nov 03 13:01:15.62: [  718]: --> [21:+FPTS:2,663,587,105,0]
Nov 03 13:01:16.87: [  718]: --> [6:+FET:0]
Nov 03 13:01:16.87: [  718]: RECV recv MPS (more pages, same document)
Nov 03 13:01:16.87: [  718]: --> [2:OK]
Nov 03 13:01:16.87: [  718]: RECV send RTN (retrain negative)
Nov 03 13:01:16.87: [  718]: <-- [7:AT+FDR\r]
Nov 03 13:01:39.23: [  718]: --> [8:+FHNG:72]
Nov 03 13:01:39.23: [  718]: REMOTE HANGUP: COMREC error (code 72)
Nov 03 13:01:39.23: [  718]: RECV FAX (00001831): recvq/fax01609.tif
from 560476, route to unspecified>, 0 pages in 1:00
Nov 03 13:01:39.23: [  718]: RECV FAX: COMREC error
Nov 03 13:01:39.23: [  718]: RECV FAX (00001831): session with 560476
terminated abnormally: COMREC error
Nov 03 13:01:39.23: [  718]: RECV FAX: bin/faxrcvd "recvq/fax01609.tif"
"ttyS0" "00001831" "COMREC error"
Nov 03 13:01:44.38: [  718]: RECV FAX: end
Nov 03 13:01:44.38: [  718]: SESSION END


Thanks for your help.
Joaquin Arza.


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