Re: [hylafax-users] Receive Fax problems

["Jay R. Ashworth" <jra@baylink.com>]

On Monday, August 21, 2000, at 7:02:25 AM, Peter Nunn wrote:
> sorry if this is a FAQ,but I have looked there and in the help and
> can't seem to see an answer.

No problem.  I *thought* you had the 'dreaded libtiff problem', but
after reading down, I'm not so sure..

> I have just setup Hylafax on my Linux RH6.2 box and it all went together
> very easily (I should have known better)...

:-)

> I just tried to receive a trial fax and I got the modem to answer, make the
> tiff file, and all looked good, however, the client sent the fax, and hung
> up, but my end stayed open and infact still says that its receiving the fax
> (not received)..

Ok, I'm a little bit confused.  Were you sending the fax between two
modems on the same machine?  Or did you receive successfully, but fail
to send on a separate pass?

> The log file is as follows... (numbers changed to protect the innocent..)

> Thanks Peter

> Aug 21 10:11:14.54: [ 7477]: SESSION BEGIN 00000003 613xxxxxxxxx
> Aug 21 10:11:14.54: [ 7477]: <-- [4:ATA\r]
> Aug 21 10:11:20.65: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:20.65: [ 7477]: ANSWER: FAX CONNECTION
> Aug 21 10:11:20.65: [ 7477]: RECV FAX: begin
> Aug 21 10:11:20.65: [ 7477]: <-- data [23]
> Aug 21 10:11:20.65: [ 7477]: <-- data [2]
> Aug 21 10:11:22.33: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:22.33: [ 7477]: <-- data [10]
> Aug 21 10:11:22.33: [ 7477]: <-- data [2]
> Aug 21 10:11:22.88: [ 7477]: --> [2:OK]
> Aug 21 10:11:22.88: [ 7477]: <-- [9:AT+FRH=3\r]
> Aug 21 10:11:25.98: [ 7477]: --> [0:]
> Aug 21 10:11:25.98: [ 7477]: MODEM <Empty line>
> Aug 21 10:11:25.98: [ 7477]: <-- data [1]
> Aug 21 10:11:26.03: [ 7477]: --> [2:OK]
> Aug 21 10:11:26.03: [ 7477]: DELAY 1500 ms
> Aug 21 10:11:27.53: [ 7477]: <-- [9:AT+FTH=3\r]
> Aug 21 10:11:27.58: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:27.58: [ 7477]: <-- data [23]
> Aug 21 10:11:27.58: [ 7477]: <-- data [2]
> Aug 21 10:11:29.37: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:29.37: [ 7477]: <-- data [10]
> Aug 21 10:11:29.37: [ 7477]: <-- data [2]
> Aug 21 10:11:29.91: [ 7477]: --> [2:OK]
> Aug 21 10:11:29.91: [ 7477]: <-- [9:AT+FRH=3\r]
> Aug 21 10:11:30.30: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:31.70: [ 7477]: --> [2:OK]
> Aug 21 10:11:31.70: [ 7477]: REMOTE TSI "61 3 9xxx xxxx"
> Aug 21 10:11:31.70: [ 7477]: <-- [9:AT+FRH=3\r]
> Aug 21 10:11:31.72: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:31.96: [ 7477]: --> [2:OK]
> Aug 21 10:11:31.96: [ 7477]: REMOTE wants 14400 bit/s
> Aug 21 10:11:31.96: [ 7477]: REMOTE wants page width 1728 pixels in 215 mm
> Aug 21 10:11:31.96: [ 7477]: REMOTE wants unlimited page length
> Aug 21 10:11:31.96: [ 7477]: REMOTE wants 7.7 line/mm
> Aug 21 10:11:31.96: [ 7477]: REMOTE wants 2-D MR
> Aug 21 10:11:31.96: [ 7477]: RECV training at v.17 14400 bit/s
> Aug 21 10:11:31.96: [ 7477]: <-- [11:AT+FRM=145\r]
> Aug 21 10:11:33.64: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:35.19: [ 7477]: RECV: TCF 2751 bytes, 1% non-zero, 2704
> zero-run
> Aug 21 10:11:35.19: [ 7477]: --> [10:NO CARRIER]
> Aug 21 10:11:35.19: [ 7477]: DELAY 75 ms
> Aug 21 10:11:35.27: [ 7477]: <-- [9:AT+FTH=3\r]
> Aug 21 10:11:35.32: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:35.32: [ 7477]: <-- data [3]
> Aug 21 10:11:35.32: [ 7477]: <-- data [2]
> Aug 21 10:11:36.64: [ 7477]: --> [2:OK]
> Aug 21 10:11:36.64: [ 7477]: TRAINING succeeded
> Aug 21 10:11:36.64: [ 7477]: <-- [11:AT+FRM=146\r]
> Aug 21 10:11:37.22: [ 7477]: --> [7:CONNECT]
> Aug 21 10:11:37.22: [ 7477]: RECV: begin page

...and it hangs there?  Hmmm... this could be flowcontrol, or the "\021
instead of \022" thing.  Please let us know which Hyla, source or
binary, and your make, model and firmware rev of modem.

Hey, Robert?  Can we get the send and receive logs to include that
automagically in the build?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra@baylink.com
Member of the Technical Staff     
The Suncoast Freenet
Tampa Bay, Florida     http://baylink.pitas.com                +1 727 804 5015




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