flexfax: fax stops halfway while receiving

[regexp <regexp@mail.com>]

Hi all,

I'm having some problems with a new installation of HylaFAX.

Upon installation with all the defaults suggested by faxaddmodem, the modem would answer a fax call and go through the handshaking, then reach the "begin page" state and just stop. The remote (sending) fax machine will scan the entire page but at the end it will report "transmission error, please try again". The modem then stays on hook and I have to manually disconnect the call (usally by hitting the voice/reset button in front). The remote machine is a Xerox but I've tried with other fax machines and received the same result.

Previously, 8-byte tiff files were generated in the receive queue after I manually hung up the modem. I then read in the mailing list that later versions of tiff (after 3.4) might cause this problem, so I downgraded to 3.4 and recompiled. So far, there have been no 8-byte tiff files but the same problem with the fax "stopping" after the "begin page" state still occurs.

The last 3 lines of the logfile follow below:
May 25 19:06:56.11: [10880]: RECV: begin page
May 25 19:06:56.11: [10880]: RECV: send trigger 022
May 25 19:06:56.11: [10880]: <-- data [1] 

I am running HylaFAX 4.0pl2, with tiff 3.4 (not certain how to confirm the version of tiff I'm using)
The system is running FreeBSD-3.4, generic kernel.
The modem is a USR Courier, bought a few days ago. I cannot conveniently retrieve the exact firmware date or revision, but if someone will post the easiest way to get it I will try. (I have to reboot the system to stop faxgetty, and it's a production system running other things.)

Thanks in advance for any help. If more information is needed please let me know how I can gather it.

Regards,

Alvin
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