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Dmitry: > What fax/software is on the remote side? Unsure. The resends have occurred with several different customers. Several have called saying their fax didn't go through, although we did actually receive it (multiple times) just fine. > What exactly your logs shows in that case? Here's a log from one of them: ################ May 09 12:04:07.41: [ 771]: SESSION BEGIN 00000112 17077471534 May 09 12:04:07.41: [ 771]: <-- [4:ATA\r] May 09 12:04:15.55: [ 771]: --> [5:+FCON] May 09 12:04:15.55: [ 771]: ANSWER: FAX CONNECTION May 09 12:04:15.56: [ 771]: RECV FAX: begin May 09 12:04:16.74: [ 771]: --> [22:+FDCS: 0,5,0,2,0,0,0,0] May 09 12:04:16.74: [ 771]: REMOTE wants 14400 bit/s May 09 12:04:16.74: [ 771]: REMOTE wants page width 1728 pixels in 215 mm May 09 12:04:16.74: [ 771]: REMOTE wants unlimited page length May 09 12:04:16.75: [ 771]: REMOTE wants 3.85 line/mm May 09 12:04:16.75: [ 771]: REMOTE wants 1-D MR May 09 12:04:16.85: [ 771]: --> [2:OK] May 09 12:04:16.85: [ 771]: <-- [7:AT+FDR\r] May 09 12:04:19.88: [ 771]: --> [5:+FCFR] May 09 12:04:21.89: [ 771]: --> [22:+FDCS: 0,5,0,2,0,0,0,0] May 09 12:04:21.90: [ 771]: REMOTE wants 14400 bit/s May 09 12:04:21.90: [ 771]: REMOTE wants page width 1728 pixels in 215 mm May 09 12:04:21.90: [ 771]: REMOTE wants unlimited page length May 09 12:04:21.90: [ 771]: REMOTE wants 3.85 line/mm May 09 12:04:21.90: [ 771]: REMOTE wants 1-D MR May 09 12:04:21.90: [ 771]: --> [7:CONNECT] May 09 12:04:21.90: [ 771]: RECV: begin page May 09 12:04:21.90: [ 771]: RECV: send trigger 022 May 09 12:04:21.90: [ 771]: <-- data [1] May 09 12:04:30.42: [ 771]: RECV: 1116 total lines, 0 bad lines, 0 consecutive bad lines May 09 12:04:30.42: [ 771]: --> [17:+FPTS: 1,2219,0,0] May 09 12:04:31.85: [ 771]: --> [7:+FET: 2] May 09 12:04:31.85: [ 771]: RECV recv EOP (no more pages or documents) May 09 12:04:31.96: [ 771]: --> [2:OK] May 09 12:04:31.96: [ 771]: RECV send MCF (message confirmation) May 09 12:04:31.96: [ 771]: RECV FAX (00000112): from , page 1 in 0:15, INF, 3.85 line/mm, 1-D MR May 09 12:04:31.96: [ 771]: RECV FAX (00000112): recvq/fax00104.tif from , route to <unspecified>, 1 pages in 0:16 May 09 12:04:31.96: [ 771]: <-- [7:AT+FDR\r] May 09 12:04:34.86: [ 771]: --> [8:+FHNG: 0] May 09 12:04:34.86: [ 771]: REMOTE HANGUP: Normal and proper end of connection (code 0) May 09 12:04:34.86: [ 771]: RECV FAX: bin/faxrcvd "recvq/fax00104.tif" "ttyS0" "00000112" "" May 09 12:04:35.87: [ 771]: RECV FAX: end May 09 12:04:35.87: [ 771]: SESSION END ################################# >Hope to hear from you soon, >Dmitry