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Q: How HylaFax Handles Re-Queing & Fax Status?
I AM NOT A SUBSCRIBER TO THE HYLAFAX LIST AT THIS TIME SO PLEASE
COPY ME DIRECTLY ON YOUR RESPONSE. THANKS!
Looking to replace an existing NT fax solution (which shall rename
nameless :) with an open source Linux solution. So far HylaFax
looks like the best bet.
This will be part of a web-based fax solution that does international
faxing. There are a number of web-based administration tools that
will have to be ported over to the new system and I am unclear about
some of the capabilities of HylaFax.
I've gone through the web site briefly but have not been able
to determine the answers to these questions:
- How does HylaFax re-queue faxes when the number is busy or
unavailable? I'm hoping for a way to see a list of faxes
that have not been sent after say 3 times so I can either
re-queue, delete or change phone number. I will be writing
the code for this (probably in PERL) so I need to know if I
can hook into HylaFax to provide this functionality.
- How versatile is the receipt/confirmation mechanism of HylaFax?
I'd like to be able to have a script poll the system to send
e-mail notifications regarding the success/failure of fax
messages.
- How does HylaFax log faxes (db, unique identifiers, etc) so
I can write code to interact with it.
The problem we've been having with our NT fax system is that we
can't really track faxes well. We have to "fire-and-forget",
but if something goes wrong, we don't have an easy to know and/or
fix it. Because of our international dialing, at times we have
lots of faxes going awry.
Sorry for the long message - please feel free to send me URL's
with my answers that I may have overlooked at the HylaFax site
(I've been going thru a lot of fax servers today and everything's
starting to blur together).
Please copy me directly on your response because I do not
subscribe to this list at this time.
Thanks!
-peter
--
Peter Lakanen lakanen@platinumweb.com
Platinum Web Development http://www.platinumweb.com
1320 Terrace Street Tallahassee, FL 32303
850.508.4518 FAX: 850.681.6639