Re: flexfax: facsimile not received (fwd)

[Louis Bertrand <louis@bertrandtech.on.ca>]

JP,

No, I'm not sure of how to do any of that. The first place I'd look is
your etc/config.fax and make sure the setting strings are reasonable for
your modem (what did the faxaddmodem script do when you ran it?). I had
trouble with my modem (Telebit T3000) until I reset the EEPROM to factory
defaults. You do that by connecting directly to it and issuing the proper
commands (use cu or kermit or whatever).

One more thing to try, your config.fax file has:
 AdaptiveAnswer:           yes
This might be related to your retraining problem.

And finally, a long shot, could it be that your telephone line level is
too high (too loud) and you are overloading the audio circuits in the
receiving modem? Try with a remote sender. 

Ciao
 --Louis  <louis@bertrandtech.on.ca> 

Louis Bertrand       http://www.bertrandtech.on.ca/
Bertrand Technical Services, Bowmanville, ON, Canada  

OpenBSD: Secure by default.  http://www.openbsd.org/

On Mon, 24 Jan 2000, Jose Pedro Pereira wrote:

> 
> 
> On Mon, 24 Jan 2000, Louis Bertrand wrote:
> 
> > Noisy line?  Your modem appears to be retraining (changing parameters for
> > better communication), and failing. Try a lower bit rate than 14400 or
> 
> Sorry... How do I do that... 
> 
> > consult your modem manual to see if you can program safe defaults into the
> > EEPROM. Also, try with a local modem (same building or neighbour).
> 
> The fax is in the next room... I can transmit to it, but I cant receive
> anything...
> So, it isn't a noisy line...
> May you help me out on this... I'm getting crazy with the
> configurations...
> JP
> 
> > 
> > Regards
> >  --Louis  <louis@bertrandtech.on.ca> 
> > 
> > Louis Bertrand       http://www.bertrandtech.on.ca/
> > Bertrand Technical Services, Bowmanville, ON, Canada  
> > 
> > OpenBSD: Secure by default.  http://www.openbsd.org/
> > 
> > On Mon, 24 Jan 2000, Jose Pedro Pereira wrote:
> > 
> > > 
> > > I just get this message when I try to receive a Fax... May you help me
> > > out...
> > > 
> > > I have mandrake 6.1, hylafax-v4.0pl2 and a Zoom 14.4 VFX External modem...
> > > My config.fax file looks as follows:
> > > 
> > > CountryCode:		351
> > > AreaCode:		21
> > > FAXNumber:		"+351 21 *******"
> > > LongDistancePrefix:	""
> > > InternationalPrefix:	00
> > > DialStringRules:	etc/dialrules
> > > ServerTracing:		1
> > > SessionTracing:		11
> > > RecvFileMode:		0644
> > > LogFileMode:		0644
> > > DeviceMode:		0600
> > > RingsBeforeAnswer:	3
> > > SpeakerVolume:		low
> > > GettyArgs:		"-h %l dx_%s"
> > > LocalIdentifier:	"SITAF S.A. from the Network Fax Server"
> > > TagLineFont:		etc/lutRS18.pcf
> > > TagLineFormat:		"From %%l|%c|Page %%p of %%t"
> > > MaxRecvPages:		25
> > > #
> > > #
> > > # Modem-related stuff: should reflect modem command interface
> > > # and hardware connection/cabling (e.g. flow control).
> > > #
> > > ModemType:		Class1		# use class 1 interface
> > > ModemRate:		19200
> > > ModemFlowControl:	xonxoff
> > > #
> > > ModemNoFlowCmd:		AT&K		# disable flow control cmd
> > > ModemHardFlowCmd:	AT&K3		# hardware flow control cmd
> > > ModemSoftFlowCmd:	AT&K4		# software flow control cmd
> > > ModemSetupDTRCmd:	AT&D3		# setup so DTR drop resets modem
> > > ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)r1:	AT&C1		# setup so DCD reflects carrier (or not)c1
> > > AdaptiveAnswer:		yes
> > > AnswerRotary:		"fax data"
> > > ModemAnswerCmd:		AT+FCLASS=1;A
> > > ModemAnswerDataCmd:	ATH+FCLASS=0;A
> > > Class1RecvIdentTimer:	10000
> > > ModemSetupAACmd:	AT+FAA=0 	# in case modem supports Class 2 also
> > > #
> > > ModemMfrQueryCmd:	!Rockwell	# no way to query modem
> > > ModemModelQueryCmd:	!RC32ACL	# not always right
> > > ModemRevQueryCmd:	ATI3
> > > #
> > > ModemSendFillOrder:	LSB2MSB
> > > ModemRecvFillOrder:	MSB2LSB
> > > 
> > > 
> > > 
> > > 
> > > 
> > > ---------- Forwarded message ----------
> > > Date: 24 Jan 2000 14:16:31 -0000
> > > From: The HylaFAX Receive Agent <fax@mail.net.sitaf.pt>
> > > To: FaxMaster@mail.net.sitaf.pt
> > > Subject: facsimile not received
> > > 
> > > An attempt to receive facsimile on fax failed because:
> > > 
> > >     COMREC received DCN
> > > 
> > >     ---- Transcript of session follows ----
> > > 
> > > Jan 24 14:15:50.10: [  759]: SESSION BEGIN 00000007 351218420031
> > > Jan 24 14:15:50.10: [  759]: <-- [14:AT+FCLASS=1;A\r]
> > > Jan 24 14:15:55.55: [  759]: --> [7:CONNECT]
> > > Jan 24 14:15:55.55: [  759]: ANSWER: FAX CONNECTION
> > > Jan 24 14:15:55.55: [  759]: RECV FAX: begin
> > > Jan 24 14:15:57.15: [  759]: --> [7:CONNECT]
> > > Jan 24 14:15:57.63: [  759]: --> [2:OK]
> > > Jan 24 14:15:57.63: [  759]: <-- [9:AT+FRH=3\r]
> > > Jan 24 14:15:58.01: [  759]: --> [7:CONNECT]
> > > Jan 24 14:15:59.38: [  759]: --> [2:OK]
> > > Jan 24 14:15:59.38: [  759]: REMOTE TSI "351218461211"
> > > Jan 24 14:15:59.38: [  759]: <-- [9:AT+FRH=3\r]
> > > Jan 24 14:15:59.40: [  759]: --> [7:CONNECT]
> > > Jan 24 14:15:59.70: [  759]: --> [2:OK]
> > > Jan 24 14:15:59.70: [  759]: REMOTE wants 14400 bit/s
> > > Jan 24 14:15:59.70: [  759]: REMOTE wants page width 1728 pixels in 215 mm
> > > Jan 24 14:15:59.70: [  759]: REMOTE wants unlimited page length 
> > > Jan 24 14:15:59.70: [  759]: REMOTE wants 3.85 line/mm
> > > Jan 24 14:15:59.70: [  759]: REMOTE wants 2-D MR
> > > Jan 24 14:15:59.70: [  759]: RECV training at v.17 14400 bit/s
> > > Jan 24 14:15:59.70: [  759]: <-- [11:AT+FRM=145\r]
> > > Jan 24 14:16:01.40: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:02.97: [  759]: RECV: TCF 2785 bytes, 2% non-zero, 2702 zero-run
> > > Jan 24 14:16:02.97: [  759]: --> [10:NO CARRIER]
> > > Jan 24 14:16:02.97: [  759]: DELAY 75 ms
> > > Jan 24 14:16:03.05: [  759]: <-- [9:AT+FTH=3\r]
> > > Jan 24 14:16:03.09: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:04.37: [  759]: --> [2:OK]
> > > Jan 24 14:16:04.37: [  759]: TRAINING succeeded
> > > Jan 24 14:16:04.37: [  759]: <-- [11:AT+FRM=146\r]
> > > Jan 24 14:16:05.04: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:05.04: [  759]: RECV: begin page
> > > Jan 24 14:16:26.50: [  759]: RECV: 1463 total lines, 1346 bad lines, 124 consecutive bad lines
> > > Jan 24 14:16:26.50: [  759]: RECV: REJECT page quality, 7% good lines (95% required)
> > > Jan 24 14:16:26.50: [  759]: RECV: end page
> > > Jan 24 14:16:26.50: [  759]: --> [10:NO CARRIER]
> > > Jan 24 14:16:26.50: [  759]: <-- [9:AT+FRH=3\r]
> > > Jan 24 14:16:26.85: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:27.65: [  759]: --> [2:OK]
> > > Jan 24 14:16:27.65: [  759]: RECV recv EOP (no more pages or documents)
> > > Jan 24 14:16:27.65: [  759]: <-- [9:AT+FTH=3\r]
> > > Jan 24 14:16:27.71: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:28.99: [  759]: --> [2:OK]
> > > Jan 24 14:16:28.99: [  759]: RECV send RTN (retrain negative)
> > > Jan 24 14:16:28.99: [  759]: <-- [9:AT+FRH=3\r]
> > > Jan 24 14:16:29.35: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:30.27: [  759]: --> [2:OK]
> > > Jan 24 14:16:30.27: [  759]: RECV recv DCN
> > > Jan 24 14:16:30.27: [  759]: RECV FAX (00000007): recvq/fax00003.tif from 351218461211, route to <unspecified>, 0 pages in 0:35
> > > Jan 24 14:16:30.27: [  759]: RECV FAX: COMREC received DCN
> > > Jan 24 14:16:30.27: [  759]: <-- [9:AT+FTH=3\r]
> > > Jan 24 14:16:30.33: [  759]: --> [7:CONNECT]
> > > Jan 24 14:16:31.61: [  759]: --> [2:OK]
> > > Jan 24 14:16:31.61: [  759]: RECV FAX (00000007): session with 351218461211 terminated abnormally: COMREC received DCN
> > > Jan 24 14:16:31.61: [  759]: RECV FAX: bin/faxrcvd "recvq/fax00003.tif" "fax" "00000007" "COMREC received DCN"
> > > 
> > > 
> > > 
> > 
> > 
> > 
> 
> 
>