flexfax: Hylafax troubles

[Greg Roberts <gregr@ee.uwa.edu.au>]

Hi. I'd like some help with the RedHat distribution of Hylafax. The
version I'm running is 4.0pl2-3rh5. I've got the config stuff all under
control, but I'm continually running up against the same two problems.

I'm using a NetComm SmartModem M34F, which support Class 1,2. I'm running
it in Class 2 mode. I've got the server/session tracing happening, and
from the logs I can see that the various AT commands are passed to the
modem, but the job is never sent. The reason, no answer from remote, even
though I've got S8=120, it doesn't matter. That's if the job gets that
far. Lately I'm getting "the modem appears to be wedged", even if I've
just turned the modem on, or reset it manually myself. The last problem is
that faxstat -v never returns modem ready. I've tried this with a Class 1
modem as well as the Class 2 modem, but I never get "Modem is ready",
unless you edit the status file and change what is says (which is probably
not a good thing). I've tried the faxmodem/faxstate combo, but that does
nothing. The syntax for these two is:

faxmodem '(0,1),(0-5),(0),(0-2),(0,1),(0),(0),(0-7)' cua1
faxstate -s ready -n cua1

The last couple of lines of the job log are these:

Mar 23 17:12:42.07: [32033]: --> [2:OK]
Mar 23 17:12:42.08: [32033]: <-- [15:ATDT0XXXXXXX@\r]
Mar 23 17:12:57.13: [32033]: --> [7:RINGING]
Mar 23 17:12:58.21: [32033]: --> [9:NO ANSWER]
Mar 23 17:12:58.22: [32033]: <-- [5:ATH0\r]
Mar 23 17:12:59.43: [32033]: --> [2:OK]
Mar 23 17:12:59.43: [32033]: MODEM set DTR OFF
Mar 23 17:12:59.44: [32033]: SESSION END

The 0 after ATDT is intentional. These three problems are common to both
types of modems I'm using, but I've been working with this for too long,
and if this doesn't get resolved soon, Hylafax is going to be removed.

All replies please send to my address below.

------------
Greg Roberts

Computer Systems Officer
Dept. of Electrical & Electronic Engineering
The University of Western Australia
NEDLANDS WA 6907 Australia

Ph    : +61-08-9380-7366 
Fax   : +61-08-9380-1065
Email : gregr@ee.uwa.edu.au