Re: flexfax: EOP / Phase B problems -- Zoom Modem

[Jeff Scott <jeff@realbeer.com>]

I gave up and took the easy way out....

I just switched the modem with a Supra 288, updated the modem config and
got great connections.

120+ faxes since the switch and 0 errors.

Thanks for the replies, I appreciate the help!

Cheers,
Jeff

At 09:17 AM 12/7/98 -0500, Glenn Burkhardt wrote:
>This sounds like the same problem described by  Ulrich Eckhardt
>(Ulrich.Eckhardt@transcom.de) on Oct 26. Some fax machines just hang up the
>phone after the last page, and don't wait for the cleanup.  
>I don't know that particular modem, but try running it in class 1 mode.
>If it works, almost certainly the modem is not doing the right thing.
>
>Steven Pham <steven@object-net.com> was working on a bug fix for Hylafax, but
>I don't know how far he got.  I'd like to work on this, too, as soon as I 
>can find the time.  I'd like to see the proposed change take place, too.
>
>
>> I don't know that particular modem, but try running it in class 1 mode.
>> If it works, almost certainly the modem is not doing the right thing.
>> 
>> Damian
>> 
>> Jeff Scott wrote:
>> > 
>> > HylaFax v4.0pl2 - Linux i586 machine (Slackware 3.5)
>> > Zoom VFX modem - running class 2
>> > 
>> > I'm having repeated problems with faxes erroring out with EOP and Phase B
>> > problems.
>> > 
>> > It seems like it is always the same fax machines that I have the problems
>> > with.
>> > 
>> > The strange thing is that I have used this modem to connect to those same
>> > fax machine before without problems (using a different FAX server
software
>> > program).
>> > 
>> > Can anyone give me any guidance on what I can do to make this modem more
>> > compatible?
>> > 
>> > Here are the log excerpts:
>> > 
>> > EOP problem:
>> > 
>> > Dec 03 20:47:13.49: [ 2178]: SEND end page
>> > Dec 03 20:47:17.88: [ 2178]: --> [2:OK]
>> > Dec 03 20:47:17.88: [ 2178]: SEND send EOP (no more pages or documents)
>> > Dec 03 20:47:17.88: [ 2178]: <-- [9:AT+FET=2\r]
>> > Dec 03 20:47:33.30: [ 2178]: --> [9:+FHNG: 54]
>> > Dec 03 20:47:33.30: [ 2178]: REMOTE HANGUP: No response to EOP repeated 3
>> > times (code 54)
>> > Dec 03 20:47:33.30: [ 2178]: SEND: No response to EOP repeated 3 times;
>> > Giving up after 3 attempts to send same page "docq/doc149.ps;70",
dirnum 0
>> > Dec 03 20:47:33.30: [ 2178]: <-- [5:ATH0\r]
>> > Dec 03 20:47:33.51: [ 2178]: --> [2:OK]
>> > Dec 03 20:47:33.51: [ 2178]: SESSION END
>> > 
>> > Phase B problem:
>> > 
>> > Dec 03 20:57:43.72: [ 2263]: <-- [24:AT+FDIS=0,5,0,2,1,0,0,0\r]
>> > Dec 03 20:57:43.97: [ 2263]: --> [2:OK]
>> > Dec 03 20:57:43.97: [ 2263]: <-- [7:AT+FDT\r]
>> > Dec 03 20:57:51.42: [ 2263]: --> [9:+FHNG: 20]
>> > Dec 03 20:57:51.42: [ 2263]: REMOTE HANGUP: Unspecified Transmit Phase B
>> > error (code 20)
>> > Dec 03 20:57:51.54: [ 2263]: --> [2:OK]
>> > Dec 03 21:00:51.54: [ 2263]: MODEM <Timeout>
>> > Dec 03 21:00:51.54: [ 2263]: SEND: Unspecified Transmit Phase B error;
>> > Giving up after 3 attempts to send same page "docq/doc163.ps;70",
dirnum 0
>> > Dec 03 21:00:51.54: [ 2263]: <-- [5:ATH0\r]
>> > Dec 03 21:00:51.91: [ 2263]: --> [2:OK]
>> > Dec 03 21:00:51.91: [ 2263]: SESSION END
>> > 
>> > I have seen in the archives that I have been able to get to that other
>> > people have asked this same problem, but I have not found any pointers or
>> > suggestions for fixing / working around the problem.
>> > 
>> > Any suggestions that you have will be greatly appreciated.
>> > 
>> > Cheers,
>> > Jeff
>> > 
>> > --
>> > -- Jeff Scott -- Technical Designer -- jeff@realbeer.com
>> > -- Real Beer, Inc. -- (415) 522-1516x310 (voice) -- (415) 522-1535 (fax)
>> > -- Internet Publishers and Consultants  --  http://www.realbeer.com
>> > -- The single largest source for beer information, known to man!
>> 
>> -- 
>>  ______________________________________________________________________
>> * Damian Ivereigh     *      ||        ||      * Cisco Systems, Inc.   *
>> * MIS Printer Admin   *    .||||.    .||||.    * Sydney, Australia     *
>> * Linux Bigot         * ..:||||||:..:||||||:.. * +61 2 8448 7344       *
>> * damian@cisco.com    *   cisco Systems, Inc.  * Fax: +61 2 8448 7228  *
>> *______________________________________________________________________*
>
>
>
--
-- Jeff Scott -- Technical Designer -- jeff@realbeer.com
-- Real Beer, Inc. -- (415) 522-1516x310 (voice) -- (415) 522-1535 (fax)
-- Internet Publishers and Consultants  --  http://www.realbeer.com
-- The single largest source for beer information, known to man!