Re: flexfax: EOP / Phase B problems -- Zoom Modem

[Glenn Burkhardt <glenn@aoi.ultranet.com>]

This sounds like the same problem described by  Ulrich Eckhardt
(Ulrich.Eckhardt@transcom.de) on Oct 26. Some fax machines just hang up the
phone after the last page, and don't wait for the cleanup.  
I don't know that particular modem, but try running it in class 1 mode.
If it works, almost certainly the modem is not doing the right thing.

Steven Pham <steven@object-net.com> was working on a bug fix for Hylafax, but
I don't know how far he got.  I'd like to work on this, too, as soon as I 
can find the time.  I'd like to see the proposed change take place, too.


> I don't know that particular modem, but try running it in class 1 mode.
> If it works, almost certainly the modem is not doing the right thing.
> 
> Damian
> 
> Jeff Scott wrote:
> > 
> > HylaFax v4.0pl2 - Linux i586 machine (Slackware 3.5)
> > Zoom VFX modem - running class 2
> > 
> > I'm having repeated problems with faxes erroring out with EOP and Phase B
> > problems.
> > 
> > It seems like it is always the same fax machines that I have the problems
> > with.
> > 
> > The strange thing is that I have used this modem to connect to those same
> > fax machine before without problems (using a different FAX server software
> > program).
> > 
> > Can anyone give me any guidance on what I can do to make this modem more
> > compatible?
> > 
> > Here are the log excerpts:
> > 
> > EOP problem:
> > 
> > Dec 03 20:47:13.49: [ 2178]: SEND end page
> > Dec 03 20:47:17.88: [ 2178]: --> [2:OK]
> > Dec 03 20:47:17.88: [ 2178]: SEND send EOP (no more pages or documents)
> > Dec 03 20:47:17.88: [ 2178]: <-- [9:AT+FET=2\r]
> > Dec 03 20:47:33.30: [ 2178]: --> [9:+FHNG: 54]
> > Dec 03 20:47:33.30: [ 2178]: REMOTE HANGUP: No response to EOP repeated 3
> > times (code 54)
> > Dec 03 20:47:33.30: [ 2178]: SEND: No response to EOP repeated 3 times;
> > Giving up after 3 attempts to send same page "docq/doc149.ps;70", dirnum 0
> > Dec 03 20:47:33.30: [ 2178]: <-- [5:ATH0\r]
> > Dec 03 20:47:33.51: [ 2178]: --> [2:OK]
> > Dec 03 20:47:33.51: [ 2178]: SESSION END
> > 
> > Phase B problem:
> > 
> > Dec 03 20:57:43.72: [ 2263]: <-- [24:AT+FDIS=0,5,0,2,1,0,0,0\r]
> > Dec 03 20:57:43.97: [ 2263]: --> [2:OK]
> > Dec 03 20:57:43.97: [ 2263]: <-- [7:AT+FDT\r]
> > Dec 03 20:57:51.42: [ 2263]: --> [9:+FHNG: 20]
> > Dec 03 20:57:51.42: [ 2263]: REMOTE HANGUP: Unspecified Transmit Phase B
> > error (code 20)
> > Dec 03 20:57:51.54: [ 2263]: --> [2:OK]
> > Dec 03 21:00:51.54: [ 2263]: MODEM <Timeout>
> > Dec 03 21:00:51.54: [ 2263]: SEND: Unspecified Transmit Phase B error;
> > Giving up after 3 attempts to send same page "docq/doc163.ps;70", dirnum 0
> > Dec 03 21:00:51.54: [ 2263]: <-- [5:ATH0\r]
> > Dec 03 21:00:51.91: [ 2263]: --> [2:OK]
> > Dec 03 21:00:51.91: [ 2263]: SESSION END
> > 
> > I have seen in the archives that I have been able to get to that other
> > people have asked this same problem, but I have not found any pointers or
> > suggestions for fixing / working around the problem.
> > 
> > Any suggestions that you have will be greatly appreciated.
> > 
> > Cheers,
> > Jeff
> > 
> > --
> > -- Jeff Scott -- Technical Designer -- jeff@realbeer.com
> > -- Real Beer, Inc. -- (415) 522-1516x310 (voice) -- (415) 522-1535 (fax)
> > -- Internet Publishers and Consultants  --  http://www.realbeer.com
> > -- The single largest source for beer information, known to man!
> 
> -- 
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