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i think the FAQ needs to be updated on this--from memory it sez 'upgrade to a new gs supporting setpagedevice', but doesn't include the mods to ps2fax cheers Alan Sparks wrote: > > What client are you using to submit the document? > > This has *got* to get on the FAQ... the answer I include below contains a > suggestion that will fix the problem at the server. As far as I know, you > can't just tell HylaFAX to "send it anyway." > > ===== > That is stupid Windows producing a Postscript output just a little too big. > And, there is nothing I've ever seen (including using different printer > drivers) that really helps. > > Something that DOES help, and helps definitively: > Go into the server's spool/bin/fax2ps script, and: > * Make sure the pagewidth variable is set to 1728; and > * Make the last line of the script look something like: > $CAT $fil | $PS -q \ > -sDEVICE=$device \ > -dNOPAUSE \ > -dSAFER=true \ > -sPAPERSIZE=$paper \ > -dFIXEDMEDIA \ > -r204x$vres \ > "-sOutputFile=$out" \ > - > > In my case, that was an addition of the -dFIXEDMEDIA parameter... versions > of gs at least from 4.x on I think supports this. This will make > ghostscript rescale the image on the fly to the right size. > > Give that a try. Works well here. > -Alan > > -----Original Message----- > From: darrellb <darrellb@hhcl.com> > To: flexfax@sgi.com <flexfax@sgi.com>; darrellb@hhcl.com <darrellb@hhcl.com> > Date: Wednesday, September 16, 1998 1:06 PM > Subject: flexfax: page width? > > >we've just installed hylafax 4.07 RPM on RedHat 5.1...works a treat, > >howefer sending A4 gets a refusal with the error > > > >Client does not support document page width, max remote page width 1728 > >pixels, image width 1734 pixels > > > >This is printing from WIndows NT using the whfc client... > > > >is there a switch somewhere to make it just crop and/or send anyway--we > >can live without 4 pixels! > > > >currently we have to send 'letter' size rather than A4, which is a > >serious issue if we are to go ahead and use this in a production > >environment, as all out standard look & feel is A4 > > > > > >thanks for any help! > > > >- darrell > > ===== > > -----Original Message----- > From: Paul S. Russell <paulr@cmysys.com> > To: flexfax@sgi.com <flexfax@sgi.com> > Date: Thursday, September 24, 1998 12:34 AM > Subject: flexfax: Document page width problem... > > Greetings: > > (Running HylaFAX 4.0pl1 on Caldera OpenLinux w/2.0.25 kernel) > > I have a situation where some faxes are not being transmitted because > the receiving fax machine does not handle the width of the page being > sent. e.g.: > > " Client does not support document page width, > max remote page width 1728 pixels, image width 1734 pixels " > > Is there any way to override this error condition? I'd like to tell > HylaFAX to ignore this and send the fax anyways. > > Also; the e-mail msg sent back to the originator does not define the > error - only that it was tried the specified nbr of times and failed. > > It would be nice too to tell HylaFAX not to retry, Is this > possible? It's pretty unlikely the recipient has changed fax > machines between tries:-) > > TIA for any assistance. > > --paul > Paul S. Russell, CMY Systems Sdn. Bhd., Shah Alam, Malaysia > E-mail: paulr@cmysys.com Web: http://www.cmysys.com/info/ > Phone: +60 (0)3 559 4616 Fax: +60 (0)3 550 4249 > Visit Malaysian Motorsports at http://www.cmysys.com/mmsports/ -- "a gust of wind...a dog barks..."