flexfax: Cannot answer from FAX machine

[Hong Kong Observatory <d1swdev@asiaonline.net>]

Hi,

   I;m using HylaFAX v4.0pl1 in an IBM RS6000 running AIX 4.1 with six
ZyXEL U336RE modems.

   I can send FAX to different modems and FAX machines without problems. I
can also receive FAX from HylaFAX from other or the same machin without
problems.

   But for most of the times, the ZyXEL modems cannot answer
successfully from FAX machines (that is sometimes it works well !!). I
used the configuration file for ZyXEL-2864 modems that comes with HylaFAX.
Following is sample of my server log file :

Jun 12 14:41:41 hylas FaxGetty[17078]: <-- [9:AT+FMFR?\r]
Jun 12 14:41:41 hylas FaxGetty[17078]: --> [5:ZyXEL]
Jun 12 14:41:41 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:41 hylas FaxGetty[17078]: <-- [9:AT+FMDL?\r]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [18:U336RE V 1.09     ]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:42 hylas FaxGetty[17078]: <-- [9:AT+FREV?\r]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [18:U336RE V 1.09     ]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:42 hylas FaxGetty[17078]: <-- [9:AT+FCQ=?\r]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [3:0-2]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:42 hylas FaxGetty[17078]: <-- [9:AT+FAP=?\r]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [5:ERROR]
Jun 12 14:41:42 hylas FaxGetty[17078]: <-- [10:AT+FSPL=?\r]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [3:0,1]
Jun 12 14:41:42 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:42 hylas FaxGetty[17078]: <-- [12:AT+FCLASS=2.0\r]
Jun 12 14:41:43 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:43 hylas FaxGetty[17078]: <-- [10:AT+FTBC=0\r]
Jun 12 14:41:43 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:43 hylas FaxGetty[17078]: <-- [10:AT+FBOR=0\r]
Jun 12 14:41:43 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:43 hylas FaxGetty[17078]: <-- [13:AT+FPHCTO=30\r]
Jun 12 14:41:43 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:43 hylas FaxGetty[17078]: <-- [24:AT+FDCC=1,5,2,2,1,0,0,0\r]
Jun 12 14:41:43 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:43 hylas FaxGetty[17078]: MODEM ZYXEL U336RE/V 1.09
Jun 12 14:41:43 hylas FaxGetty[17078]: <-- [5:ATM0\r]
Jun 12 14:41:44 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:44 hylas FaxGetty[17078]: <-- [9:AT+FCR=1\r]
Jun 12 14:41:44 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:44 hylas FaxGetty[17078]: <-- [23:AT+FLID="852 23672324"\r]
Jun 12 14:41:44 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:41:44 hylas FaxGetty[17078]: <-- [9:AT+FAA=1\r]
Jun 12 14:41:44 hylas FaxGetty[17078]: --> [2:OK]
Jun 12 14:44:58 hylas FaxGetty[12940]: ANSWER: Ring detected without
successful handshake
Jun 12 14:45:03 hylas FaxGetty[12940]: MODEM ZYXEL U336RE/V 1.09


Please help to solve the problem ! Thank you !!

K.S.Wat SSA(D)12
Computer Division,
Hong Kong Observatory.