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Guys, thanks for the response. It seems that there is not much hope to get things working... Do you guys know of any other fax software that works reliably for UNIX workstations? It seems braindead to have to print a document and then run to the fax machine when you can do it directly from your workstation... Finally, I checked out the page you sent me: http://www.trump.net.au/~rjc/hylafax/usr.php and he seems to offer some hope of getting things working if the modem has 1997 firmware....maybe I will try again this weekend. Cheers and thanks for the help, JJA -- Juan J. Alonso Department of Aeronautics & Astronautics Stanford University, Durand 365 Stanford, CA 94305 (650) 723-9954 - voice (650) 725-3377 - fax jjalonso@stanford.edu