Re: flexfax: No carrier detected

[Nico Garcia <raoul@cirl.meei.harvard.edu>]

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On Tue, 7 Apr 1998, Liz Marlow wrote:

> Hi
> 
> I have HylaFax installed and I'm having problems sending a fax.  It was working a couple of days ago and nothing has changed since but now when I type 
> 
> 	sendfax -d 316367 -n test.ps

Why did this ever work? This is a six-digit phone number. Are you on some
exchange or phone system where 6 digits is a valid number?



> 
> I get the following error:-
> 
> 	No carrier detected (see end of message for complete log)
> 
> Please send any sugestions in "idiot format" as I don't know much about HylaFax.
> 
> Many thanks
> Liz 
> 
> ---------------------------------------------
> 
> Your facsimile job to 316367 failed because:
>     No carrier detected
> 
>     ---- Transcript of session follows ----
> 
> Apr 07 11:43:23.97: [15719]: SESSION BEGIN 00000170 441248316367

This indicates to me that you are for some reason getting "441248" in
front of your outgoing number in generating the log and info files. Is this
consistent with your local setup and dialrules?

> Apr 07 11:43:28.89: [15719]: DIAL 316367
> Apr 07 11:43:28.90: [15719]: <-- [11:ATDT316367\r]
> Apr 07 11:44:31.02: [15719]: --> [10:NO CARRIER]
> Apr 07 11:44:31.02: [15719]: SEND FAILED: No carrier detected

This indicates that you probably never got a dial tone. If it worked
before, is your phone line disconnected? You might try setting your modem
volume to "low" with faxaddmodem, and listening to the tones to hear
if you get a dial tone.

If the phone number itself is not coming out right, you can take a look at
dialtest and dialrules to add prefixes for outside lines, etc.

			Nico Garcia
			Senior Engineer, CIRL 
			Mass. Eye and Ear Infirmary
			raoul@cirl.meei.harvard.edu

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