flexfax: SEND FAILED: Unknown problem (check modem power)

[e9018967@student.tuwien.ac.at (Gernot Kerschbaumer)]

well, i checked my modem's power, it's ok

using:
HylaFAX v4.0pl122
SunOS 5.5
modem: Elink EF, Revision Version 1.01

here is the session log of a failed attempt to send a fax:

Dec 10 13:32:25.75: [ 1952]: SESSION BEGIN 00000651 4314156
Dec 10 13:32:25.76: [ 1952]: SEND FAX: JOB 470 DEST 4156 COMMID 00000651
Dec 10 13:32:25.76: [ 1952]: MODEM set DTR OFF
Dec 10 13:32:25.76: [ 1952]: DELAY 2600 ms
Dec 10 13:32:28.36: [ 1952]: MODEM set DTR ON
Dec 10 13:32:28.36: [ 1952]: MODEM set baud rate: 38400 baud, input flow XON/XOF
F, output flow XON/XOFF
Dec 10 13:32:28.36: [ 1952]: MODEM flush i/o
Dec 10 13:32:28.36: [ 1952]: <-- [14:ATE0V1Q0S0=0H\r]
Dec 10 13:32:28.58: [ 1952]: --> [13:ATE0V1Q0S0=0H]
Dec 10 13:32:28.58: [ 1952]: --> [2:OK]
Dec 10 13:32:28.58: [ 1952]: <-- [21:ATS8=2S7=60\Q3&D2&C1\r]
Dec 10 13:32:28.80: [ 1952]: --> [2:OK]
Dec 10 13:32:28.80: [ 1952]: <-- [19:AT&F &B0 +FCLASS=2\r]
Dec 10 13:32:29.03: [ 1952]: --> [2:OK]
Dec 10 13:32:29.03: [ 1952]: <-- [10:AT+FTBC=0\r]
Dec 10 13:32:29.25: [ 1952]: --> [9:AT+FTBC=0]
Dec 10 13:32:29.25: [ 1952]: --> [2:OK]
Dec 10 13:32:29.25: [ 1952]: <-- [10:AT+FBOR=0\r]
Dec 10 13:32:29.47: [ 1952]: --> [9:AT+FBOR=0]
Dec 10 13:32:29.47: [ 1952]: --> [2:OK]
Dec 10 13:32:29.47: [ 1952]: <-- [13:AT+FPHCTO=30\r]
Dec 10 13:32:29.69: [ 1952]: --> [12:AT+FPHCTO=30]              
Dec 10 13:32:29.69: [ 1952]: --> [2:OK]
Dec 10 13:32:29.69: [ 1952]: <-- [23:AT+FCC=0,5,0,0,0,0,0,1\r]
Dec 10 13:32:29.92: [ 1952]: --> [22:AT+FCC=0,5,0,0,0,0,0,1]
Dec 10 13:32:29.92: [ 1952]: --> [2:OK]
Dec 10 13:32:29.92: [ 1952]: <-- [5:ATM0\r]
Dec 10 13:32:30.13: [ 1952]: --> [4:ATM0]
Dec 10 13:32:30.13: [ 1952]: --> [2:OK]
Dec 10 13:32:30.13: [ 1952]: STATE CHANGE: RUNNING -> SENDING
Dec 10 13:32:30.13: [ 1952]: MODEM input buffering enabled
Dec 10 13:32:30.17: [ 1952]: <-- [19:AT&F &B0 +FCLASS=2\r]
Dec 10 13:32:30.49: [ 1952]: --> [18:AT&F &B0 +FCLASS=2]
Dec 10 13:32:30.49: [ 1952]: --> [2:OK]
Dec 10 13:32:30.49: [ 1952]: <-- [10:AT+FTBC=0\r]
Dec 10 13:32:30.81: [ 1952]: --> [9:AT+FTBC=0]
Dec 10 13:32:30.81: [ 1952]: --> [2:OK]
Dec 10 13:32:30.81: [ 1952]: <-- [10:AT+FBOR=0\r]
Dec 10 13:32:31.13: [ 1952]: --> [9:AT+FBOR=0]
Dec 10 13:32:31.13: [ 1952]: --> [2:OK]
Dec 10 13:32:31.13: [ 1952]: <-- [13:AT+FPHCTO=30\r]
Dec 10 13:32:31.45: [ 1952]: --> [12:AT+FPHCTO=30]
Dec 10 13:32:31.45: [ 1952]: --> [2:OK]
Dec 10 13:32:31.45: [ 1952]: <-- [23:AT+FCC=0,5,0,0,0,0,0,1\r]
Dec 10 13:32:31.77: [ 1952]: --> [22:AT+FCC=0,5,0,0,0,0,0,1]       
Dec 10 13:32:31.77: [ 1952]: --> [2:OK]
Dec 10 13:32:31.77: [ 1952]: <-- [31:AT+FLID="FaxServer@harare.kap"\r]
Dec 10 13:32:32.09: [ 1952]: --> [30:AT+FLID="FaxServer@harare.kap"]
Dec 10 13:32:32.09: [ 1952]: --> [2:OK]
Dec 10 13:32:32.09: [ 1952]: DIAL 4156
Dec 10 13:32:32.09: [ 1952]: <-- [9:ATD4156@\r]
Dec 10 13:32:32.41: [ 1952]: --> [8:ATD4156@]
Dec 10 13:32:32.41: [ 1952]: SEND FAILED: Unknown problem (check modem power)
Dec 10 13:32:32.41: [ 1952]: <-- [4:ATH\r]
Dec 10 13:32:32.41: [ 1952]: --> [5:ERROR]
Dec 10 13:32:32.41: [ 1952]: MODEM Command error
Dec 10 13:32:32.41: [ 1952]: MODEM set DTR OFF
Dec 10 13:32:32.41: [ 1952]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
Dec 10 13:32:32.41: [ 1952]: SESSION END      


i would be very grateful if you can give me a hint where the problem resides.

btw, sending and receiving faxes with another modem is working fine.

gernot

-- 
gernot kerschbaumer 
student of computer science at the technical university of vienna, austria
email: e9018967@stud2.tuwien.ac.at
homepage: http://stud2.tuwien.ac.at/~e9018967/