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I had been having trouble getting a late model (do not have the model number handy) Multi-tech to handshake with a paging company. The problem turned out to be the '@' at the end of the dial string. Normally, this is used to help detect dialing non-modems, but in this case it apparently delayed the handshake long enough to create a problem. The '@' is usually not a problem with this particular modem - we've been using it for FAXing for some time now. Also, the modem was able to contact some paging companies, but not the one really needed! Mike