[hylafax-users] 4 Attempts to Receive - Same FCS Error & Log

["Greg Youngers" <Greg.Youngers@xxxxxxxxxxxxxxxx>]

Hello all,

HylaFAX version 4.4.3
Multitech MT5600ZDX modems

We've started seeing "FCS Error" in logs from one relatively new sender,
although we did receive successfully once from this sender last week.

Other faxes are being received fine so I'm assuming this may be audio
related with this specific sender (?), but I'm also wondering if there
is anything I can do to resolve it?

All attempts are identical - the first of four pages is received and
kept but the remaining pages fail with these errors.

Thanks
-Greg


The log is below - starting at the end of page one:
==============================
Sep 07 08:59:30.86: [19929]: RECV received frame number 91
Sep 07 08:59:31.01: [19929]: RECV received frame number 92
Sep 07 08:59:31.17: [19929]: RECV received frame number 93
Sep 07 08:59:31.32: [19929]: RECV received frame number 94
Sep 07 08:59:31.32: [19929]: RECV received RCP frame
Sep 07 08:59:31.41: [19929]: --> [10:NO CARRIER]
Sep 07 08:59:31.41: [19929]: <-- [9:AT+FRH=3\r]
Sep 07 08:59:31.77: [19929]: --> [7:CONNECT]
Sep 07 08:59:32.93: [19929]: --> [5:ERROR]
Sep 07 08:59:32.93: [19929]: MODEM Command error
Sep 07 08:59:32.93: [19929]: FCS error
Sep 07 08:59:32.93: [19929]: <-- [10:AT+FRS=21\r]
Sep 07 08:59:33.20: [19929]: --> [2:OK]
Sep 07 08:59:33.20: [19929]: <-- [9:AT+FTH=3\r]
Sep 07 08:59:33.26: [19929]: --> [7:CONNECT]
Sep 07 08:59:33.26: [19929]: <-- data [3]
Sep 07 08:59:33.26: [19929]: <-- data [2]
Sep 07 08:59:34.58: [19929]: --> [2:OK]
Sep 07 08:59:34.58: [19929]: RECV send CRP (command repeat)
Sep 07 08:59:34.58: [19929]: <-- [9:AT+FRH=3\r]
Sep 07 08:59:36.71: [19929]: --> [7:CONNECT]
Sep 07 08:59:37.90: [19929]: --> [5:ERROR]
Sep 07 08:59:37.90: [19929]: MODEM Command error
Sep 07 08:59:37.90: [19929]: FCS error
Sep 07 08:59:37.90: [19929]: <-- [10:AT+FRS=21\r]
Sep 07 08:59:38.17: [19929]: --> [2:OK]
Sep 07 08:59:38.17: [19929]: <-- [9:AT+FTH=3\r]
Sep 07 08:59:38.23: [19929]: --> [7:CONNECT]
Sep 07 08:59:38.23: [19929]: <-- data [3]
Sep 07 08:59:38.23: [19929]: <-- data [2]
Sep 07 08:59:39.55: [19929]: --> [2:OK]
Sep 07 08:59:39.55: [19929]: RECV send CRP (command repeat)
Sep 07 08:59:39.55: [19929]: <-- [9:AT+FRH=3\r]
Sep 07 08:59:41.69: [19929]: --> [7:CONNECT]
Sep 07 08:59:42.88: [19929]: --> [5:ERROR]
Sep 07 08:59:42.88: [19929]: MODEM Command error
Sep 07 08:59:42.88: [19929]: FCS error
Sep 07 08:59:42.88: [19929]: <-- [10:AT+FRS=21\r]
Sep 07 08:59:43.15: [19929]: --> [2:OK]
Sep 07 08:59:43.15: [19929]: <-- [9:AT+FTH=3\r]
Sep 07 08:59:43.21: [19929]: --> [7:CONNECT]
Sep 07 08:59:43.21: [19929]: <-- data [3]
Sep 07 08:59:43.21: [19929]: <-- data [2]
Sep 07 08:59:44.53: [19929]: --> [2:OK]
Sep 07 08:59:44.53: [19929]: RECV send CRP (command repeat)
Sep 07 08:59:44.53: [19929]: <-- [9:AT+FRH=3\r]
Sep 07 08:59:46.67: [19929]: --> [7:CONNECT]
Sep 07 08:59:47.77: [19929]: --> [2:OK]
Sep 07 08:59:47.77: [19929]: RECV recv DCN (disconnect)
Sep 07 08:59:48.09: [19929]: RECV: 24320 bytes of data, 2200 total lines
Sep 07 08:59:48.09: [19929]: RECV keeping unconfirmed page
Sep 07 08:59:48.10: [19929]: RECV FAX (000004025): from
XXXXXXXXXXXXXXXXXXX, page 1 in 0:46, INF, 7.7 line/mm, 2-D MMR, 14400
bit/s
Sep 07 08:59:48.10: [19929]: RECV FAX (000004025): fax000002350.tif from
XXXXXXXXXXXXXXXXXXX, route to <unspecified>, 1 pages in 0:46
Sep 07 08:59:48.10: [19929]: RECV FAX: COMREC received DCN (sender
abort)
Sep 07 08:59:48.10: [19929]: RECV FAX (000004025): session with
XXXXXXXXXXXXXXXXXXX terminated abnormally: COMREC received DCN (sender
abort)
Sep 07 08:59:48.10: [19929]: RECV FAX: bin/faxrcvd "fax000002350.tif"
"ttyS0" "000004025" "COMREC received DCN (sender abort)"
Sep 07 08:59:48.10: [19929]: RECV FAX: end
Sep 07 08:59:48.10: [19929]: COMREC received DCN (sender abort)
Sep 07 08:59:48.10: [19929]: SESSION END
==============================


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