Re: [hylafax-users] Remote Fax Client Not Connecting

[Eriks Goodwin-Pfister <eriks@xxxxxxxxxxxxxx>]

Thanks for the idea, but it did not seem to work.  

In the meantime, we were able to get a user name into the hosts.hfaxd file by figuring out to leave off the "-u" in the command, i.e., we used:

faxadduser -p password username

After doing this, we were able to telnet to port 4559 and successfully "log in" using the user name and password just set via faxadduser.  However, the client software did not act any differently and refused to connect.

We're on Hylafax version hylafax-4.3.8-lrhel5 installed via rpm.

The hosts.hfaxd file is owned by uucp:uucp with 600 permissions.

Using the exact same client on the same PC, we were able to successfully use this method to connect to a different Elastix server running the same version of Hylafax.



Eriks Goodwin-Pfister
Centritech Communications Systems
400 Southlake Blvd, Bldg D
Richmond, Virginia 23236

Tel: (804) 360-9753
Fax: (804) 302-7343

----- Original Message -----
From: "Nacef LABIDI" <nacef.l@xxxxxxxxx>
To: "Eriks Goodwin-Pfister" <eriks@xxxxxxxxxxxxxx>
Cc: "hylafax-users" <hylafax-users@xxxxxxxxxxx>
Sent: Wednesday, March 3, 2010 12:22:19 PM
Subject: Re: [hylafax-users] Remote Fax Client Not Connecting

Hi Eriks,

I think that you are missing the declaration of your remote subnet in
the hosts.hfaxd located in /var/spool/hylafax/etc/hosts.hfaxd

You can insert into it the declaration of your subnet in the form of
regular expressions. In my case I put :
192\.168\.1\.*

Hope that helps

Nacef

On Wed, Mar 3, 2010 at 5:50 PM, Eriks Goodwin-Pfister
<eriks@xxxxxxxxxxxxxx> wrote:
> Greetings,
>
> I am using an Elastix 1.4 server which runs Hylafax.  Inbound faxing works
> fantastically and outbound works when sending from within the same LAN
> subnet as the Elastix server.
>
> The problem comes into play when trying to use a Hylafax desktop client to
> print-to-fax from another office of the company.  The firewall is currently
> set to DMZ all traffic to the Elastix server, so we are completely sure that
> there are no firewall blockages.
>
> I'm not sure what other information to provide, but I will be delighted to
> reply to anything that may enable a solution.  Thank you in advance for your
> assistance.
>
> --Eriks
>



-- 
Nacef LABIDI
nacef.l@xxxxxxxxx


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