[hylafax-users] Problem with "MODEM Command error" / "No response to MPS repeated 3 tries"

["mullarpa@xxxxxxxxxxxxxx" <mullarpa@xxxxxxxxxxxxxx>]

I have built a Fedora 9 server running HylaFAX (tm) Version 5.2.8 using three Dlink DFM-562IS modems (hsfmodem-7.68.00.14 full) and the Linuxant driver
Currently it is connected to a PABX.

Send and receive of single page faxes works well.
Receive of 3 page fax from an old Ricoh machine also works
Receive of 3 page fax from an old Hylafax server also works
Send of a 3 page pdf from an old Hylafax server to a PC running MS fax also works.
But Send of a 3 page pdf from the new Hylafax server to a PC running MS fax fails, but sometimes the first page is received.

I see that the log shows a "MODEM Command error" and that these posts seem relevant:
http://www.hylafax.org/archive/2006-03/msg00323.php, and http://www.hylafax.org/archive/2006-05/msg00262.php

Before I buy different modems can I just check if there is something else I can try?

Cheers,

Philip

Part of modem config file:
====================

# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class1          # use this to supply a hint
ModemRate:              19200           # rate for DCE-DTE communication
ModemFlowControl:       rtscts          # default
#
ModemNoFlowCmd:         AT&K0           # setup no flow control
ModemHardFlowCmd:       AT&K3           # setup hardware flow control
ModemSoftFlowCmd:       AT&K4           # setup software flow control
ModemSetupDTRCmd:       AT&D2           # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or not)
#
ModemMfrQueryCmd:       !Rockwell
ModemModelQueryCmd:     !RC288DPi
ModemRevQueryCmd:       ATI3            # product information
#
ModemDialCmd:           ATDT%s          # T for tone dialing

 

Tests done
=========

1) Try it from new HylaFAX at a slower speed to PC Fax
sendfax -n -B 4800 -t 1 -T 1 -d 141 /var/spool/hylafax/test/test3.pdf
 JID 3:  - First page received
 Log shows:  No response to MPS repeated 3 tries {E150}

2) Try it from new HylaFAX without Error Correction Mode to PC Fax
sendfax -n -E -t 1 -T 1 -d 141 /var/spool/hylafax/test/test3.pdf
  JID: 4 - First page received
  Log shows:  No response to MPS repeated 3 tries {E150}

3) Try it from new HylaFAX with 1-D MH compression to PC Fax
sendfax -1 -n -F "" -t 1 -T 1 -d 141 /var/spool/hylafax/test/test3.pdf
  JID: 5 - First page received
  Log shows:  No response to MPS repeated 3 tries {E150}

4) Try it from new HylaFAX with 2-D MR compression to PC Fax
sendfax -2 -n -F "" -t 1 -T 1 -d 141 /var/spool/hylafax/test/test3.pdf
  JID: 6 - First page received
  Log shows:  No response to MPS repeated 3 tries {E150}

5) Try it from new HylaFAX with 2-D MMR compression to PC Fax
sendfax -3 -n -F "" -t 1 -T 1 -d 141 /var/spool/hylafax/test/test3.pdf
  JID: 7 - First page received
  Log shows:  No response to MPS repeated 3 tries {E150}

6) Try it from old HylaFAX (version 4.1.6) to PC Fax
sendfax -n -F "" -t 1 -T 1 -d 141 test3.pdf
   Tx JID: 61301
   Rx JID: 8 
 Log shows:  - Sucess after a few  "Bad 1D pixel count" errors



Note: The Log files are attached.

Attachment: c000000003.log
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Attachment: c000000008.log
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Attachment: c00061301.log
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