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[hylafax-users] Documents print multiple times on PanaFax UF-885
- To: Hylafax-users@xxxxxxxxxxx
- Subject: [hylafax-users] Documents print multiple times on PanaFax UF-885
- From: aaron.frein@xxxxxxxxxxxxxx
- Date: Fri, 3 Oct 2008 09:29:34 -0700
Hi All,
I have been having a persistent problem sending from HylaFAX to any Panasonic PanaFax model UF-885. Whenever a document is sent through, we receive the "No response to PPS repeated 3 times.; too many attempts to send" error, but the fax is actually printed three separate times on the recipient machine. From what I can understand from the logs (and I am very new to this) it seems like the PanaFax is probably printing the page that was sent each time it receives the PPS and EOP signals, which are sent three times due to the lack of a recognizable acknowledgment.
You can see an example log of one of these faxes below, and my questions are pretty simple:
1) Am I reading these logs correctly, or is there something else going on?
2) If I am correct, is this a known issue between Hylafax and Panasonic fax machines in general or the PanaFax UF-885 particularly?
In case you were wondering, the HylaFAX version being used is 4.2.3, and the modems are either MultiTech MultiModem ZBA V.90 or V.92.
Thanks for you time,
Aaron Frein
Sep 30 23:11:02.42: [ 4996]: SESSION BEGIN 000956964 removed
Sep 30 23:11:02.49: [ 4996]: HylaFAX (tm) Version 4.2.3
Sep 30 23:11:02.49: [ 4996]: SEND FAX: JOB 356023 DEST removed COMMID 000956964 DEVICE '/dev/cua/d002' FROM 'removed' USER uucp
Sep 30 23:11:02.49: [ 4996]: <-- [12:AT+FCLASS=1\r]
Sep 30 23:11:02.53: [ 4996]: --> [2:OK]
Sep 30 23:11:02.53: [ 4996]: DIAL removed
Sep 30 23:11:02.53: [ 4996]: <-- [13:ATDTremoved\r]
Sep 30 23:11:11.99: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:14.21: [ 4996]: --> [2:OK]
Sep 30 23:11:14.21: [ 4996]: REMOTE NSF "00 00 79 00 00 00 96 0F 09 13 00 10 00 12 95 C0 D0 F8 80 41 01 49 02 43 20 26 20 53 20 44 45 50 54 20 20 20 20 20 20 03"
Sep 30 23:11:14.21: [ 4996]: NSF remote fax equipment: Panasonic
Sep 30 23:11:14.21: [ 4996]: NSF remote station ID: "C & S DEPT "
Sep 30 23:11:14.21: [ 4996]: <-- [9:AT+FRH=3\r]
Sep 30 23:11:14.25: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:14.92: [ 4996]: --> [2:OK]
Sep 30 23:11:14.92: [ 4996]: REMOTE CSI "removed"
Sep 30 23:11:14.92: [ 4996]: <-- [9:AT+FRH=3\r]
Sep 30 23:11:14.95: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:15.23: [ 4996]: --> [2:OK]
Sep 30 23:11:15.23: [ 4996]: REMOTE best rate 33600 bit/s
Sep 30 23:11:15.23: [ 4996]: REMOTE max A4 page width (215 mm)
Sep 30 23:11:15.23: [ 4996]: REMOTE max unlimited page length
Sep 30 23:11:15.23: [ 4996]: REMOTE best vres 15.4 line/mm
Sep 30 23:11:15.23: [ 4996]: REMOTE format support: MH, MR, MMR
Sep 30 23:11:15.23: [ 4996]: REMOTE supports T.30 Annex A, 256-byte ECM
Sep 30 23:11:15.23: [ 4996]: REMOTE best 0 ms/scanline
Sep 30 23:11:15.23: [ 4996]: USE 14400 bit/s
Sep 30 23:11:15.23: [ 4996]: USE error correction mode
Sep 30 23:11:15.23: [ 4996]: SEND file "docq/doc355896.tif;c1"
Sep 30 23:11:15.26: [ 4996]: USE A4 page width (215 mm)
Sep 30 23:11:15.26: [ 4996]: USE unlimited page length
Sep 30 23:11:15.26: [ 4996]: USE 7.7 line/mm
Sep 30 23:11:15.26: [ 4996]: USE 2-D MMR
Sep 30 23:11:15.26: [ 4996]: USE 0 ms/scanline
Sep 30 23:11:15.26: [ 4996]: SEND training at v.17 14400 bit/s
Sep 30 23:11:15.26: [ 4996]: <-- [9:AT+FRS=7\r]
Sep 30 23:11:15.39: [ 4996]: --> [2:OK]
Sep 30 23:11:15.39: [ 4996]: <-- [9:AT+FTH=3\r]
Sep 30 23:11:16.37: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:16.37: [ 4996]: <-- data [23]
Sep 30 23:11:16.37: [ 4996]: <-- data [2]
Sep 30 23:11:16.41: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:16.41: [ 4996]: <-- data [7]
Sep 30 23:11:16.41: [ 4996]: <-- data [2]
Sep 30 23:11:17.61: [ 4996]: --> [2:OK]
Sep 30 23:11:17.61: [ 4996]: <-- [9:AT+FTS=7\r]
Sep 30 23:11:17.70: [ 4996]: --> [2:OK]
Sep 30 23:11:17.70: [ 4996]: <-- [11:AT+FTM=145\r]
Sep 30 23:11:17.73: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:17.73: [ 4996]: DELAY 400 ms
Sep 30 23:11:18.13: [ 4996]: <-- data [1024]
Sep 30 23:11:18.13: [ 4996]: <-- data [1024]
Sep 30 23:11:18.13: [ 4996]: <-- data [652]
Sep 30 23:11:18.13: [ 4996]: <-- data [2]
Sep 30 23:11:20.91: [ 4996]: --> [2:OK]
Sep 30 23:11:20.91: [ 4996]: <-- [9:AT+FRH=3\r]
Sep 30 23:11:21.59: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:22.73: [ 4996]: --> [2:OK]
Sep 30 23:11:22.74: [ 4996]: TRAINING succeeded
Sep 30 23:11:22.74: [ 4996]: SEND begin page
Sep 30 23:11:22.91: [ 4996]: SEND EOFB
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 0
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 1
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 2
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 3
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 4
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 5
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 6
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 7
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 8
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 9
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 10
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 11
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 12
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 13
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 14
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 15
Sep 30 23:11:22.91: [ 4996]: SEND send frame number 16
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Sep 30 23:11:22.91: [ 4996]: SEND send frame number 18
Sep 30 23:11:22.92: [ 4996]: SEND send frame number 19
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Sep 30 23:11:22.97: [ 4996]: SEND send frame number 183
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Sep 30 23:11:22.97: [ 4996]: SEND send frame number 186
Sep 30 23:11:22.97: [ 4996]: SEND send frame number 187
Sep 30 23:11:22.98: [ 4996]: SEND send frame number 188
Sep 30 23:11:22.98: [ 4996]: SEND send frame number 189
Sep 30 23:11:22.98: [ 4996]: SEND send frame number 190
Sep 30 23:11:22.98: [ 4996]: SEND send frame number 191
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Sep 30 23:11:22.99: [ 4996]: SEND send frame number 222
Sep 30 23:11:22.99: [ 4996]: SEND send frame number 223
Sep 30 23:11:22.99: [ 4996]: DELAY 200 ms
Sep 30 23:11:23.19: [ 4996]: <-- [11:AT+FTM=146\r]
Sep 30 23:11:23.23: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:23.23: [ 4996]: DELAY 400 ms
Sep 30 23:11:23.63: [ 4996]: <-- data [1029]
Sep 30 23:11:23.63: [ 4996]: <-- data [1033]
Sep 30 23:11:23.63: [ 4996]: <-- data [1027]
Sep 30 23:11:23.63: [ 4996]: <-- data [1027]
Sep 30 23:11:23.63: [ 4996]: <-- data [1031]
Sep 30 23:11:23.63: [ 4996]: <-- data [1030]
Sep 30 23:11:23.63: [ 4996]: <-- data [1035]
Sep 30 23:11:23.63: [ 4996]: <-- data [1038]
Sep 30 23:11:23.63: [ 4996]: <-- data [1032]
Sep 30 23:11:23.69: [ 4996]: <-- data [1032]
Sep 30 23:11:23.69: [ 4996]: <-- data [1029]
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Sep 30 23:11:23.69: [ 4996]: <-- data [1033]
Sep 30 23:11:25.85: [ 4996]: <-- data [1030]
Sep 30 23:11:25.85: [ 4996]: <-- data [1028]
Sep 30 23:11:25.85: [ 4996]: <-- data [1034]
Sep 30 23:11:25.85: [ 4996]: <-- data [1027]
Sep 30 23:11:28.01: [ 4996]: <-- data [1033]
Sep 30 23:11:28.01: [ 4996]: <-- data [1036]
Sep 30 23:11:28.01: [ 4996]: <-- data [1031]
Sep 30 23:11:28.01: [ 4996]: <-- data [1037]
Sep 30 23:11:30.17: [ 4996]: <-- data [1027]
Sep 30 23:11:30.17: [ 4996]: <-- data [1033]
Sep 30 23:11:30.17: [ 4996]: <-- data [1036]
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Sep 30 23:11:32.33: [ 4996]: <-- data [1038]
Sep 30 23:11:32.33: [ 4996]: <-- data [1032]
Sep 30 23:11:32.33: [ 4996]: <-- data [1029]
Sep 30 23:11:32.33: [ 4996]: <-- data [1034]
Sep 30 23:11:34.49: [ 4996]: <-- data [1032]
Sep 30 23:11:34.49: [ 4996]: <-- data [1032]
Sep 30 23:11:34.49: [ 4996]: <-- data [1030]
Sep 30 23:11:34.49: [ 4996]: <-- data [1029]
Sep 30 23:11:36.65: [ 4996]: <-- data [1029]
Sep 30 23:11:36.65: [ 4996]: <-- data [1028]
Sep 30 23:11:36.65: [ 4996]: <-- data [1027]
Sep 30 23:11:36.65: [ 4996]: <-- data [1038]
Sep 30 23:11:38.81: [ 4996]: <-- data [1031]
Sep 30 23:11:38.81: [ 4996]: <-- data [1035]
Sep 30 23:11:38.81: [ 4996]: <-- data [1029]
Sep 30 23:11:38.81: [ 4996]: <-- data [1032]
Sep 30 23:11:40.93: [ 4996]: <-- data [1031]
Sep 30 23:11:40.93: [ 4996]: <-- data [1033]
Sep 30 23:11:40.93: [ 4996]: <-- data [1035]
Sep 30 23:11:40.93: [ 4996]: <-- data [1034]
Sep 30 23:11:43.09: [ 4996]: <-- data [1028]
Sep 30 23:11:43.09: [ 4996]: <-- data [1033]
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Sep 30 23:11:45.25: [ 4996]: <-- data [1028]
Sep 30 23:11:45.25: [ 4996]: <-- data [1032]
Sep 30 23:11:45.25: [ 4996]: <-- data [1031]
Sep 30 23:11:45.25: [ 4996]: <-- data [1032]
Sep 30 23:11:47.87: [ 4996]: <-- data [1035]
Sep 30 23:11:47.87: [ 4996]: <-- data [1033]
Sep 30 23:11:47.87: [ 4996]: <-- data [1038]
Sep 30 23:11:47.87: [ 4996]: <-- data [1032]
Sep 30 23:11:50.03: [ 4996]: <-- data [1031]
Sep 30 23:11:50.03: [ 4996]: <-- data [1033]
Sep 30 23:11:50.03: [ 4996]: <-- data [751]
Sep 30 23:11:50.03: [ 4996]: <-- data [2]
Sep 30 23:11:57.71: [ 4996]: --> [2:OK]
Sep 30 23:11:57.71: [ 4996]: <-- [9:AT+FTS=9\r]
Sep 30 23:11:57.81: [ 4996]: --> [2:OK]
Sep 30 23:11:57.81: [ 4996]: <-- [9:AT+FTH=3\r]
Sep 30 23:11:58.79: [ 4996]: --> [7:CONNECT]
Sep 30 23:11:58.79: [ 4996]: <-- data [7]
Sep 30 23:11:58.79: [ 4996]: <-- data [2]
Sep 30 23:11:59.33: [ 4996]: --> [2:OK]
Sep 30 23:11:59.33: [ 4996]: SEND send PPS (partial page signal)
Sep 30 23:11:59.33: [ 4996]: SEND send EOP (no more pages or documents)
Sep 30 23:11:59.33: [ 4996]: <-- [9:AT+FRH=3\r]
Sep 30 23:12:02.43: [ 4996]: --> [0:]
Sep 30 23:12:02.43: [ 4996]: MODEM <Empty line>
Sep 30 23:12:02.43: [ 4996]: <-- data [1]
Sep 30 23:12:02.45: [ 4996]: --> [2:]
Sep 30 23:12:02.47: [ 4996]: --> [2:OK]
Sep 30 23:12:02.47: [ 4996]: <-- [9:AT+FTH=3\r]
Sep 30 23:12:03.45: [ 4996]: --> [7:CONNECT]
Sep 30 23:12:03.45: [ 4996]: <-- data [7]
Sep 30 23:12:03.45: [ 4996]: <-- data [2]
Sep 30 23:12:03.99: [ 4996]: --> [2:OK]
Sep 30 23:12:03.99: [ 4996]: SEND send PPS (partial page signal)
Sep 30 23:12:03.99: [ 4996]: SEND send EOP (no more pages or documents)
Sep 30 23:12:03.99: [ 4996]: <-- [9:AT+FRH=3\r]
Sep 30 23:12:07.09: [ 4996]: --> [0:]
Sep 30 23:12:07.09: [ 4996]: MODEM <Empty line>
Sep 30 23:12:07.09: [ 4996]: <-- data [1]
Sep 30 23:12:07.11: [ 4996]: --> [2:]
Sep 30 23:12:07.13: [ 4996]: --> [2:OK]
Sep 30 23:12:07.13: [ 4996]: <-- [9:AT+FTH=3\r]
Sep 30 23:12:08.11: [ 4996]: --> [7:CONNECT]
Sep 30 23:12:08.11: [ 4996]: <-- data [7]
Sep 30 23:12:08.11: [ 4996]: <-- data [2]
Sep 30 23:12:08.65: [ 4996]: --> [2:OK]
Sep 30 23:12:08.65: [ 4996]: SEND send PPS (partial page signal)
Sep 30 23:12:08.65: [ 4996]: SEND send EOP (no more pages or documents)
Sep 30 23:12:08.65: [ 4996]: <-- [9:AT+FRH=3\r]
Sep 30 23:12:11.75: [ 4996]: --> [0:]
Sep 30 23:12:11.75: [ 4996]: MODEM <Empty line>
Sep 30 23:12:11.75: [ 4996]: <-- data [1]
Sep 30 23:12:11.77: [ 4996]: --> [2:]
Sep 30 23:12:11.79: [ 4996]: --> [2:OK]
Sep 30 23:12:11.79: [ 4996]: No response to PPS repeated 3 times.
Sep 30 23:12:11.79: [ 4996]: SEND end page
Sep 30 23:12:11.79: [ 4996]: <-- [9:AT+FTH=3\r]
Sep 30 23:12:12.79: [ 4996]: --> [7:CONNECT]
Sep 30 23:12:12.79: [ 4996]: <-- data [3]
Sep 30 23:12:12.79: [ 4996]: <-- data [2]
Sep 30 23:12:13.19: [ 4996]: --> [2:OK]
Sep 30 23:12:13.19: [ 4996]: SEND FAILED: JOB 356023 DEST removed ERR No response to PPS repeated 3 times.; too many attempts to send
Sep 30 23:12:13.19: [ 4996]: <-- [5:ATH0\r]
Sep 30 23:12:13.38: [ 4996]: --> [2:OK]
Sep 30 23:12:13.55: [ 4996]: SESSION END
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