Re: [hylafax-users] No Carrier Detected Error Even Though Remote Fax Machine Picks Up and Is Working.

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Davie Lynn wrote:
> When and only when I dial a specific destination, I get a no carrier
> detected error message and the fax never goes through. However, I've
> dial the number and the remote fax machine always picks up. Also, I
> can get the fax to go through if I use a back up fax machine that I
> have, but I really need to make this go through HylaFAX because my
> remote coworkers do not have fax machines for back up purposes.
> Here is the error log for when HylaFAX attempts to fax to this
> destination:
>
> Jul 10 09:45:54 fax FaxSend[18610]: MODEM AEIGPM560LKTF1*INT
> AEIGPM560LKTF1*INT/
> Jul 10 09:45:54 fax FaxSend[18610]: <-- [5:ATM0\r]
> Jul 10 09:45:54 fax FaxSend[18610]: --> [2:OK]
> Jul 10 09:45:54 fax FaxSend[18610]: STATE CHANGE: BASE -> RUNNING
> (timeout 30)
> Jul 10 09:45:54 fax FaxSend[18610]: MODEM input buffering disabled
> Jul 10 09:45:54 fax FaxSend[18610]: SEND FAX: JOB 17505 DEST
> 919968XXXX COMMID 000038109 DEVICE '/dev/ttyS4' FROM 'davielynn
> <davielynn@eastcarolinacas$ <mailto:davielynn@eastcarolinacas$>
> Jul 10 09:46:20 fax FaxSend[18610]: SEND FAILED: JOB 17505 DEST
> 919968XXXX ERR No carrier detected {E002}

It's the chipset on your Actiontek modem. For some reason it's unable to
detect the remote-ends fax signaling. Try a different modem with a
different chipset.

Thanks,

Lee.


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