Re: [hylafax-users] problem sending faxes

[Aidan Van Dyk <aidan@xxxxxxxx>]

* Just Me <q1001001@xxxxxxxxx> [071203 15:36]:
> Hi,
> 
> Sep 29 05:56:46 cygnus HylaFAX[9845]: sendq/q30: line 63: Null or missing
> number in job request

You'll need to increase ServerTracing in hfaxd.conf to give us much more
context for this error.

> Sep 29 05:56:47 cygnus FaxQueuer[9617]: JOB 30 (active dest +1415322 pri 127 tts 0:00 killtime 2:58:59): PREPARE START
> Sep 29 05:56:47 cygnus FaxQueuer[9846]: JOB 30 (active dest +1415322 pri 127 tts 0:00 killtime 2:58:59): CONVERT DOCUMENT: bin/tiff2fax -o docq/doc34.tif;00 -r 98 -w 1728 -l 297 -m 4294967295 -U -1 docq/doc34.tif.30
> Sep 29 05:56:47 cygnus FaxQueuer[9846]: JOB 30: CONVERT DOCUMENT: exit status 0xb
> Sep 29 05:56:47 cygnus FaxQueuer[9617]: JOB 30 (active dest +1415322 pri 127 tts 0:00 killtime 2:58:59): PREPARE DONE
> Sep 29 05:56:47 cygnus FaxQueuer[9617]: NOTIFY: bin/notify "doneq/q30" "format_failed" ""
> Sep 29 05:56:47 cygnus FaxQueuer[9617]: JOB 30 (failed dest +1415322 pri 127 tts 0:00 killtime 2:58:59): DEAD
> Sep 29 05:56:47 cygnus FaxQueuer[9617]: NOTIFY exit status: 0 (9848)
> Sep 29 05:56:48 cygnus FaxQueuer[9617]: JOB 30 (failed dest +1415322 pri 127 tts 0:00 killtime 2:58:58): DELETE
> Sep 29 05:57:29 cygnus FaxGetty[9630]: MODEM USROBOTICS SPORTSTER V.34+ FAX
 
> One problem I see immediately is that in the bin/tiff2fax command that is
> generated, there is a ;00 in the middle.  This
> causes the command to fail if I try to run it manually from the
> /var/spool/hylafax directory.  It works just fine if I take it out.


No the ; is just fine - but depending on the shell youre using, you'll
proably have to "quote" it, or escape it.  The simplest way is just put
"quote" marks around the fielname argurments.

The exit status 0xb implies that the "script" tiff2fax crashed with a
segfault.  But that shouldn't happen, the script is pretty careful to
catch exits of the program it runs, and only exits with known values.

What version of HylaFAX are you using?

> Regarding the first error about line 63, I'm not sure what is wrong since I
> don't understand the queue request file format, but I did notice that when I
> compare the queue request file generated to the one I get off a ubuntu
> machine that works, the ubuntu machine has a exclamation point before the
> tiff: directive.

That's because your ubuntu machine is acutally successfully converting
the document.  The ! is a marker HylaFAX uses internally to mark
documents as converted or not.

a.


-- 
Aidan Van Dyk                                             aidan@xxxxxxxx
Senior Software Developer                          +1 215 825-8700 x8103
iFAX Solutions, Inc.                                http://www.ifax.com/

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