[hylafax-users] Problem in receiving faxes . . .

[Roberto Garuti <roberto.garuti@xxxxxxx>]

Hi guys,

I've an hylfax 4.2.3 on a Fedora core 6 system with a Multitech 
ISI5634UPCI/8-EURO card and all seams works fine except for many, many 
fax error during fax receiving.
With your suggestions, I solved the past "COMREC received DCN" problem 
but now I think to have a different problem.
Attached you will find a transmission log and the receiving modem 
configuration.
Can I fix this problem configuring correctly this modem ?
In the past email you correctly suggest me to upgrade hylafax version to 
a newer one, but since I'm talking about a production system I would try 
first some other solution.

Thanks.

Roberto

# $Id: lucent,v 1.21 2005/09/11 03:24:33 lhoward Exp $
#
# HylaFAX Facsimile Software
#
# Copyright (c) 1990-1996 Sam Leffler
# Copyright (c) 1991-1996 Silicon Graphics, Inc.
# HylaFAX is a trademark of Silicon Graphics, Inc.
# 
# Permission to use, copy, modify, distribute, and sell this software and 
# its documentation for any purpose is hereby granted without fee, provided
# that (i) the above copyright notices and this permission notice appear in
# all copies of the software and related documentation, and (ii) the names of
# Sam Leffler and Silicon Graphics may not be used in any advertising or
# publicity relating to the software without the specific, prior written
# permission of Sam Leffler and Silicon Graphics.
# 
# THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, 
# EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY 
# WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  
# 
# IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR
# ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND,
# OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS,
# WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF 
# LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE 
# OF THIS SOFTWARE.
#

#
# prototype config for Lucent LT Winmodem using ltmodem.o driver,
# as well as many other Lucent chipset modems.
# (They work well with all default Class 1 configs.)
#

#
CountryCode:		39
AreaCode:		059
FAXNumber:		*******
LongDistancePrefix:	1
InternationalPrefix:	011
DialStringRules:	etc/dialrules
ServerTracing:		1
SessionTracing:		11
RecvFileMode:		0666
LogFileMode:		0666
DeviceMode:		0666
RingsBeforeAnswer:	1
SpeakerVolume:		off
GettyArgs:		"-h %l dx_%s"
LocalIdentifier:	XYZ-729
TagLineFont:		etc/lutRS18.pcf
TagLineFormat:		"From %%l|%c|Page %%P of %%T"
MaxRecvPages:		25
#
## CHANGES - START ###########################
Class1ColorJPEGSupport: no
Class1JBIGSupport: no
Class1GreyJPEGSupport: no
Class1SwitchingCmd:	AT+FRS=7    # silence between HDLC recv and trans
# Class1SwitchingCmd:	"<delay:7>"
## CHANGES - END #############################

ModemType:		Class1		# use this to supply a hint
ModemFlowControl:	rtscts		# many firmwares have broken software flow control
Class1TMConnectDelay:	400		# counteract quick CONNECT response

# Cconsigliato da Lee Howard per invii e ricezioni dalla Francia
# Class1SwitchingCmd:  "<delay:7>"

## If your line supports Caller-ID, you may want to uncomment this...
# ModemResetCmds:	AT+VCID=1
# CallIDPattern:	"NMBR="
# CallIDPattern:	"NAME="

# Or with the MT5634ZBA-DID you'll probably need something like...
# ModemReadyCmds:	AT*DS1*DD0*DF1*DN4	# enable DTMF-DID, wink-start, 4 digits
# CallIDPattern:	"DTMF"		# format of AT*DF1
# CallIDAnswerLength:	4		# four DTMF-DID digits then ATA

Oct 19 12:17:23.24: [ 4517]: SESSION BEGIN 000002951 390596322729
Oct 19 12:17:23.24: [ 4517]: HylaFAX (tm) Version 4.2.3
Oct 19 12:17:23.24: [ 4517]: <-- [4:ATA\r]
Oct 19 12:17:34.18: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:34.18: [ 4517]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS2'
Oct 19 12:17:34.18: [ 4517]: RECV FAX: begin
Oct 19 12:17:34.18: [ 4517]: <-- data [32]
Oct 19 12:17:34.18: [ 4517]: <-- data [2]
Oct 19 12:17:34.21: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:34.21: [ 4517]: <-- data [23]
Oct 19 12:17:34.21: [ 4517]: <-- data [2]
Oct 19 12:17:34.23: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:34.23: [ 4517]: <-- data [13]
Oct 19 12:17:34.23: [ 4517]: <-- data [2]
Oct 19 12:17:36.51: [ 4517]: --> [2:OK]
Oct 19 12:17:36.51: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:17:36.55: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:38.63: [ 4517]: --> [2:OK]
Oct 19 12:17:38.63: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:17:38.65: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:39.38: [ 4517]: --> [2:OK]
Oct 19 12:17:39.38: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:17:39.40: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:39.76: [ 4517]: --> [2:OK]
Oct 19 12:17:39.76: [ 4517]: DELAY 1500 ms
Oct 19 12:17:41.26: [ 4517]: <-- [9:AT+FTH=3\r]
Oct 19 12:17:42.23: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:42.23: [ 4517]: <-- data [32]
Oct 19 12:17:42.23: [ 4517]: <-- data [2]
Oct 19 12:17:42.26: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:42.26: [ 4517]: <-- data [23]
Oct 19 12:17:42.26: [ 4517]: <-- data [2]
Oct 19 12:17:42.28: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:42.28: [ 4517]: <-- data [13]
Oct 19 12:17:42.28: [ 4517]: <-- data [2]
Oct 19 12:17:44.55: [ 4517]: --> [2:OK]
Oct 19 12:17:44.55: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:17:50.26: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:52.47: [ 4517]: --> [2:OK]
Oct 19 12:17:52.47: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:17:52.48: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:53.21: [ 4517]: --> [2:OK]
Oct 19 12:17:53.21: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:17:53.23: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:53.58: [ 4517]: --> [2:OK]
Oct 19 12:17:53.58: [ 4517]: DELAY 1500 ms
Oct 19 12:17:55.08: [ 4517]: <-- [9:AT+FTH=3\r]
Oct 19 12:17:56.05: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:56.05: [ 4517]: <-- data [32]
Oct 19 12:17:56.05: [ 4517]: <-- data [2]
Oct 19 12:17:56.08: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:56.08: [ 4517]: <-- data [23]
Oct 19 12:17:56.08: [ 4517]: <-- data [2]
Oct 19 12:17:56.10: [ 4517]: --> [7:CONNECT]
Oct 19 12:17:56.10: [ 4517]: <-- data [13]
Oct 19 12:17:56.10: [ 4517]: <-- data [2]
Oct 19 12:17:58.38: [ 4517]: --> [2:OK]
Oct 19 12:17:58.38: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:18:00.77: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:02.98: [ 4517]: --> [2:OK]
Oct 19 12:18:02.98: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:18:03.00: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:03.72: [ 4517]: --> [2:OK]
Oct 19 12:18:03.72: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:18:03.74: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:04.10: [ 4517]: --> [2:OK]
Oct 19 12:18:04.10: [ 4517]: DELAY 1500 ms
Oct 19 12:18:05.60: [ 4517]: <-- [9:AT+FTH=3\r]
Oct 19 12:18:06.57: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:06.57: [ 4517]: <-- data [32]
Oct 19 12:18:06.57: [ 4517]: <-- data [2]
Oct 19 12:18:06.60: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:06.60: [ 4517]: <-- data [23]
Oct 19 12:18:06.60: [ 4517]: <-- data [2]
Oct 19 12:18:06.62: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:06.62: [ 4517]: <-- data [13]
Oct 19 12:18:06.62: [ 4517]: <-- data [2]
Oct 19 12:18:08.90: [ 4517]: --> [2:OK]
Oct 19 12:18:08.90: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:18:09.27: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:10.98: [ 4517]: --> [2:OK]
Oct 19 12:18:10.98: [ 4517]: REMOTE TSI "059*******"
Oct 19 12:18:10.98: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:18:11.00: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:11.25: [ 4517]: --> [2:OK]
Oct 19 12:18:11.25: [ 4517]: REMOTE wants 9600 bit/s
Oct 19 12:18:11.25: [ 4517]: REMOTE wants A4 page width (215 mm)
Oct 19 12:18:11.25: [ 4517]: REMOTE wants unlimited page length
Oct 19 12:18:11.25: [ 4517]: REMOTE wants 3.85 line/mm
Oct 19 12:18:11.25: [ 4517]: REMOTE wants 2-D MMR
Oct 19 12:18:11.25: [ 4517]: REMOTE wants T.30 Annex A, 256-byte ECM
Oct 19 12:18:11.25: [ 4517]: RECV training at v.29 9600 bit/s
Oct 19 12:18:11.25: [ 4517]: <-- [10:AT+FRM=96\r]
Oct 19 12:18:11.60: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:13.13: [ 4517]: RECV: TCF 1824 bytes, 1% non-zero, 1796 zero-run
Oct 19 12:18:13.13: [ 4517]: --> [10:NO CARRIER]
Oct 19 12:18:13.13: [ 4517]: <-- [9:AT+FRS=7\r]
Oct 19 12:18:14.67: [ 4517]: --> [2:OK]
Oct 19 12:18:14.67: [ 4517]: TRAINING succeeded
Oct 19 12:18:14.67: [ 4517]: <-- [9:AT+FTH=3\r]
Oct 19 12:18:15.63: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:15.63: [ 4517]: <-- data [3]
Oct 19 12:18:15.63: [ 4517]: <-- data [2]
Oct 19 12:18:16.02: [ 4517]: --> [2:OK]
Oct 19 12:18:16.02: [ 4517]: <-- [10:AT+FRM=96\r]
Oct 19 12:18:23.03: [ 4517]: <-- data [1]
Oct 19 12:18:23.04: [ 4517]: --> [2:]
Oct 19 12:18:23.04: [ 4517]: --> [2:OK]
Oct 19 12:18:23.04: [ 4517]: <-- [9:AT+FRH=3\r]
Oct 19 12:18:23.24: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:28.24: [ 4517]: <-- data [1]
Oct 19 12:18:28.25: [ 4517]: --> [2:]
Oct 19 12:18:28.25: [ 4517]: --> [2:OK]
Oct 19 12:18:28.25: [ 4517]: <-- data [1]
Oct 19 12:18:28.45: [ 4517]: MODEM <Timeout>
Oct 19 12:18:28.45: [ 4517]: Failed to properly detect high-speed data carrier.
Oct 19 12:18:28.45: [ 4517]: RECV FAX (000002951): recvq/fax000001608.tif from 0596220091, route to <unspecified>, 0 pages in 0:54
Oct 19 12:18:28.45: [ 4517]: RECV FAX: Failed to properly detect high-speed data carrier.
Oct 19 12:18:28.45: [ 4517]: <-- [9:AT+FTH=3\r]
Oct 19 12:18:29.42: [ 4517]: --> [7:CONNECT]
Oct 19 12:18:29.42: [ 4517]: <-- data [3]
Oct 19 12:18:29.42: [ 4517]: <-- data [2]
Oct 19 12:18:29.81: [ 4517]: --> [2:OK]
Oct 19 12:18:29.81: [ 4517]: RECV FAX (000002951): session with 0596220091 terminated abnormally: Failed to properly detect high-speed data carrier.
Oct 19 12:18:29.81: [ 4517]: RECV FAX: bin/faxrcvd "recvq/fax000001608.tif" "ttyS2" "000002951" "Failed to properly detect high-speed data carrier."
Oct 19 12:18:29.81: [ 4517]: RECV FAX: end
Oct 19 12:18:29.81: [ 4517]: SESSION END