Re: [hylafax-users] receive fax problems - modem does not pickup

["Andrew Rinaldi" <andrew.rinaldi@xxxxxxxxxxxx>]

Hi Stephen,

 

With Minicom open call the modem and when you hear the ‘ring’ on the phone type ATA <cr> to manually answer the call.  Does it pick up the call ?

 

If ATA does not pick up the call then try putting a analog phone on the same line as the modem..... can you hear the phone ring when you call ?  If not, are you sure the number is correct ?

 

If ATA does pick up the call then read the USR manual to see if it’s possible to disable ‘ring’.  Here’s a link which might help;

 

http://www.usr.com/support/3453/3453-command-ref/chap%208-controlling%20EIA-232.htm

 

Which country are you located in ?  Is this modem model approved for your country ?  Do you have lots of other devices on the line ?

 

Regards

 

ANDREW RINALDI

Mainpine Developer Support

USA +1 503 822 9944 | UK +44 8458 909438  

andrew.rinaldi@xxxxxxxxxxxx | www.mainpine.com

 

From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Stephen Durham
Sent: 28 September 2007 18:05
To: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] receive fax problems - modem does not pickup

 

When I pull up minicom set for ttyS2 the modem is initialized and I can dial out. I do not see "ring" anywhere on the screen.

Minicom output:

Welcome to minicom 2.1

OPTIONS: History Buffer, F-key Macros, Search History Buffer, I18n
Compiled on Jul 26 2006, 06:38:12.

Press CTRL-A Z for help on special keys

AT S7=45 S0=0 L1 V1 X4 &c1 E1 Q0
OK

Thanks,
Stephen

On 9/28/07, Andrew Rinaldi <andrew.rinaldi@xxxxxxxxxxxx> wrote:

Hi Stephen,

 

What happens if you use Minicom ?  Do you see 'ring' displayed ?

 

Regards

 

ANDREW RINALDI

Mainpine Developer Support

USA +1 503 822 9944 | UK +44 8458 909438  

andrew.rinaldi@xxxxxxxxxxxx  | www.mainpine.com

 

From: hylafax-users-bounce@xxxxxxxxxxx [mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Stephen Durham
Sent: 28 September 2007 17:40
To: hylafax-users@xxxxxxxxxxx
Subject: [hylafax-users] receive fax problems - modem does not pickup

 

Hello Everyone,

I am working on a two modem setup that sends and receives faxes. I can send faxes without any issues, but I have not been able to configure the receive to work correctly.
When I fax to the number the modem does not pickup, I have tried calling the line as well and it just rings.

I am running RHEL 5 x86_64 and I installed the binary rpm from the hylafax website.

Initially I was having issues with the modem waiting to come ready or free, but I was able to reset it and it seems to be fine.

Any help would be greatly appreciated.

Thank you,
Stephen

Inittab line:
# Faxgetty for hylafax
fax:234:respawn:/usr/local/sbin/faxgetty ttyS2

Here is the config file for ttyS2 (both modems are USR 5610C modems)

# Configuration for using the Class 1 command interface with
# a USR Courier or Sportster modem and XON/XOFF flow control.
#
#
CountryCode:            1
AreaCode:               830
FAXNumber:              +1.830.757.6780
LongDistancePrefix:     1
InternationalPrefix:    011
DialStringRules:        etc/dialrules
ServerTracing:          1
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0600
RingsBeforeAnswer:      1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        "Eaglepass Sales"
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           150
#
#
# Modem-related stuff: should reflect modem command interface
# and hardware connection/cabling (e.g. flow control).
#
ModemType:              Class1          # use class 1 interface
ModemRate:              19200           # rate for DCE-DTE communication
ModemFlowControl:       xonxoff         # software flow control
#
ModemSetupDTRCmd:       ATS13=1&D2      # setup so DTR drop resets modem
ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier (or not)
ModemNoFlowCmd:         AT&H0&I0&R1     # setup modem for no flow control
ModemHardFlowCmd:       AT&H1&I0&R2     # setup modem for hardware flow control
ModemSoftFlowCmd:       AT&H2&I2&R1     # setup modem for software flow control
ModemResultCodesCmd:    ATQ0X4          # enable result codes
#
ModemMfrQueryCmd:       !USR
ModemModelQueryCmd:     ATI3
ModemRevQueryCmd:       ATI7            # XXX returns a multi-line result
#
# When AT+FCLASS=1 is issued the modem automatically switches
# to software flow control; these parameters let the fax software
# reset flow control as needed after entering Class 1.
#
Class1NFLOCmd:          AT&H0&I0&R1     # setup modem for no flow control
Class1HFLOCmd:          AT&H1&I0&R2     # setup modem for hardware flow control
Class1SFLOCmd:          ""              # modem does this automatically
#
# This should resolve "DIS/DTC received 3 times" errors:
#
Class1ResponseWaitCmd:  AT+FRS=1        # wait after sending TCF for response
#
# The remainder of this configuration is included so that the
# modem "idles" in Class 0 while not sending or receiving facsimile.
#
ModemSetupAACmd:        AT+FCLASS=0     # leave modem idling in class 0
ModemAnswerCmd:         AT+FCLASS=1A    # answer in Class 1
#
# When using AT+FRS=n we see USR modems reset themselves in the middle of sessions
# this is not good.  So, we seem to work-around that problem by not using the
# command.  Unfortunately, this isn't an ideal thing.
#
Class1SwitchingCmd:     "<delay\0727>"