[hylafax-users] Digi AccelePort RAS 4 "COMREC invalid response received"

["Taras W. Rudko" <trudko@xxxxxxxxxxxxxxxxxxxxxx>]

Hello,
 
I have a Hylafax server running and everything has been working well,
with the exception of about 5% of the faxes that are comming into the
server are corrupted or incomplete.
 
System info is as follows:
OS:           SLES10
Hylafax:      hylafax-4.3.2-3suse100
Card:         Digi AccelePort RAS 4
Firmware:     80006691_m2
 
Config file for the port:
 
CountryCode:  1
AreaCode:  ###
FAXNumber:  +1.###.###.####
LongDistancePrefix: 1
InternationalPrefix: 011
DialStringRules: etc/dialrules
ServerTracing:  1
SessionTracing:  11
RecvFileMode:  0777
LogFileMode:  0644
DeviceMode:  0666
RingsBeforeAnswer: 1
SpeakerVolume:  off
GettyArgs:  "-h %l dx_%s"
LocalIdentifier: "Company, LLC"
TagLineFont:  etc/lutRS18.pcf
TagLineFormat:  "From %%l|%c|Page %%P of %%T"
MaxRecvPages:  25
#
 
ModemType:  Class2.0 # use this to supply a hint
ModemRate:  19200
ModemFlowControl: rtscts
ModemNoFlowCmd:  AT&K0
ModemSoftFlowCmd: AT&K4
ModemHardFlowCmd: AT&K3
 
Class2APCmd:  AT+FAP=1,1,1
Class2CQCmd:  AT+FCQ=2,2
Class2DCCQueryCmd: "!(0-1),(0-5),(0-2),(0-2),(0-1),(0-1),0,(0-7)"
 
# versions that respond to AT+FFC=? with non-zero data support RTFCC
# Class2RTFCC:  yes
 
# If your line supports Caller-ID, you may want to uncomment this...
# ModemResetCmds: "AT#CID=1"
# CallIDPattern: "NMBR="
# CallIDPattern: "NAME="
 
# unfortunately, HylaFAX can't currently receive in MMR
ModemAnswerCmd:  AT+FCC=,,,,1;A

 
A sample output of the error that occuers follows:
 
Sender: 
Pages: 
Quality: 
Size: 
Received: 
Time To Receive: 
Signal Rate: 
Data Format: 
Error Correct: 
CallID1: 
CallID2: 
Received On: ttyG001
CommID: 000005308 (ftp://fax01:4559/log/c000005308) 
Errors were received:
Sep 27 11:06:59.72: [ 4110]: SESSION BEGIN 000005308 18606209324 Sep 27
11:06:59.72: [ 4110]: HylaFAX (tm) Version 4.3.2 Sep 27 11:06:59.72: [
4110]: <-- [15:AT+FCC=,,,,1;A\r] Sep 27 11:07:06.23: [ 4110]: -->
[4:+FCO] Sep 27 11:07:06.23: [ 4110]: ANSWER: FAX CONNECTION DEVICE
'/dev/ttyG001'
Sep 27 11:07:06.23: [ 4110]: RECV FAX: begin
Sep 27 11:07:08.10: [ 4110]: --> [27:+FTI:" ##########"]
Sep 27 11:07:08.10: [ 4110]: REMOTE TSI "##########"
Sep 27 11:07:08.10: [ 4110]: --> [20:+FCS:0,5,0,2,1,1,0,0] Sep 27
11:07:08.10: [ 4110]: REMOTE wants 14400 bit/s Sep 27 11:07:08.10: [
4110]: REMOTE wants A4 page width (215 mm) Sep 27 11:07:08.10: [ 4110]:
REMOTE wants unlimited page length Sep 27 11:07:08.11: [ 4110]: REMOTE
wants 3.85 line/mm Sep 27 11:07:08.11: [ 4110]: REMOTE wants 2-D MR Sep
27 11:07:08.11: [ 4110]: REMOTE wants T.30 Annex A, 256-byte ECM Sep 27
11:07:08.12: [ 4110]: --> [2:OK] Sep 27 11:07:08.12: [ 4110]: <--
[7:AT+FDR\r] Sep 27 11:07:20.61: [ 4110]: --> [20:+FCS:0,5,0,2,1,1,0,0]
Sep 27 11:07:20.61: [ 4110]: REMOTE wants 14400 bit/s Sep 27
11:07:20.61: [ 4110]: REMOTE wants A4 page width (215 mm) Sep 27
11:07:20.61: [ 4110]: REMOTE wants unlimited page length Sep 27
11:07:20.61: [ 4110]: REMOTE wants 3.85 line/mm Sep 27 11:07:20.61: [
4110]: REMOTE wants 2-D MR Sep 27 11:07:20.61: [ 4110]: REMOTE wants
T.30 Annex A, 256-byte ECM Sep 27 11:07:20.61: [ 4110]: --> [7:CONNECT]
Sep 27 11:07:20.61: [ 4110]: RECV: begin page Sep 27 11:07:20.61: [
4110]: RECV: send trigger 022 Sep 27 11:07:20.61: [ 4110]: <-- data [1]
Sep 27 11:07:20.61: [ 4110]: Copy quality checking performed by modem
Sep 27 11:08:06.14: [ 4110]: RECV: 1804 bytes of data, 65 total lines
Sep 27 11:08:06.42: [ 4110]: --> [7:+FHS:A2] Sep 27 11:08:06.42: [
4110]: REMOTE HANGUP: COMREC invalid response received (code A2) Sep 27
11:08:06.42: [ 4110]: --> [2:OK] Sep 27 11:08:06.42: [ 4110]: RECV
keeping unconfirmed page Sep 27 11:08:06.42: [ 4110]: RECV FAX
(000005308): from 8602825835, page 1 in 1:00, INF, 3.85 line/mm, 2-D MR,
14400 bit/s Sep 27 11:08:06.42: [ 4110]: RECV FAX (000005308):
recvq/fax000001239.tif from 8602825835, route to <unspecified>, 1 pages
in 1:00 Sep 27 11:08:06.42: [ 4110]: RECV FAX: COMREC invalid response
received Sep 27 11:08:06.42: [ 4110]: RECV FAX (000005308): session with
########## terminated abnormally: COMREC invalid response received Sep
27 11:08:06.42: [ 4110]: RECV FAX: bin/faxrcvd "recvq/fax000001239.tif"
"ttyG001" "000005308" "COMREC invalid response received"
Sep 27 11:08:06.42: [ 4110]: RECV FAX: end Sep 27 11:08:06.42: [ 4110]:
SESSION END

 

Any help would be greatly appreciated.


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