[hylafax-users] Trouble receiving faxes from a Brother MFC-440CN

[Davie Lynn <davielynn@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>]

I'm currently using Hylafax version 4.3.4

One of my coworkers is frustrated with me because her faxes almost never 
completely transmit.  She is using a Brother MFC-440CN.  I told her to 
use the lowest possible tranmission speed setting in hopes this would 
alleviate the problem and it apparently has not helped.  She says that 
we are the only one who cannot receive her faxes and would very much 
like to blame Hylafax.  Ironically, she is the only one we cannot 
receive faxes from.  Below is a posting of the error log for one 
transmission:

recvq/fax000003203.tif 
         Sender: 9195809200
          Pages: 6
        Quality: Normal
           Size: North American Letter
       Received: 2007:08:28 19:59:17
Time To Receive: 2:19
    Signal Rate: 9600 bit/s
    Data Format: 2-D MR
  Error Correct: No
        CallID1: 
        CallID2: 
    Received On: ttyS4
         CommID: 000007146 


Session log:
Aug 28 19:59:03.01: [ 3467]: SESSION BEGIN 000007146 19195809200
Aug 28 19:59:03.01: [ 3467]: HylaFAX (tm) Version 4.4.1
Aug 28 19:59:09.22: [ 3467]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS4'
Aug 28 19:59:37.59: [ 3467]: RECV FAX (000007146): from 9195809200, page 1 in 0:26, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Aug 28 19:59:49.90: [ 3467]: RECV FAX (000007146): from 9195809200, page 2 in 0:12, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Aug 28 20:00:08.41: [ 3467]: RECV FAX (000007146): from 9195809200, page 3 in 0:19, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Aug 28 20:00:38.04: [ 3467]: RECV FAX (000007146): from 9195809200, page 4 in 0:29, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Aug 28 20:01:07.19: [ 3467]: RECV FAX (000007146): from 9195809200, page 5 in 0:29, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Aug 28 20:01:39.04: [ 3467]: RECV FAX (000007146): recvq/fax000003203.tif from 9195809200, route to <unspecified>, 6 pages in 2:30
Aug 28 20:01:39.04: [ 3467]: RECV FAX (000007146): from 9195809200, page 6 in 0:24, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Aug 28 20:01:40.43: [ 3467]: RECV FAX (000007146): session with 9195809200 terminated abnormally: T.30 T2 timeout, expected page not received
Aug 28 20:01:40.43: [ 3467]: RECV FAX: bin/faxrcvd "recvq/fax000003203.tif" "ttyS4" "000007146" "T.30 T2 timeout, expected page not received"
Aug 28 20:01:40.43: [ 3467]: SESSION END


--

Davie Lynn
IT Administrator
East Carolina Case Management, Inc.
1505 E. Ash St.
Goldsboro, NC 27530
Ph: (919) 580-9500 x 4701
Fx: (919) 580-9200


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