Re: [hylafax-users] Dropping Faxes -- With Logs

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Todd Patton wrote:

> I test faxed it from an HP Laserjet 3200SE and started getting this
> error with the fax failing.
>
> RECV FAX: RSPREC error/got DCN
>
>
> > From the sending unit, I received a Comm Error 344
>
> Not sure what that means but I did notice that the top of the log file
> starts with 
> Session Begin 0000000# #
> HylaFax Version 4.3.0
>
> Did I not overwrite something? Should I recompile and reinstall again?

Correct.  If you think that you're running 5.0.4 and you see 4.3.0 in 
the session logs then you still have 4.3.0 leftovers on the system 
somewhere.

RSPREC error/got DCN generally means (I'd have to see the session log to 
be completely accurate here) that we sent RTN and that the sender then 
sent DCN and hung up.  It's rather normal matter for the most part.  But 
your 5.0.4/4.3.0 thing does need to be cleaned up.

Lee.

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