[hylafax-users] problem receiving from particular site

To: Hylafax Mailing list <hylafax-users@xxxxxxxxxxx>
Subject: [hylafax-users] problem receiving from particular site
From: John Williamson <roseneath@xxxxxxxxxxxx>
Date: Sun, 25 Jun 2006 20:23:16 +0100

I have been using hylafax for some time now, with a noname modem but it
uses a Rockwell Chipset and all works well except for a few sites where
I get a T30,T1 timeout consistently. One of these uses a Muratec S68P
fax machine. So I decided to change this for a zoom 2945L ext modem but
didn't have a cable for this but used the one from the other modem.
Everything seems to work except that reception fails from everywhere
instead of one location.

I enclose a sample log

Jun 21 12:41:13.76: [12281]: SESSION BEGIN 000002160 441623440080
Jun 21 12:41:13.76: [12281]: HylaFAX (tm) Version 4.2.1
Jun 21 12:41:13.76: [12281]: <-- [4:ATA\r]
Jun 21 12:41:20.12: [12281]: --> [7:CONNECT]
Jun 21 12:41:20.12: [12281]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Jun 21 12:41:20.12: [12281]: RECV FAX: begin
Jun 21 12:41:20.12: [12281]: <-- data [32]
Jun 21 12:41:20.12: [12281]: <-- data [2]
Jun 21 12:41:20.15: [12281]: --> [7:CONNECT]
Jun 21 12:41:20.15: [12281]: <-- data [23]
Jun 21 12:41:20.15: [12281]: <-- data [2]
Jun 21 12:41:20.18: [12281]: --> [7:CONNECT]
Jun 21 12:41:20.18: [12281]: <-- data [10]
Jun 21 12:41:20.18: [12281]: <-- data [2]
Jun 21 12:41:22.31: [12281]: --> [2:OK]
Jun 21 12:41:22.31: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:41:25.41: [12281]: --> [0:]
Jun 21 12:41:25.41: [12281]: MODEM <Empty line>
Jun 21 12:41:25.41: [12281]: <-- data [1]
Jun 21 12:41:25.42: [12281]: --> [2:]
Jun 21 12:41:25.42: [12281]: --> [2:OK]
Jun 21 12:41:25.42: [12281]: DELAY 1500 ms
Jun 21 12:41:26.92: [12281]: <-- [9:AT+FTH=3\r]
Jun 21 12:41:27.79: [12281]: --> [7:CONNECT]
Jun 21 12:41:27.79: [12281]: <-- data [32]
Jun 21 12:41:27.79: [12281]: <-- data [2]
Jun 21 12:41:27.82: [12281]: --> [7:CONNECT]
Jun 21 12:41:27.82: [12281]: <-- data [23]
Jun 21 12:41:27.82: [12281]: <-- data [2]
Jun 21 12:41:27.85: [12281]: --> [7:CONNECT]
Jun 21 12:41:27.85: [12281]: <-- data [10]
Jun 21 12:41:27.85: [12281]: <-- data [2]
Jun 21 12:41:29.97: [12281]: --> [2:OK]
Jun 21 12:41:29.97: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:41:33.07: [12281]: --> [0:]
Jun 21 12:41:33.07: [12281]: MODEM <Empty line>
Jun 21 12:41:33.07: [12281]: <-- data [1]
Jun 21 12:41:33.08: [12281]: --> [2:]
Jun 21 12:41:33.08: [12281]: --> [2:OK]
Jun 21 12:41:33.08: [12281]: DELAY 1500 ms
Jun 21 12:41:34.58: [12281]: <-- [9:AT+FTH=3\r]
Jun 21 12:41:35.45: [12281]: --> [7:CONNECT]
Jun 21 12:41:35.45: [12281]: <-- data [32]
Jun 21 12:41:35.45: [12281]: <-- data [2]
Jun 21 12:41:35.48: [12281]: --> [7:CONNECT]
Jun 21 12:41:35.48: [12281]: <-- data [23]
Jun 21 12:41:35.48: [12281]: <-- data [2]
Jun 21 12:41:35.51: [12281]: --> [7:CONNECT]
Jun 21 12:41:35.51: [12281]: <-- data [10]
Jun 21 12:41:35.51: [12281]: <-- data [2]
Jun 21 12:41:37.63: [12281]: --> [2:OK]
Jun 21 12:41:37.63: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:41:40.73: [12281]: --> [0:]
Jun 21 12:41:40.73: [12281]: MODEM <Empty line>
Jun 21 12:41:40.73: [12281]: <-- data [1]
Jun 21 12:41:40.74: [12281]: --> [2:]
Jun 21 12:41:40.74: [12281]: --> [2:OK]
Jun 21 12:41:40.74: [12281]: DELAY 1500 ms
Jun 21 12:41:42.24: [12281]: <-- [9:AT+FTH=3\r]
Jun 21 12:41:43.11: [12281]: --> [7:CONNECT]
Jun 21 12:41:43.11: [12281]: <-- data [32]
Jun 21 12:41:43.11: [12281]: <-- data [2]
Jun 21 12:41:43.14: [12281]: --> [7:CONNECT]
Jun 21 12:41:43.14: [12281]: <-- data [23]
Jun 21 12:41:43.14: [12281]: <-- data [2]
Jun 21 12:41:43.17: [12281]: --> [7:CONNECT]
Jun 21 12:41:43.17: [12281]: <-- data [10]
Jun 21 12:41:43.17: [12281]: <-- data [2]
Jun 21 12:41:45.29: [12281]: --> [2:OK]
Jun 21 12:41:45.29: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:41:48.39: [12281]: --> [0:]
Jun 21 12:41:48.39: [12281]: MODEM <Empty line>
Jun 21 12:41:48.39: [12281]: <-- data [1]
Jun 21 12:41:48.40: [12281]: --> [2:]
Jun 21 12:41:48.40: [12281]: --> [2:OK]
Jun 21 12:41:48.40: [12281]: DELAY 1500 ms
Jun 21 12:41:49.90: [12281]: <-- [9:AT+FTH=3\r]
Jun 21 12:41:50.77: [12281]: --> [7:CONNECT]
Jun 21 12:41:50.77: [12281]: <-- data [32]
Jun 21 12:41:50.77: [12281]: <-- data [2]
Jun 21 12:41:50.80: [12281]: --> [7:CONNECT]
Jun 21 12:41:50.80: [12281]: <-- data [23]
Jun 21 12:41:50.80: [12281]: <-- data [2]
Jun 21 12:41:50.83: [12281]: --> [7:CONNECT]
Jun 21 12:41:50.83: [12281]: <-- data [10]
Jun 21 12:41:50.83: [12281]: <-- data [2]
Jun 21 12:41:52.95: [12281]: --> [2:OK]
Jun 21 12:41:52.95: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:41:56.05: [12281]: --> [0:]
Jun 21 12:41:56.05: [12281]: MODEM <Empty line>
Jun 21 12:41:56.05: [12281]: <-- data [1]
Jun 21 12:41:56.06: [12281]: --> [2:]
Jun 21 12:41:56.06: [12281]: --> [2:OK]
Jun 21 12:41:56.06: [12281]: DELAY 1500 ms
Jun 21 12:41:57.56: [12281]: <-- [9:AT+FTH=3\r]
Jun 21 12:41:58.43: [12281]: --> [7:CONNECT]
Jun 21 12:41:58.43: [12281]: <-- data [32]
Jun 21 12:41:58.43: [12281]: <-- data [2]
Jun 21 12:41:58.46: [12281]: --> [7:CONNECT]
Jun 21 12:41:58.46: [12281]: <-- data [23]
Jun 21 12:41:58.46: [12281]: <-- data [2]
Jun 21 12:41:58.49: [12281]: --> [7:CONNECT]
Jun 21 12:41:58.49: [12281]: <-- data [10]
Jun 21 12:41:58.49: [12281]: <-- data [2]
Jun 21 12:42:00.61: [12281]: --> [2:OK]
Jun 21 12:42:00.61: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:42:03.71: [12281]: --> [0:]
Jun 21 12:42:03.71: [12281]: MODEM <Empty line>
Jun 21 12:42:03.71: [12281]: <-- data [1]
Jun 21 12:42:03.72: [12281]: --> [2:]
Jun 21 12:42:03.72: [12281]: --> [2:OK]
Jun 21 12:42:03.72: [12281]: DELAY 1500 ms
Jun 21 12:42:05.22: [12281]: <-- [9:AT+FTH=3\r]
Jun 21 12:42:06.09: [12281]: --> [7:CONNECT]
Jun 21 12:42:06.09: [12281]: <-- data [32]
Jun 21 12:42:06.09: [12281]: <-- data [2]
Jun 21 12:42:06.12: [12281]: --> [7:CONNECT]
Jun 21 12:42:06.12: [12281]: <-- data [23]
Jun 21 12:42:06.12: [12281]: <-- data [2]
Jun 21 12:42:06.15: [12281]: --> [7:CONNECT]
Jun 21 12:42:06.15: [12281]: <-- data [10]
Jun 21 12:42:06.15: [12281]: <-- data [2]
Jun 21 12:42:08.27: [12281]: --> [2:OK]
Jun 21 12:42:08.27: [12281]: <-- [9:AT+FRH=3\r]
Jun 21 12:42:11.37: [12281]: --> [0:]
Jun 21 12:42:11.37: [12281]: MODEM <Empty line>
Jun 21 12:42:11.37: [12281]: <-- data [1]
Jun 21 12:42:11.38: [12281]: --> [2:]
Jun 21 12:42:11.38: [12281]: --> [2:OK]
Jun 21 12:42:11.38: [12281]: RECV FAX: No answer (T.30 T1 timeout)
Jun 21 12:42:11.38: [12281]: RECV FAX: end
Jun 21 12:42:11.38: [12281]: SESSION END

Modem is configured as a standard Class 1. I* was surprised as a thought an external zoom modem would have been a safe bet.

Thanks for your assistance

John Williamson

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