Re: [hylafax-users] Determining dialed number without DNIS

["Alex Koh" <alex.koh@xxxxxxxxxxxxxx>]

If you switch programmer can send DTMF tones (of the DNIS) after you
answer the call (much like a voice mailbox). Then you should be able to
capture and route based on these DTMF.

Otherwise, I do not think you can route.

Alex


-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Stephen Carville
Sent: Wednesday, April 05, 2006 10:45 AM
To: HylaFAX
Subject: [hylafax-users] Determining dialed number without DNIS

My hylafax server is in crisis :-)

I have three incoming fax lines, each if which is for a different 
department.  Right now I distribute the faxes via email based on the 
incoming tty.  However, two of the lines are getting so heavily loaded 
that the GOS has become unacceptable.  Last week, one line carried over 
100 CCS over a ten hour day causing customers to complain about busy 
signals when trying to fax.  Adding more than one lines is not a good 
option right now and I calculated that by putting all three lines in a 
hunt group I could just get my GOS back to P.01.  Adding a fourth line 
to the hunt group puts me comfortably in P.01 territory.

The catch is I still need to distribute the faxes based on the incoming 
number.  I already checked with the switch programmer and he tells me he

cannot forward DNIS information on the analog lines.  I've read thru the

FAQ's, the archives and the FM but I cannot find a solution to this one.

  Any one have any ideas how I can tell what number the incoming fax is
for?

Hylafax version 4.2.2beta5
Multitech ISI5634PCI/8

-- 
Stephen Carville <stephen@xxxxxxxxxxxxxx>
Unix and Network Admin
Nationwide Totalflood
6033 W. Century Blvd
Los Angeles, CA 90045
310-342-3602

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