[hylafax-users] receiving problem

[Matthias Reich <rei@xxxxxxxx>]

Hi List,

I have a strange problem with receiving a fax from a destination.
the communication is fine, according to the log, but the received fax
(tif-file) is only 500 bytes.
I tried two different modems on different servers with different 
hylfax-versions.

I have no idea what to do, to make the receiving from that destination work.
As far as I understand the logs hylafax is receiving data for about 20 
seconds, after that hylafax sends a RTN, but why is hylafax then telling me
normal and proper end of connection when it received obviously nothing.

Here is the log with hylafax Version 4.2.3 and a devolo Microlink Fun II Class 
1 modem

Dez 19 14:11:44.26: [25895]: SESSION BEGIN 000022586 497117880549
Dez 19 14:11:44.26: [25895]: HylaFAX (tm) Version 4.2.3
Dez 19 14:11:44.26: [25895]: <-- [4:ATA\r]
Dez 19 14:11:50.27: [25895]: --> [74:+FHT: FF 03 40 20 20 54 52 41 47 54 54 55 
54 53 20 47 45 20 53 4F 47 41 48]
Dez 19 14:11:50.28: [25895]: --> [26:+FHT: FF 13 80 00 6E FA 00]
Dez 19 14:11:53.03: [25895]: --> [5:+FCON]
Dez 19 14:11:53.03: [25895]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyUSB4'
Dez 19 14:11:53.04: [25895]: RECV FAX: begin
Dez 19 14:11:54.34: [25895]: --> [74:+FHR: FF 03 43 36 35 36 30 38 39 32 34 31 
37 30 20 20 20 20 20 20 20 20 20]
Dez 19 14:11:54.60: [25895]: --> [23:+FHR: FF 13 83 00 62 7A]
Dez 19 14:11:57.80: [25895]: --> [5:+FCFR]
Dez 19 14:11:57.92: [25895]: --> [28:+FTSI:"         07142980656"]
Dez 19 14:11:57.92: [25895]: REMOTE TSI "07142980656"
Dez 19 14:11:57.95: [25895]: --> [21:+FDCS:1,5,2,2,0,0,0,0]
Dez 19 14:11:57.95: [25895]: REMOTE wants 14400 bit/s
Dez 19 14:11:57.95: [25895]: REMOTE wants A3 page width (303 mm)
Dez 19 14:11:57.95: [25895]: REMOTE wants unlimited page length
Dez 19 14:11:57.95: [25895]: REMOTE wants 7.7 line/mm
Dez 19 14:11:57.95: [25895]: REMOTE wants 1-D MH
Dez 19 14:11:57.96: [25895]: --> [2:OK]
Dez 19 14:11:57.96: [25895]: <-- [7:AT+FDR\r]
Dez 19 14:11:58.01: [25895]: --> [14:+FHT: FF 13 84]
Dez 19 14:11:59.81: [25895]: --> [7:CONNECT]
Dez 19 14:11:59.81: [25895]: RECV: begin page
Dez 19 14:11:59.81: [25895]: RECV: send trigger 021
Dez 19 14:11:59.81: [25895]: <-- data [1]
Dez 19 14:11:59.81: [25895]: Copy quality checking performed by host
Dez 19 14:12:15.11: [25895]: RECV: 0 total lines, 0 bad lines, 0 consecutive 
bad lines
Dez 19 14:12:15.13: [25895]: --> [19:+FPTS:2,2293,2287,0]
Dez 19 14:12:16.69: [25895]: --> [14:+FHR: FF 13 2F]
Dez 19 14:12:16.73: [25895]: --> [6:+FET:2]
Dez 19 14:12:16.73: [25895]: RECV recv EOP (no more pages or documents)
Dez 19 14:12:16.74: [25895]: --> [2:OK]
Dez 19 14:12:16.74: [25895]: RECV send RTN (retrain negative)
Dez 19 14:12:16.74: [25895]: <-- [10:AT+FPTS=2\r]
Dez 19 14:12:16.79: [25895]: --> [2:OK]
Dez 19 14:12:16.79: [25895]: <-- [7:AT+FDR\r]
Dez 19 14:12:17.03: [25895]: --> [14:+FHT: FF 13 4C]
Dez 19 14:12:19.57: [25895]: --> [14:+FHR: FF 13 FB]
Dez 19 14:12:19.59: [25895]: --> [7:+FHNG:0]
Dez 19 14:12:19.59: [25895]: REMOTE HANGUP: Normal and proper end of 
connection (code 0)
Dez 19 14:12:19.59: [25895]: RECV keeping unconfirmed page
Dez 19 14:12:19.59: [25895]: RECV FAX (000022586): from 07142980656, page 1 in 
0:22, INF, 7.7 line/mm, 1-D MH, 14400 bit/s
Dez 19 14:12:19.59: [25895]: RECV FAX: Normal and proper end of connection
Dez 19 14:12:19.59: [25895]: RECV FAX (000022586): session with 07142980656 
terminated abnormally: Normal and proper end of connection
Dez 19 14:12:19.59: [25895]: RECV FAX (000022586): recvq/fax000001631.tif from 
07142980656, route to <unspecified>, 1 pages in 0:26
Dez 19 14:12:19.59: [25895]: RECV FAX: bin/faxrcvd.hagos 
"recvq/fax000001631.tif" "ttyUSB4" "000022586" "Normal and proper end of 
connection"
Dez 19 14:12:19.59: [25895]: RECV FAX: end
Dez 19 14:12:19.59: [25895]: SESSION END


Here is the log with hylafax 4.2.1 and a elsa microlink:

Dez 19 13:49:34.49: [ 3064]: SESSION BEGIN 000377055 497117871466
Dez 19 13:49:34.49: [ 3064]: HylaFAX (tm) Version 4.2.1
Dez 19 13:49:34.49: [ 3064]: <-- [4:ATA\r]
Dez 19 13:49:40.57: [ 3064]: --> [74:+FHT: FF 03 40 20 20 54 52 41 47 54 54 55 
54 53 20 47 45 20 53 4F 47 41 48]
Dez 19 13:49:40.57: [ 3064]: --> [26:+FHT: FF 13 80 00 6E FA 00]
Dez 19 13:49:43.10: [ 3064]: --> [5:+FCON]
Dez 19 13:49:43.10: [ 3064]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyUSB2'
Dez 19 13:49:43.10: [ 3064]: MODEM input buffering enabled
Dez 19 13:49:43.10: [ 3064]: RECV FAX: begin
Dez 19 13:49:44.40: [ 3064]: --> [74:+FHR: FF 03 43 36 35 36 30 38 39 32 34 31 
37 30 20 20 20 20 20 20 20 20 20]
Dez 19 13:49:44.65: [ 3064]: --> [23:+FHR: FF 13 83 00 62 7A]
Dez 19 13:49:47.85: [ 3064]: --> [5:+FCFR]
Dez 19 13:49:48.01: [ 3064]: --> [28:+FTSI:"         07142980656"]
Dez 19 13:49:48.01: [ 3064]: REMOTE TSI "07142980656"
Dez 19 13:49:48.01: [ 3064]: --> [21:+FDCS:1,5,2,2,0,0,0,0]
Dez 19 13:49:48.01: [ 3064]: REMOTE wants 14400 bit/s
Dez 19 13:49:48.01: [ 3064]: REMOTE wants A3 page width (303 mm)
Dez 19 13:49:48.01: [ 3064]: REMOTE wants unlimited page length
Dez 19 13:49:48.01: [ 3064]: REMOTE wants 7.7 line/mm
Dez 19 13:49:48.01: [ 3064]: REMOTE wants 1-D MH
Dez 19 13:49:48.01: [ 3064]: --> [2:OK]
Dez 19 13:49:48.01: [ 3064]: <-- [7:AT+FDR\r]
Dez 19 13:49:48.15: [ 3064]: --> [14:+FHT: FF 13 84]
Dez 19 13:49:49.97: [ 3064]: --> [7:CONNECT]
Dez 19 13:49:49.97: [ 3064]: RECV: begin page
Dez 19 13:49:49.97: [ 3064]: RECV: send trigger 021
Dez 19 13:49:49.97: [ 3064]: <-- data [1]
Dez 19 13:49:49.97: [ 3064]: Copy quality checking performed by modem
Dez 19 13:50:05.31: [ 3064]: RECV: 10 bytes of data, 4 total lines
Dez 19 13:50:05.31: [ 3064]: --> [19:+FPTS:2,2293,2287,0]
Dez 19 13:50:06.89: [ 3064]: --> [14:+FHR: FF 13 2F]
Dez 19 13:50:06.89: [ 3064]: --> [6:+FET:2]
Dez 19 13:50:06.89: [ 3064]: RECV recv EOP (no more pages or documents)
Dez 19 13:50:06.89: [ 3064]: --> [2:OK]
Dez 19 13:50:06.89: [ 3064]: RECV send RTN (retrain negative)
Dez 19 13:50:06.89: [ 3064]: <-- [7:AT+FDR\r]
Dez 19 13:50:07.22: [ 3064]: --> [14:+FHT: FF 13 4C]
Dez 19 13:50:09.76: [ 3064]: --> [14:+FHR: FF 13 FB]
Dez 19 13:50:09.76: [ 3064]: --> [7:+FHNG:0]
Dez 19 13:50:09.76: [ 3064]: REMOTE HANGUP: Normal and proper end of 
connection (code 0)
Dez 19 13:50:09.76: [ 3064]: RECV keeping unconfirmed page
Dez 19 13:50:09.76: [ 3064]: RECV FAX (000377055): from 07142980656, page 1 in 
0:21, INF, 7.7 line/mm, 1-D MH, 14400 bit/s
Dez 19 13:50:09.76: [ 3064]: RECV FAX (000377055): recvq/fax000078058.tif from 
07142980656, route to <unspecified>, 1 pages in 0:26
Dez 19 13:50:09.76: [ 3064]: RECV FAX: Normal and proper end of connection
Dez 19 13:50:09.76: [ 3064]: RECV FAX (000377055): session with 07142980656 
terminated abnormally: Normal and proper end of connection
Dez 19 13:50:09.76: [ 3064]: RECV FAX: bin/faxrcvd.hagos 
"recvq/fax000078058.tif" "ttyUSB2" "000377055" "Normal and proper end of 
connection" "" ""
Dez 19 13:50:09.76: [ 3064]: RECV FAX: end
Dez 19 13:50:09.76: [ 3064]: SESSION END
-- 
HAGOS eG                 phone: +49 711 7880592
Matthias Reich             fax: +49 711 7880535
Industriestr. 62           web: http://www.hagos.de
D-70565 Stuttgart         mail: rei@xxxxxxxx
Germany

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