[hylafax-users] Sleeping job on run queue

["Dan Zubey" <zubeyd@xxxxxxxxxxxxxxx>]

We've been running hylafax for several months now, running 1000-2000
faxes a day, and have had occasional problems with the faxqueuer just
stopping accepting incoming jobs. 

A run through the logs brought up these lines:

Sep 20 23:59:50 Intrafax FaxQueuer[4825]: Assertion failed "Sleeping job
on run queue", file "faxQueueApp.c++" line 2213. 
Sep 20 23:59:50 Intrafax FaxGetty[2077]: LOCKWAIT
Sep 20 23:59:59 Intrafax FaxSend[31699]: SEND FAILED: JOB 53657 DEST
+1xxxxxxxxx ERR No carrier detected
Sep 21 00:00:10 Intrafax FaxGetty[2072]: Purge stale UUCP lock
/var/lock/LCK..ttyQ01e0
Sep 21 00:00:12 Intrafax FaxGetty[2073]: Purge stale UUCP lock
/var/lock/LCK..ttyQ01e1
Sep 21 00:00:14 Intrafax FaxSend[31719]: SEND FAILED: JOB 52798 DEST
+1xxxxxxxxx ERR Unknown problem (check mode
m power)
Sep 21 00:00:15 Intrafax FaxSend[31705]: SEND FAILED: JOB 51822 DEST
+1xxxxxxxxxxx ERR No carrier detected
Sep 21 00:00:16 Intrafax FaxGetty[2074]: Purge stale UUCP lock
/var/lock/LCK..ttyQ01e2
Sep 21 00:00:16 Intrafax FaxGetty[2075]: Purge stale UUCP lock
/var/lock/LCK..ttyQ01e3
Sep 21 00:00:18 Intrafax FaxSend[31707]: SEND FAILED: JOB 52494 DEST
+1xxxxxxxxxx ERR No carrier detected
Sep 21 00:00:18 Intrafax FaxSend[31709]: SEND FAILED: JOB 52452 DEST
+1xxxxxxxxxxx ERR No carrier detected
Sep 21 00:00:20 Intrafax FaxGetty[2077]: Purge stale UUCP lock
/var/lock/LCK..ttyQ01e5

Any ideas on why we would get a sleeping job on run queue error? Doing a
/etc/rc.d/init.d/hylafax stop and start fixes the problem, but it also
dumps all the currently sending faxes.

We are using Hylafax version 4.2.1 custom compiled on SuSE 9.0.

Dan Zubey N7NMD
Network Engineer / Information Security
United Drugs Corporate Office
602.678.1179 x270
800.800.2988 
602.678.0772 Fax
 


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