Re: [hylafax-users] No response to PPS..

["James McCall" <jmccall@xxxxxxxxxxxxxxxxxxxx>]

Ok. Just wanted to thank everyone for the help so far. It's been
appreciated. I would also like to summarize my issues for the past few days
and especially with the move of the fax server to our "server farm" (One
wall in the main office area). 

The problem revolved around a physical fax machine located on the same phone
line as the fax server. Initially I just sent the fax out with the same
number I was using before without thinking, but like calling yourself on
your home phone it wasn't going to work. The confusion started however when
after the number failed to dial, the other fax located on the same line
picked up without listening for a ring. The fax tone alone was enough to get
it to answer and it started to receive the fax. However a few minutes into
the fax the loud tone that happens when you leave a phone off the hook
caused the transmission to fail. All in all at this point I felt like an
idiot. :)

So, I tried to send to another fax machine on our property that was on a
separate line. The fax connected and appeared to send, however since I still
had a fax machine on the same line as the server it tried to pick up as well
and caused the transmission to fail again by corrupting the signal. So, the
only real solution was to isolate the fax server on it's own line, to do
that I put a DSL filter on our DSL phone line and started using the voice
side of the line for faxing. Currently there are no problems sending a fax. 

Now I have to test receiving faxes and the rest of it...

-James

-----Original Message-----
From: hylafax-users-bounce@xxxxxxxxxxx
[mailto:hylafax-users-bounce@xxxxxxxxxxx] On Behalf Of Lee Howard
Sent: Thursday, September 15, 2005 5:12 PM
To: James McCall
Cc: hylafax-users@xxxxxxxxxxx
Subject: Re: [hylafax-users] No response to PPS..

James McCall wrote:

>Sep 15 15:52:22.09: [ 3824]: SEND send PPS (partial page signal) Sep 15 
>15:52:22.09: [ 3824]: SEND send MPS (more pages, same document) Sep 15 
>15:52:22.09: [ 3824]: <-- [9:AT+FRH=3\r] Sep 15 15:52:22.30: [ 3824]: 
>--> [7:CONNECT] Sep 15 15:52:23.43: [ 3824]: --> [2:OK] Sep 15 
>15:52:23.43: [ 3824]: SEND recv MCF (message confirmation)
>  
>

>Sep 15 15:52:45.97: [ 3824]: SEND send PPS (partial page signal) Sep 15 
>15:52:45.97: [ 3824]: SEND send EOP (no more pages or documents) Sep 15 
>15:52:45.97: [ 3824]: <-- [9:AT+FRH=3\r] Sep 15 15:52:46.75: [ 3824]: 
>--> [7:CONNECT] Sep 15 15:52:48.21: [ 3824]: --> [2:OK] Sep 15 
>15:52:48.21: [ 3824]: SEND recv MCF (message confirmation)
>  
>

Hrmm... well, the receiver confirmed the receipt of both pages, so this
Brother fax machine does this the owner is going to be missing lots of
faxes.

Anyway, it probably means that the MMR data is corrupt.  How did you submit
the fax?  Try submitting it via the command-line using "sendfax -1".  The
"-1" will get faxq to prepare the image with MH compression, and faxsend
will convert it on-the-fly to MMR.  Then see what happens.

Lee.


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