Re: [hylafax-users] MultiTech ISI5634UPCI/8

[Lee Howard <faxguy@xxxxxxxxxxxxxxxx>]

Chris Funk wrote:

> Upgrading to 4.2.2 has helped a lot.

Good.  A lot of work went into it.  On my part, I started being very 
finicky about every single fax session on every single server I 
administer, and I got every log of every failure, and then I did what I 
could to address the situation.  At first that was a lot of session logs 
every day in my inbox.  (I administer a lot of fax servers, and some of 
them are quite busy.)  These days 99.9% of the receive errors that I see 
are either sender-abortions or something that looks like a freak line 
disconnection (did the sender turn off the fax machine?).

> Sep 15 11:59:39.96: [ 8292]: RECV recv MPS (more pages, same document)
> Sep 15 11:59:39.96: [ 8292]: <-- [9:AT+FRS=7\r]
> Sep 15 11:59:40.15: [ 8292]: --> [2:OK]
> Sep 15 11:59:40.15: [ 8292]: <-- [9:AT+FTH=3\r]
> Sep 15 11:59:41.21: [ 8292]: --> [7:CONNECT]
> Sep 15 11:59:41.71: [ 8292]: --> [2:OK]
> Sep 15 11:59:41.71: [ 8292]: RECV send RTN (retrain negative)
> Sep 15 11:59:41.71: [ 8292]: <-- [9:AT+FRH=3\r]
> Sep 15 11:59:41.94: [ 8292]: --> [7:CONNECT]
> Sep 15 11:59:43.08: [ 8292]: --> HDLC<5:FF C8 DF 59 6F>
> Sep 15 11:59:43.08: [ 8292]: --> [2:OK]
> Sep 15 11:59:43.08: [ 8292]: RECV recv DCN
>  

This is actually a to-be-expected error.  Getting DCN after sending RTN 
is not necessarily an "error" per-se.  It just means that the sender is 
not going to retransmit the page.  It may be technically impossible for 
the sending device to do that.

RTN signal from us means that we don't accept the page quality and want 
the sender to retransmit.  Many senders will not do that, and will 
simply move on to the next page after retraining.  In this case, the 
sender apparently thought that it was better to hang up and maybe try 
again later.

Lee.


____________________ HylaFAX(tm) Users Mailing List _______________________
 To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
 *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*