Re: [hylafax-users] DCN when sending 60 page fax to Canon fax machine

[offman@xxxxxxxxxxxxxxxx]

On Aug 31, 2005, at 11:30 AM, Jack Liu wrote:


> Thanks for your response.  We've sent 100 page faxes to them before
> with our brother fax machine without a problem.  This appears to be
> related to either hylafax, the modem, or both.  Generally speaking,
> the Canon may simply not communicate well with my hylafax/modem
> combination.
>
> I'm just wondering if anyone else has faced a similar problem and if
> you were able to overcome it.
>
> On 8/30/05, Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:
>
>
> > Jack Liu wrote:
> >
> >
> >
> > > Hi.  We're using hylafax 4.2.1 running on gentoo.  Today was our  
> > > first
> > > attempt at sending out a large (60 pages) fax to one of our vendors
> > > who apparently uses Canon Laser 9000 Series fax machines.  At around
> > > page 41, the fax will stop with the following:
> > >
> > > Aug 30 19:48:05.91: [ 2071]: SEND send PPS (partial page signal)
> > > Aug 30 19:48:05.91: [ 2071]: SEND send MPS (more pages, same  
> > > document)
> > > Aug 30 19:48:05.91: [ 2071]: <-- [9:AT+FRH=3\r]
> > > Aug 30 19:48:06.36: [ 2071]: --> [7:CONNECT]hylafax- 
> > > users@xxxxxxxxxxx
> > > Aug 30 19:48:07.25: [ 2071]: --> [2:OK]
> > > Aug 30 19:48:07.25: [ 2071]: SEND recv DCN (disconnect)
> >
> > Does the receiver have a limit on the number of pages that they can
> > receive?  Did they run out of paper?  Is it trying to store the whole
> > thing in memory and the memory fills up?
> >
> > In any case the answer to what is happening has to come from the
> > receiver.  It is the one sending the DCN signal.  Of course the  
> > operator
> > of the receiver may not know why it's doing that.
> >
> > Lee.

I have a supplier that uses Canon Laser 9000, we send faxes to them   
and have not had any problems from it.
but then again I will be using a different modem than you.

steve








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