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Re: [hylafax-users] DCN when sending 60 page fax to Canon fax machine




On Aug 31, 2005, at 11:30 AM, Jack Liu wrote:



Thanks for your response.  We've sent 100 page faxes to them before
with our brother fax machine without a problem.  This appears to be
related to either hylafax, the modem, or both.  Generally speaking,
the Canon may simply not communicate well with my hylafax/modem
combination.

I'm just wondering if anyone else has faced a similar problem and if
you were able to overcome it.

On 8/30/05, Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:


Jack Liu wrote:



Hi. We're using hylafax 4.2.1 running on gentoo. Today was our first
attempt at sending out a large (60 pages) fax to one of our vendors
who apparently uses Canon Laser 9000 Series fax machines. At around
page 41, the fax will stop with the following:


Aug 30 19:48:05.91: [ 2071]: SEND send PPS (partial page signal)
Aug 30 19:48:05.91: [ 2071]: SEND send MPS (more pages, same document)
Aug 30 19:48:05.91: [ 2071]: <-- [9:AT+FRH=3\r]
Aug 30 19:48:06.36: [ 2071]: --> [7:CONNECT]hylafax- users@xxxxxxxxxxx
Aug 30 19:48:07.25: [ 2071]: --> [2:OK]
Aug 30 19:48:07.25: [ 2071]: SEND recv DCN (disconnect)






Does the receiver have a limit on the number of pages that they can receive? Did they run out of paper? Is it trying to store the whole thing in memory and the memory fills up?

In any case the answer to what is happening has to come from the
receiver. It is the one sending the DCN signal. Of course the operator
of the receiver may not know why it's doing that.


Lee.







I have a supplier that uses Canon Laser 9000, we send faxes to them and have not had any problems from it.
but then again I will be using a different modem than you.


steve








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