[hylafax-users] EOP and PPS errors

[Dimitri Yioulos <dyioulos@xxxxxxxxxxxxx>]

Hello to all.

I'm new to the list.  I've been using hylafax successfully for a while now, 
but do have one major issue.  Several faxes are reported as "No response to 
EOP" or "No response to PPS" as in the following:

Message 61:
From fax@xxxxxxxxxxxxxxxxxxxxx  Tue Aug 16 08:29:01 2005
Date: Tue, 16 Aug 2005 08:29:00 -0400
From: Facsimile Agent <fax@xxxxxxxxxxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: Multipart/Mixed; Boundary="NextPart20486"
Content-Transfer-Encoding: 7bit
To: root@xxxxxxxxxxxxxxxxxxxxx
Subject: facsimile job 3639 to 12168899477 failed

This is a multi-part message in MIME format.

--NextPart20486
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

Your facsimile job to 12168899477 failed because:
    No response to PPS repeated 3 times.; Giving up after 3 attempts to send 
same page

    ---- Transcript of session follows ----

Aug 16 08:27:31.56: [20482]: SESSION BEGIN 000004330 1216XXXYYYY
Aug 16 08:27:31.56: [20482]: HylaFAX (tm) Version 4.2.1
Aug 16 08:27:31.56: [20482]: SEND FAX: JOB 3639 DEST 1216XXXYYYY COMMID 
000004330 DEVICE '
/dev/modem'
Aug 16 08:27:31.57: [20482]: <-- [12:AT+FCLASS=1\r]
Aug 16 08:27:31.68: [20482]: --> [2:OK]
Aug 16 08:27:31.68: [20482]: DIAL 1216XXXYYYY
Aug 16 08:27:31.68: [20482]: <-- [16:ATDT1216XXXYYYY\r]
Aug 16 08:27:57.41: [20482]: --> [7:CONNECT]
Aug 16 08:27:59.19: [20482]: --> [2:OK]
Aug 16 08:27:59.19: [20482]: REMOTE NSF "00 00 0E 00 00 00 96 FF 01 07 00 10 
00 02 95 80 1
8 01 49 02 4A 26 56 41 55 54 30 57 48 4F 4C 45 53 41 4C 45 03"
Aug 16 08:27:59.19: [20482]: NSF remote fax equipment: Panasonic
Aug 16 08:27:59.19: [20482]: NSF remote station ID: "J&VAUT0WHOLESALE"
Aug 16 08:27:59.19: [20482]: <-- [9:AT+FRH=3\r]
Aug 16 08:27:59.20: [20482]: --> [7:CONNECT]
Aug 16 08:27:59.97: [20482]: --> [2:OK]
Aug 16 08:27:59.97: [20482]: REMOTE CSI "216XXXYYYY"
Aug 16 08:27:59.97: [20482]: <-- [9:AT+FRH=3\r]
Aug 16 08:27:59.99: [20482]: --> [7:CONNECT]
Aug 16 08:28:00.34: [20482]: --> [2:OK]
Aug 16 08:28:00.34: [20482]: REMOTE best rate 14400 bit/s
Aug 16 08:28:00.34: [20482]: REMOTE max A4 page width (215 mm)
Aug 16 08:28:00.34: [20482]: REMOTE max unlimited page length
Aug 16 08:28:00.34: [20482]: REMOTE best vres 15.4 line/mm
Aug 16 08:28:00.34: [20482]: REMOTE best format 2-D MMR
Aug 16 08:28:00.34: [20482]: REMOTE supports T.30 Annex A, 256-byte ECM
Aug 16 08:28:00.34: [20482]: REMOTE best 0 ms/scanline
Aug 16 08:28:00.34: [20482]: USE 14400 bit/s
Aug 16 08:28:00.34: [20482]: USE error correction mode
Aug 16 08:28:00.34: [20482]: USE 0 ms/scanline
Aug 16 08:28:00.34: [20482]: SEND file "docq/doc317.ps;f1"
Aug 16 08:28:00.34: [20482]: USE A4 page width (215 mm)
Aug 16 08:28:00.34: [20482]: USE unlimited page length
Aug 16 08:28:00.34: [20482]: USE 7.7 line/mm
Aug 16 08:28:00.35: [20482]: USE 2-D MMR
Aug 16 08:28:00.35: [20482]: SEND training at v.17 14400 bit/s
Aug 16 08:28:00.35: [20482]: <-- [9:AT+FTH=3\r]
Aug 16 08:28:00.38: [20482]: --> [7:CONNECT]
Aug 16 08:28:02.17: [20482]: --> [7:CONNECT]
Aug 16 08:28:02.63: [20482]: --> [2:OK]
Aug 16 08:28:02.63: [20482]: <-- [9:AT+FTS=7\r]
Aug 16 08:28:02.72: [20482]: --> [2:OK]
Aug 16 08:28:02.72: [20482]: <-- [11:AT+FTM=145\r]
Aug 16 08:28:02.76: [20482]: --> [7:CONNECT]
Aug 16 08:28:05.87: [20482]: --> [2:OK]
Aug 16 08:28:05.87: [20482]: <-- [9:AT+FRH=3\r]
Aug 16 08:28:06.74: [20482]: --> [7:CONNECT]
Aug 16 08:28:07.68: [20482]: --> [2:OK]
Aug 16 08:28:07.68: [20482]: TRAINING succeeded
Aug 16 08:28:07.68: [20482]: SEND begin page
Aug 16 08:28:08.13: [20482]: SEND EOFB
Aug 16 08:28:08.14: [20482]: SEND send frame number 0
.
.
.
Aug 16 08:28:08.41: [20482]: SEND send frame number 231
Aug 16 08:28:08.41: [20482]: DELAY 200 ms
Aug 16 08:28:08.61: [20482]: <-- [11:AT+FTM=146\r]
Aug 16 08:28:08.65: [20482]: --> [7:CONNECT]
Aug 16 08:28:43.49: [20482]: --> [2:OK]
Aug 16 08:28:43.49: [20482]: <-- [9:AT+FTS=9\r]
Aug 16 08:28:43.60: [20482]: --> [2:OK]
Aug 16 08:28:43.60: [20482]: <-- [9:AT+FTH=3\r]
Aug 16 08:28:43.65: [20482]: --> [7:CONNECT]
Aug 16 08:28:45.06: [20482]: --> [2:OK]
Aug 16 08:28:45.06: [20482]: SEND send PPS (partial page signal)
Aug 16 08:28:45.06: [20482]: SEND send EOP (no more pages or documents)
Aug 16 08:28:45.06: [20482]: <-- [9:AT+FRH=3\r]
Aug 16 08:28:48.16: [20482]: --> [0:]
Aug 16 08:28:48.16: [20482]: MODEM <Empty line>
Aug 16 08:28:48.21: [20482]: --> [2:OK]
Aug 16 08:28:48.21: [20482]: <-- [9:AT+FTH=3\r]
Aug 16 08:28:48.25: [20482]: --> [7:CONNECT]
Aug 16 08:28:49.67: [20482]: --> [2:OK]
Aug 16 08:28:49.67: [20482]: SEND send PPS (partial page signal)
Aug 16 08:28:49.67: [20482]: SEND send EOP (no more pages or documents)
Aug 16 08:28:49.67: [20482]: <-- [9:AT+FRH=3\r]
Aug 16 08:28:52.77: [20482]: --> [0:]
Aug 16 08:28:52.77: [20482]: MODEM <Empty line>
Aug 16 08:28:52.82: [20482]: --> [2:OK]
Aug 16 08:28:52.82: [20482]: <-- [9:AT+FTH=3\r]
Aug 16 08:28:52.87: [20482]: --> [7:CONNECT]
Aug 16 08:28:54.29: [20482]: --> [2:OK]
Aug 16 08:28:54.29: [20482]: SEND send PPS (partial page signal)
Aug 16 08:28:54.29: [20482]: SEND send EOP (no more pages or documents)
Aug 16 08:28:54.29: [20482]: <-- [9:AT+FRH=3\r]
Aug 16 08:28:57.39: [20482]: --> [0:]
Aug 16 08:28:57.39: [20482]: MODEM <Empty line>
Aug 16 08:28:57.44: [20482]: --> [2:OK]
Aug 16 08:28:57.44: [20482]: No response to PPS repeated 3 times.
Aug 16 08:28:57.44: [20482]: SEND end page
Aug 16 08:28:57.44: [20482]: SEND: No response to PPS repeated 3 times.; 
Giving up after 3
 attempts to send same page "docq/doc317.ps;f1", dirnum 0
Aug 16 08:28:57.45: [20482]: <-- [9:AT+FTH=3\r]
Aug 16 08:28:57.49: [20482]: --> [7:CONNECT]
Aug 16 08:28:58.80: [20482]: --> [2:OK]
Aug 16 08:28:58.80: [20482]: <-- [5:ATH0\r]
Aug 16 08:28:59.71: [20482]: --> [2:OK]
Aug 16 08:28:59.71: [20482]: SESSION END

    ---- Unsent job status ----

   Destination: 1216XXXYYYY
         JobID: 3639
       GroupID: 3639
        Sender: root
      Mailaddr: root@xxxxxxxxxxxxxxxxxxxxx
        CommID: 000004330
Submitted From: localhost
    Page Width: 215 (mm)
   Page Length: 279 (mm)
    Resolution: 196 (lpi)
        Status: No response to PPS repeated 3 times.; Giving up after 3 
attempts to send s
ame page
       Dialogs: 3 (exchanges with remote device)
Aug 16 08:28:57.45: [20482]: <-- [9:AT+FTH=3\r]
Aug 16 08:28:57.49: [20482]: --> [7:CONNECT]
Aug 16 08:28:58.80: [20482]: --> [2:OK]
Aug 16 08:28:58.80: [20482]: <-- [5:ATH0\r]
Aug 16 08:28:59.71: [20482]: --> [2:OK]
Aug 16 08:28:59.71: [20482]: SESSION END

    ---- Unsent job status ----

   Destination: 1216XXXYYYY
         JobID: 3639
       GroupID: 3639
        Sender: root
      Mailaddr: root@xxxxxxxxxxxxxxxxxxxxx
        CommID: 000004330
Submitted From: localhost
    Page Width: 215 (mm)
   Page Length: 279 (mm)
    Resolution: 196 (lpi)
        Status: No response to PPS repeated 3 times.; Giving up after 3 
attempts to send s
ame page
       Dialogs: 3 (exchanges with remote device)
         Dials: 0 (consecutive failed calls to destination)
         Calls: 3 (total phone calls placed)
         Pages: 0 (pages transmitted)
      TotPages: 1 (total pages to transmit)
      Attempts: 3 (attempts to send current page)
        Dirnum: 0 (directory of next page to send)

    ---- Documents submitted for transmission ----

The following documents were submitted for transmission and are
available on the server for reuse until they are automatically
purged when this job is removed.  Documents may also be manually
removed using the faxrm command; consult faxrm(1) for information.

Filename                 Size Type
docq/doc317.ps         113743 PostScript


Some additional info:

hylafax-4.2.1-1rh3 running on FC3
Best Data Smart One V92 V44 56K Internal modem (class 1)

I think I've rtfm and searched the archives correctlyfor a fix for these, but 
haven't come up with anything. Can anyone help?

Many thanks.

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