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Re: [hylafax-users] Issues with sending a fax



On Mon, 2005-06-06 at 09:26 -0400, Dirk H Bartley wrote:
> Greetings
> 
> I have a suse 9.2 box that I recently compiled hylafax-4.2.1.  I can
> receive a fax without issue so far, but when I send a fax, it only send
> about half the first page??
> 
> As a test I was trying my /etc/hosts file.  It sent the file and the
> logs appear to be confirming that it was sent.  The receiving fax
> machine only prints the first 10 lines that are the comment lines
> of /etc/hosts.  Please let me know what other info may be of assistance.
> As always, thanks in advance for any assistance.
> 
More info:

The issue seem to only happen from that modem when sending.  It will
give me errors in the logs If I send the file with a cover page.  If I
use a usrobotics modem I have no problem.

The modem is a "MODEM MULTI-TECH SYSTEMS MT2834ZDX/0317G" from the
syslog.

I followed the directions on
http://www.hylafax.org/Modems/multitech-2834.php change to &C4 from &C1
for the in an effort to solve this but no luck yet.  I do get a more
interesting result with error messages when I attempt to send with a
cover page.

If there is any other information that would be helpful, please let me
know.

Dirk

Jun 06 10:08:42.25: [21409]: SESSION BEGIN 000000052 12693374642
Jun 06 10:08:42.25: [21409]: HylaFAX (tm) Version 4.2.1
Jun 06 10:08:42.25: [21409]: SEND FAX: JOB 20 DEST 3374642 COMMID
000000052 DEVICE '/dev/ttyS0'
Jun 06 10:08:42.25: [21409]: MODEM input buffering enabled
Jun 06 10:08:42.25: [21409]: <-- [10:AT+FTBC=0\r]
Jun 06 10:08:42.51: [21409]: --> [2:OK]
Jun 06 10:08:42.51: [21409]: <-- [10:AT+FBOR=0\r]
Jun 06 10:08:42.77: [21409]: --> [2:OK]
Jun 06 10:08:42.77: [21409]: <-- [13:AT+FPHCTO=30\r]
Jun 06 10:08:43.03: [21409]: --> [2:OK]
Jun 06 10:08:43.03: [21409]: <-- [10:AT+FBUG=1\r]
Jun 06 10:08:43.29: [21409]: --> [2:OK]
Jun 06 10:08:43.29: [21409]: <-- [24:AT+FDCC=1,5,2,2,2,0,0,0\r]
Jun 06 10:08:43.56: [21409]: --> [2:OK]
Jun 06 10:08:43.56: [21409]: DIAL 93374642
Jun 06 10:08:43.56: [21409]: <-- [13:ATDT93374642\r]
Jun 06 10:09:05.70: [21409]: --> [5:+FCON]
Jun 06 10:09:07.83: [21409]: --> [74:+FHR:FF 03 40 20 20 20 20 20 20 20
20 20 20 38 30 36 30 32 38 33 39 36 32 ]
Jun 06 10:09:08.12: [21409]: --> [32:+FHR:FF 13 80 00 EE E8 C4 80 10 ]
Jun 06 10:09:08.12: [21409]: --> [27:+FNSF:86 00 8C 00 00 C0 00 ]
Jun 06 10:09:08.12: [21409]: REMOTE NSF "86 00 8C 00 00 C0 00"
Jun 06 10:09:08.12: [21409]: NSF remote fax equipment: Samsung
Jun 06 10:09:08.12: [21409]: --> [28:+FCSI:"2693820608          "]
Jun 06 10:09:08.12: [21409]: REMOTE CSI "2693820608"
Jun 06 10:09:08.12: [21409]: --> [21:+FDIS:1,5,0,2,1,2,0,2]
Jun 06 10:09:08.12: [21409]: --> [2:OK]
Jun 06 10:09:08.12: [21409]: REMOTE best rate 14400 bit/s
Jun 06 10:09:08.12: [21409]: REMOTE max A4 page width (215 mm)
Jun 06 10:09:08.12: [21409]: REMOTE max unlimited page length
Jun 06 10:09:08.12: [21409]: REMOTE best vres 7.7 line/mm
Jun 06 10:09:08.12: [21409]: REMOTE best format 2-D MR
Jun 06 10:09:08.12: [21409]: REMOTE supports T.30 Annex A, 256-byte ECM
Jun 06 10:09:08.12: [21409]: REMOTE best 10 ms, 5 ms/scanline
Jun 06 10:09:08.12: [21409]: USE 14400 bit/s
Jun 06 10:09:08.12: [21409]: USE 10 ms, 5 ms/scanline
Jun 06 10:09:08.12: [21409]: SEND file "docq/doc31.ps;70"
Jun 06 10:09:08.12: [21409]: USE A4 page width (215 mm)
Jun 06 10:09:08.12: [21409]: USE unlimited page length
Jun 06 10:09:08.12: [21409]: USE 3.85 line/mm
Jun 06 10:09:08.12: [21409]: USE 2-D MR
Jun 06 10:09:08.12: [21409]: <-- [24:AT+FDIS=0,5,0,2,1,0,0,2\r]
Jun 06 10:09:08.38: [21409]: --> [2:OK]
Jun 06 10:09:08.38: [21409]: <-- [7:AT+FDT\r]
Jun 06 10:09:09.51: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:09:10.31: [21409]: --> [26:+FHT:FF 13 83 00 A2 A8 00 ]
Jun 06 10:09:15.16: [21409]: --> [14:+FHR:FF 13 44 ]
Jun 06 10:09:16.12: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:09:16.91: [21409]: --> [26:+FHT:FF 13 83 00 AA A8 00 ]
Jun 06 10:09:21.79: [21409]: --> [14:+FHR:FF 13 44 ]
Jun 06 10:09:22.83: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:09:23.62: [21409]: --> [26:+FHT:FF 13 83 00 A6 A8 00 ]
Jun 06 10:09:28.48: [21409]: --> [14:+FHR:FF 13 44 ]
Jun 06 10:09:29.53: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:09:30.34: [21409]: --> [26:+FHT:FF 13 83 00 AE A8 00 ]
Jun 06 10:09:35.29: [21409]: --> [14:+FHR:FF 13 84 ]
Jun 06 10:09:35.29: [21409]: --> [21:+FDCS:0,2,0,2,1,0,0,3]
Jun 06 10:09:35.29: [21409]: --> [7:CONNECT]
Jun 06 10:09:35.29: [21409]: SEND wait for XON
Jun 06 10:09:35.29: [21409]: --> [1:^Q]
Jun 06 10:09:35.29: [21409]: SEND begin page
Jun 06 10:09:35.29: [21409]: <-- data [1027]
Jun 06 10:09:35.49: [21409]: <-- data [1032]
Jun 06 10:09:35.69: [21409]: <-- data [1033]
Jun 06 10:09:35.89: [21409]: <-- data [1030]
Jun 06 10:09:36.29: [21409]: <-- data [1030]
Jun 06 10:09:36.49: [21409]: <-- data [1034]
Jun 06 10:09:36.69: [21409]: <-- data [1039]
Jun 06 10:09:37.09: [21409]: <-- data [1034]
Jun 06 10:09:37.29: [21409]: <-- data [1036]
Jun 06 10:09:37.48: [21409]: <-- data [1033]
Jun 06 10:09:37.88: [21409]: <-- data [1033]
Jun 06 10:09:38.08: [21409]: <-- data [1034]
Jun 06 10:09:38.28: [21409]: <-- data [1035]
Jun 06 10:09:38.68: [21409]: <-- data [1032]
Jun 06 10:09:38.88: [21409]: <-- data [1035]
Jun 06 10:09:39.08: [21409]: <-- data [1033]
Jun 06 10:09:39.48: [21409]: <-- data [1030]
Jun 06 10:09:39.68: [21409]: <-- data [1029]
Jun 06 10:09:39.88: [21409]: <-- data [1032]
Jun 06 10:09:40.28: [21409]: <-- data [1026]
Jun 06 10:09:40.48: [21409]: <-- data [1029]
Jun 06 10:09:40.68: [21409]: <-- data [1026]
Jun 06 10:09:41.08: [21409]: <-- data [1034]
Jun 06 10:09:41.28: [21409]: <-- data [1030]
Jun 06 10:09:41.48: [21409]: <-- data [1033]
Jun 06 10:09:41.88: [21409]: <-- data [380]
Jun 06 10:09:41.88: [21409]: SENT 25979 bytes of data
Jun 06 10:09:41.88: [21409]: <-- data [2]
Jun 06 10:09:41.88: [21409]: SEND end page
Jun 06 10:09:45.19: [21409]: --> [2:^S^Q]
Jun 06 10:09:45.19: [21409]: --> [2:OK]
Jun 06 10:09:45.19: [21409]: SEND send EOP (no more pages or documents)
Jun 06 10:09:45.19: [21409]: <-- [9:AT+FET=2\r]
Jun 06 10:09:49.14: [21409]: --> [14:+FHT:FF 13 2F ]
Jun 06 10:09:50.77: [21409]: --> [14:+FHR:FF 13 4C ]
Jun 06 10:09:50.77: [21409]: --> [7:+FPTS:2]
Jun 06 10:09:50.77: [21409]: --> [2:OK]
Jun 06 10:09:50.77: [21409]: SEND recv RTN (retrain negative)
Jun 06 10:09:50.77: [21409]: <-- [24:AT+FDIS=0,4,0,2,1,0,0,2\r]
Jun 06 10:09:51.03: [21409]: --> [2:OK]
Jun 06 10:09:51.03: [21409]: <-- [7:AT+FDT\r]
Jun 06 10:09:52.14: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:09:52.93: [21409]: --> [26:+FHT:FF 13 83 00 AA A8 00 ]
Jun 06 10:09:57.79: [21409]: --> [14:+FHR:FF 13 44 ]
Jun 06 10:09:58.75: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:09:59.55: [21409]: --> [26:+FHT:FF 13 83 00 A6 A8 00 ]
Jun 06 10:10:04.42: [21409]: --> [14:+FHR:FF 13 44 ]
Jun 06 10:10:05.46: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:10:06.25: [21409]: --> [26:+FHT:FF 13 83 00 AE A8 00 ]
Jun 06 10:10:11.22: [21409]: --> [14:+FHR:FF 13 84 ]
Jun 06 10:10:11.22: [21409]: --> [21:+FDCS:0,2,0,2,1,0,0,3]
Jun 06 10:10:11.22: [21409]: --> [7:CONNECT]
Jun 06 10:10:11.22: [21409]: SEND wait for XON
Jun 06 10:10:11.22: [21409]: --> [1:^Q]
Jun 06 10:10:11.22: [21409]: SEND begin page
Jun 06 10:10:11.22: [21409]: <-- data [1027]
Jun 06 10:10:11.42: [21409]: <-- data [1032]
Jun 06 10:10:11.62: [21409]: <-- data [1033]
Jun 06 10:10:11.82: [21409]: <-- data [1030]
Jun 06 10:10:12.22: [21409]: <-- data [1030]
Jun 06 10:10:12.42: [21409]: <-- data [1034]
Jun 06 10:10:12.62: [21409]: <-- data [1039]
Jun 06 10:10:13.02: [21409]: <-- data [1034]
Jun 06 10:10:13.21: [21409]: <-- data [1036]
Jun 06 10:10:13.41: [21409]: <-- data [1033]
Jun 06 10:10:13.81: [21409]: <-- data [1033]
Jun 06 10:10:14.01: [21409]: <-- data [1034]
Jun 06 10:10:14.21: [21409]: <-- data [1035]
Jun 06 10:10:14.61: [21409]: <-- data [1032]
Jun 06 10:10:14.81: [21409]: <-- data [1035]
Jun 06 10:10:15.01: [21409]: <-- data [1033]
Jun 06 10:10:15.41: [21409]: <-- data [1030]
Jun 06 10:10:15.61: [21409]: <-- data [1029]
Jun 06 10:10:15.81: [21409]: <-- data [1032]
Jun 06 10:10:16.21: [21409]: <-- data [1026]
Jun 06 10:10:16.41: [21409]: <-- data [1029]
Jun 06 10:10:16.61: [21409]: <-- data [1026]
Jun 06 10:10:17.01: [21409]: <-- data [1034]
Jun 06 10:10:17.21: [21409]: <-- data [1030]
Jun 06 10:10:17.41: [21409]: <-- data [1033]
Jun 06 10:10:17.81: [21409]: <-- data [380]
Jun 06 10:10:17.81: [21409]: SENT 25979 bytes of data
Jun 06 10:10:17.81: [21409]: <-- data [2]
Jun 06 10:10:17.81: [21409]: SEND end page
Jun 06 10:10:21.10: [21409]: --> [2:^S^Q]
Jun 06 10:10:21.10: [21409]: --> [2:OK]
Jun 06 10:10:21.10: [21409]: SEND send EOP (no more pages or documents)
Jun 06 10:10:21.10: [21409]: <-- [9:AT+FET=2\r]
Jun 06 10:10:25.06: [21409]: --> [14:+FHT:FF 13 2F ]
Jun 06 10:10:26.70: [21409]: --> [14:+FHR:FF 13 4C ]
Jun 06 10:10:26.70: [21409]: --> [7:+FPTS:2]
Jun 06 10:10:26.70: [21409]: --> [2:OK]
Jun 06 10:10:26.70: [21409]: SEND recv RTN (retrain negative)
Jun 06 10:10:26.70: [21409]: <-- [24:AT+FDIS=0,3,0,2,1,0,0,2\r]
Jun 06 10:10:26.96: [21409]: --> [2:OK]
Jun 06 10:10:26.96: [21409]: <-- [7:AT+FDT\r]
Jun 06 10:10:28.16: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:10:28.97: [21409]: --> [26:+FHT:FF 13 83 00 A6 A8 00 ]
Jun 06 10:10:33.82: [21409]: --> [14:+FHR:FF 13 44 ]
Jun 06 10:10:34.87: [21409]: --> [74:+FHT:FF 03 43 6C 61 53 20 6D 75 6E
69 6D 75 6C 41 20 6E 61 70 75 68 63 53 ]
Jun 06 10:10:35.65: [21409]: --> [26:+FHT:FF 13 83 00 AE A8 00 ]
Jun 06 10:10:40.63: [21409]: --> [14:+FHR:FF 13 84 ]
Jun 06 10:10:40.63: [21409]: --> [21:+FDCS:0,2,0,2,1,0,0,3]
Jun 06 10:10:40.63: [21409]: --> [7:CONNECT]
Jun 06 10:10:40.63: [21409]: SEND wait for XON
Jun 06 10:10:40.63: [21409]: --> [1:^Q]
Jun 06 10:10:40.63: [21409]: SEND begin page
Jun 06 10:10:40.63: [21409]: <-- data [1027]
Jun 06 10:10:40.83: [21409]: <-- data [1032]
Jun 06 10:10:41.03: [21409]: <-- data [1033]
Jun 06 10:10:41.23: [21409]: <-- data [1030]
Jun 06 10:10:41.62: [21409]: <-- data [1030]
Jun 06 10:10:41.82: [21409]: <-- data [1034]
Jun 06 10:10:42.02: [21409]: <-- data [1039]
Jun 06 10:10:42.42: [21409]: <-- data [1034]
Jun 06 10:10:42.62: [21409]: <-- data [1036]
Jun 06 10:10:42.82: [21409]: <-- data [1033]
Jun 06 10:10:43.22: [21409]: <-- data [1033]
Jun 06 10:10:43.42: [21409]: <-- data [1034]
Jun 06 10:10:43.62: [21409]: <-- data [1035]
Jun 06 10:10:44.02: [21409]: <-- data [1032]
Jun 06 10:10:44.22: [21409]: <-- data [1035]
Jun 06 10:10:44.42: [21409]: <-- data [1033]
Jun 06 10:10:44.82: [21409]: <-- data [1030]
Jun 06 10:10:45.02: [21409]: <-- data [1029]
Jun 06 10:10:45.22: [21409]: <-- data [1032]
Jun 06 10:10:45.62: [21409]: <-- data [1026]
Jun 06 10:10:45.82: [21409]: <-- data [1029]
Jun 06 10:10:46.02: [21409]: <-- data [1026]
Jun 06 10:10:46.42: [21409]: <-- data [1034]
Jun 06 10:10:46.62: [21409]: <-- data [1030]
Jun 06 10:10:46.82: [21409]: <-- data [1033]
Jun 06 10:10:47.21: [21409]: <-- data [380]
Jun 06 10:10:47.21: [21409]: SENT 25979 bytes of data
Jun 06 10:10:47.21: [21409]: <-- data [2]
Jun 06 10:10:47.21: [21409]: SEND end page
Jun 06 10:10:50.52: [21409]: --> [2:^S^Q]
Jun 06 10:10:50.52: [21409]: --> [2:OK]
Jun 06 10:10:50.52: [21409]: SEND send EOP (no more pages or documents)
Jun 06 10:10:50.52: [21409]: <-- [9:AT+FET=2\r]
Jun 06 10:10:54.47: [21409]: --> [14:+FHT:FF 13 2F ]
Jun 06 10:10:56.08: [21409]: --> [14:+FHR:FF 13 4C ]
Jun 06 10:10:56.08: [21409]: --> [7:+FPTS:2]
Jun 06 10:10:56.08: [21409]: --> [2:OK]
Jun 06 10:10:56.08: [21409]: SEND recv RTN (retrain negative)
Jun 06 10:10:56.08: [21409]: <-- [6:AT+FK\r]
Jun 06 10:10:57.17: [21409]: --> [14:+FHT:FF 13 FB ]
Jun 06 10:10:57.62: [21409]: --> [7:+FHNG:2]
Jun 06 10:10:57.62: [21409]: REMOTE HANGUP: Call aborted,  from +FK or
<CAN> (code 2)
Jun 06 10:10:57.62: [21409]: MODEM Hang up
Jun 06 10:10:57.62: [21409]: SEND: Unable to transmit page (giving up
after 3 attempts); Giving up after 3 attempts to send same page
"docq/doc31.ps;70", dirnum 0
Jun 06 10:10:57.62: [21409]: <-- [5:ATH0\r]
Jun 06 10:10:58.27: [21409]: --> [2:OK]
Jun 06 10:10:58.27: [21409]: MODEM set DTR OFF
Jun 06 10:10:58.27: [21409]: SESSION END



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