[hylafax-users] Unknown reason for error "facsimile not received"

["Nico Decker" <ndecker-hylafax2@xxxxxxxxxxx>]

Hi,

although I searched through Your archive for errors like
mine and stumbled over a lot of similar descriptions,
I wasn't able to find a solution for my problem.

Hylafax is configured well and is receiving/sending fax.
However, sometimes (about 3 or 4 times a week) I get an
error mail from hylafax with the subject "facsimile not
received" (see mail body below).

--------------------------------------------
An attempt to receive facsimile on faxmodem failed because:



    ---- Transcript of session follows ----

May 24 15:59:13.64: [ 6109]: SESSION BEGIN 000000854 499912909029
May 24 15:59:13.64: [ 6109]: HylaFAX (tm) Version 4.2.1
May 24 15:59:13.64: [ 6109]: <-- [4:ATA\r]
May 24 15:59:26.52: [ 6109]: --> [5:+FCON]
May 24 15:59:26.52: [ 6109]: ANSWER: FAX CONNECTION  DEVICE '/dev/faxmodem'
May 24 15:59:26.52: [ 6109]: RECV FAX: begin
May 24 15:59:28.38: [ 6109]: --> [32:+FTSI: "        49 5248 8235320"]
May 24 15:59:28.38: [ 6109]: REMOTE TSI "49 5248 8235320"
May 24 15:59:28.66: [ 6109]: --> [21:+FDCS:0,5,0,2,0,0,0,1]
May 24 15:59:28.66: [ 6109]: REMOTE wants 14400 bit/s
May 24 15:59:28.66: [ 6109]: REMOTE wants A4 page width (215 mm)
May 24 15:59:28.66: [ 6109]: REMOTE wants unlimited page length
May 24 15:59:28.66: [ 6109]: REMOTE wants 3.85 line/mm
May 24 15:59:28.66: [ 6109]: REMOTE wants 1-D MH
May 24 15:59:32.26: [ 6109]: --> [2:OK]
May 24 15:59:32.26: [ 6109]: <-- [7:AT+FDR\r]
May 24 15:59:32.37: [ 6109]: --> [5:+FCFR]
May 24 15:59:33.63: [ 6109]: --> [7:CONNECT]
May 24 15:59:33.63: [ 6109]: RECV: begin page
May 24 15:59:33.63: [ 6109]: RECV: send trigger 022
May 24 15:59:33.63: [ 6109]: Copy quality checking performed by host
May 24 15:59:52.47: [ 6109]: RECV: 1142 total lines, 0 bad lines, 0
consecutive bad lines
May 24 15:59:52.47: [ 6109]: --> [8:+FPTS:1 ]
May 24 15:59:53.65: [ 6109]: --> [7:+FET:0 ]
May 24 15:59:53.65: [ 6109]: RECV recv MPS (more pages, same document)
May 24 15:59:53.65: [ 6109]: --> [2:OK]
May 24 15:59:53.65: [ 6109]: RECV send MCF (message confirmation)
May 24 15:59:53.65: [ 6109]: RECV FAX (000000854): from 49 5248 8235320,
page 1 in 0:21, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
May 24 15:59:53.65: [ 6109]: <-- [7:AT+FDR\r]
May 24 15:59:55.13: [ 6109]: --> [7:CONNECT]
May 24 15:59:55.13: [ 6109]: RECV: begin page
May 24 15:59:55.13: [ 6109]: RECV: send trigger 022
May 24 15:59:55.13: [ 6109]: Copy quality checking performed by host
May 24 16:00:13.81: [ 6109]: RECV: 1139 total lines, 0 bad lines, 0
consecutive bad lines
May 24 16:00:13.81: [ 6109]: --> [8:+FPTS:1 ]
May 24 16:00:14.98: [ 6109]: --> [7:+FET:0 ]
May 24 16:00:14.98: [ 6109]: RECV recv MPS (more pages, same document)
May 24 16:00:14.98: [ 6109]: --> [2:OK]
May 24 16:00:14.98: [ 6109]: RECV send MCF (message confirmation)
May 24 16:00:14.98: [ 6109]: RECV FAX (000000854): from 49 5248 8235320,
page 2 in 0:21, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
May 24 16:00:14.98: [ 6109]: <-- [7:AT+FDR\r]
May 24 16:00:16.46: [ 6109]: --> [7:CONNECT]
May 24 16:00:16.46: [ 6109]: RECV: begin page
May 24 16:00:16.46: [ 6109]: RECV: send trigger 022
May 24 16:00:16.46: [ 6109]: Copy quality checking performed by host
May 24 16:00:47.74: [ 6109]: RECV: 1144 total lines, 5 bad lines, 5
consecutive bad lines
May 24 16:00:47.74: [ 6109]: --> [8:+FPTS:1 ]
May 24 16:00:48.91: [ 6109]: --> [7:+FET:0 ]
May 24 16:00:48.91: [ 6109]: RECV recv MPS (more pages, same document)
May 24 16:00:48.91: [ 6109]: --> [2:OK]
May 24 16:00:48.91: [ 6109]: RECV send MCF (message confirmation)
May 24 16:00:48.92: [ 6109]: RECV FAX (000000854): from 49 5248 8235320,
page 3 in 0:34, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
May 24 16:00:48.92: [ 6109]: <-- [7:AT+FDR\r]
May 24 16:00:50.39: [ 6109]: --> [7:CONNECT]
May 24 16:00:50.39: [ 6109]: RECV: begin page
May 24 16:00:50.39: [ 6109]: RECV: send trigger 022
May 24 16:00:50.39: [ 6109]: Copy quality checking performed by host
May 24 16:01:10.11: [ 6109]: RECV: 1140 total lines, 0 bad lines, 0
consecutive bad lines
May 24 16:01:10.11: [ 6109]: --> [8:+FPTS:1 ]
May 24 16:01:11.29: [ 6109]: --> [7:+FET:0 ]
May 24 16:01:11.29: [ 6109]: RECV recv MPS (more pages, same document)
May 24 16:01:11.29: [ 6109]: --> [2:OK]
May 24 16:01:11.29: [ 6109]: RECV send MCF (message confirmation)
May 24 16:01:11.29: [ 6109]: RECV FAX (000000854): from 49 5248 8235320,
page 4 in 0:23, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
May 24 16:01:11.29: [ 6109]: <-- [7:AT+FDR\r]
May 24 16:01:12.76: [ 6109]: --> [7:CONNECT]
May 24 16:01:12.76: [ 6109]: RECV: begin page
May 24 16:01:12.76: [ 6109]: RECV: send trigger 022
May 24 16:01:12.76: [ 6109]: Copy quality checking performed by host
May 24 16:01:34.41: [ 6109]: RECV: 1141 total lines, 0 bad lines, 0
consecutive bad lines
May 24 16:01:34.41: [ 6109]: --> [8:+FPTS:1 ]
May 24 16:01:35.59: [ 6109]: --> [7:+FET:0 ]
May 24 16:01:35.59: [ 6109]: RECV recv MPS (more pages, same document)
May 24 16:01:35.59: [ 6109]: --> [2:OK]
May 24 16:01:35.59: [ 6109]: RECV send MCF (message confirmation)
May 24 16:01:35.59: [ 6109]: RECV FAX (000000854): from 49 5248 8235320,
page 5 in 0:24, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
May 24 16:01:35.59: [ 6109]: <-- [7:AT+FDR\r]
May 24 16:01:37.07: [ 6109]: --> [7:CONNECT]
May 24 16:01:37.07: [ 6109]: RECV: begin page
May 24 16:01:37.07: [ 6109]: RECV: send trigger 022
May 24 16:01:37.07: [ 6109]: Copy quality checking performed by host
May 24 16:01:47.77: [ 6109]: RECV: 1142 total lines, 0 bad lines, 0
consecutive bad lines
May 24 16:01:47.77: [ 6109]: --> [8:+FPTS:1 ]
May 24 16:01:48.94: [ 6109]: --> [7:+FET:2 ]
May 24 16:01:48.94: [ 6109]: RECV recv EOP (no more pages or documents)
May 24 16:01:48.94: [ 6109]: --> [2:OK]
May 24 16:01:48.94: [ 6109]: RECV send MCF (message confirmation)
May 24 16:01:48.94: [ 6109]: RECV FAX (000000854): from 49 5248 8235320,
page 6 in 0:13, INF, 3.85 line/mm, 1-D MH, 14400 bit/s
May 24 16:01:48.94: [ 6109]: RECV FAX (000000854): recvq/fax000003559.tif
from 49 5248 8235320, route to <unspecified>, 6 pages in 2:22
May 24 16:01:48.94: [ 6109]: <-- [7:AT+FDR\r]
May 24 16:01:52.69: [ 6109]: --> [8:+FHNG:0 ]
May 24 16:01:52.69: [ 6109]: REMOTE HANGUP: Normal and proper end of
connection (code 0)
May 24 16:01:52.69: [ 6109]: RECV FAX: bin/faxrcvd "recvq/fax000003559.tif"
"faxmodem" "000000854" "" "" ""
May 24 16:01:52.69: [ 6109]: RECV FAX: end
May 24 16:01:52.69: [ 6109]: SESSION END
-----------------------------------------------

There are some things I am estonished about:
1) the error description is missing
2) the logs don't contain any errors (as I can see)

But:
1) I get this error message
2) the resulting file isn't readable and always very
small.

I appreciate every suggestion!

Thanks in advance.



MfG / Best regards,
Nico Decker.

************************
DeziData GmbH
Industriestraße 10
D-94469 Deggendorf

Tel: +49-991-29090-22
Mob: +49-172-8277117
Fax: +49-991-29090-29

http://www.dezidata.de/
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