[hylafax-users] fax not received correctly but send MCF - TIFF corrupted

["Luciano Mazaira-->SIC ingenieros" <lmazaira@xxxxxxxxxxxxxxxxxx>]

 

Hello everybody,

 

I use hylafax 4.1.8 with mandrake 10.0:

hylafax-server-4.1.8-2.1.100mdk
libhylafax4.1.1-4.1.8-2.1.100mdk
hylafax-4.1.8-2.1.100mdk
hylafax-client-4.1.8-2.1.100mdk
libhylafax4.1.1-devel-4.1.8-2.1.100mdk

Modem is multitech 5634 zpx pci with firmware 1.32i:

MODEM LT V.92 1.0 MT5634ZPX-PCI-U INTERNAL DATA/FAX/VOICE MODEM VERSION 1.32I LT V.92 1.0

MT5634ZPX-PCI-U Internal Data/Fax/Voice Modem Version 1.32i/

 

The modem is configured in class1

 

The problem is the MCF message: The fax is not received correctly but hylafax send MCF message to caller.

Anybody can help me to avoid this?

 

This is the confirmation by email about the fax received:

 

recvq/fax00543.tif (ftp://srmailserver:4559/recvq/fax00543.tif):
Could not open recvq/fax00543.tif; either not TIFF or corrupted.
ReceivedOn: ttyS4
    CommID: c00001203 (ftp://srmailserver:4559/log/c00001203) 

 

 

Log message c00001203:

 

Apr 14 11:54:30.78: [15896]: SESSION BEGIN 00001203 34988xxxxxx
Apr 14 11:54:30.78: [15896]: HylaFAX (tm) Version 4.1.8
Apr 14 11:54:30.78: [15896]: <-- [4:ATA\r]
Apr 14 11:54:39.21: [15896]: --> [7:CONNECT]
Apr 14 11:54:39.21: [15896]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS4'
Apr 14 11:54:39.21: [15896]: RECV FAX: begin
Apr 14 11:54:39.21: [15896]: <-- data [23]
Apr 14 11:54:39.21: [15896]: <-- data [2]
Apr 14 11:54:39.21: [15896]: --> [7:CONNECT]
Apr 14 11:54:39.21: [15896]: <-- data [10]
Apr 14 11:54:39.21: [15896]: <-- data [2]
Apr 14 11:54:40.47: [15896]: --> [2:OK]
Apr 14 11:54:40.47: [15896]: <-- [9:AT+FRH=3\r]
Apr 14 11:54:40.94: [15896]: --> [7:CONNECT]
Apr 14 11:54:42.64: [15896]: --> [2:OK]
Apr 14 11:54:42.64: [15896]: REMOTE TSI "965xxxxxx"
Apr 14 11:54:42.64: [15896]: <-- [9:AT+FRH=3\r]
Apr 14 11:54:42.65: [15896]: --> [7:CONNECT]
Apr 14 11:54:42.92: [15896]: --> [2:OK]
Apr 14 11:54:42.92: [15896]: REMOTE wants 9600 bit/s
Apr 14 11:54:42.92: [15896]: REMOTE wants page width 1728 pixels in 215 mm
Apr 14 11:54:42.92: [15896]: REMOTE wants unlimited page length
Apr 14 11:54:42.92: [15896]: REMOTE wants 3.85 line/mm
Apr 14 11:54:42.92: [15896]: REMOTE wants 2-D MR
Apr 14 11:54:42.92: [15896]: <-- [9:AT+FRH=3\r]
Apr 14 11:54:42.93: [15896]: --> [7:CONNECT]
Apr 14 11:54:42.93: [15896]: --> [2:]
Apr 14 11:54:42.93: [15896]: --> [10:NO CARRIER]
Apr 14 11:54:42.93: [15896]: RECV training at v.29 9600 bit/s
Apr 14 11:54:42.93: [15896]: <-- [10:AT+FRM=96\r]
Apr 14 11:54:43.27: [15896]: --> [7:CONNECT]
Apr 14 11:54:44.78: [15896]: RECV: TCF 1792 bytes, 0% non-zero, 1791 zero-run
Apr 14 11:54:44.78: [15896]: --> [10:NO CARRIER]
Apr 14 11:54:44.78: [15896]: DELAY 75 ms
Apr 14 11:54:44.85: [15896]: TRAINING succeeded
Apr 14 11:54:44.85: [15896]: <-- [9:AT+FTH=3\r]
Apr 14 11:54:45.81: [15896]: --> [7:CONNECT]
Apr 14 11:54:45.81: [15896]: <-- data [3]
Apr 14 11:54:45.81: [15896]: <-- data [2]
Apr 14 11:54:46.20: [15896]: --> [2:OK]
Apr 14 11:54:46.20: [15896]: <-- [10:AT+FRM=96\r]
Apr 14 11:54:46.83: [15896]: --> [7:CONNECT]
Apr 14 11:54:46.83: [15896]: RECV: begin page
Apr 14 11:54:47.04: [15896]: RECV: 0 total lines, 0 bad lines, 0 consecutive bad lines
Apr 14 11:54:47.04: [15896]: RECV: end page
Apr 14 11:54:47.04: [15896]: --> [10:NO CARRIER]
Apr 14 11:54:47.04: [15896]: <-- [9:AT+FRH=3\r]
Apr 14 11:54:47.12: [15896]: --> [7:CONNECT]
Apr 14 11:54:48.21: [15896]: --> [2:OK]
Apr 14 11:54:48.21: [15896]: RECV recv EOP (no more pages or documents)
Apr 14 11:54:48.21: [15896]: <-- [9:AT+FRS=7\r]
Apr 14 11:54:48.28: [15896]: --> [2:OK]
Apr 14 11:54:48.28: [15896]: <-- [9:AT+FTH=3\r]
Apr 14 11:54:49.24: [15896]: --> [7:CONNECT]
Apr 14 11:54:49.24: [15896]: <-- data [3]
Apr 14 11:54:49.24: [15896]: <-- data [2]
Apr 14 11:54:49.63: [15896]: --> [2:OK]
Apr 14 11:54:49.63: [15896]: RECV send MCF (message confirmation)
Apr 14 11:54:49.63: [15896]: RECV FAX (00001203): from 965xxxxxx, page 1 in 0:05, INF, 3.85 line/mm, 2-D MR, 9600 bit/s
Apr 14 11:54:49.63: [15896]: RECV FAX (00001203): recvq/fax00543.tif from 965xxxxxx, route to <unspecified>, 1 pages in 0:10
Apr 14 11:54:49.63: [15896]: <-- [9:AT+FRH=3\r]
Apr 14 11:54:49.79: [15896]: --> [7:CONNECT]
Apr 14 11:54:50.97: [15896]: --> [2:OK]
Apr 14 11:54:50.97: [15896]: RECV FAX: bin/faxrcvd "recvq/fax00543.tif" "ttyS4" "00001203" "" "" ""
Apr 14 11:54:51.00: [15896]: RECV FAX: end
Apr 14 11:54:51.00: [15896]: SESSION END

 

fax00543.tif is 1 pixel image with 1KB size and only a black point.

 

Any comments?

 

Thanks in advance.

Luciano