[hylafax-users] RECV FAX: no answer (T.30 T1 time out)

["Berengere" <berengere@xxxxxxxxxxx>]

Hi All,

I have a problem with Hylafax stable version of Debian. It cannot receive
some faxes, with the following error: RECV FAX: no answer (T.30 T1 time out
This error happening usually, when the sender is an older analog fax
machine. I can send fax, and receive fax from other fax servers without any
problem.
Important datas:
Debian Woody
Hylafax version: 1.4.1.3.1 (the latest stable version)
Here are the log of the bad receiving:
Apr 07 12:37:46.44: [ 4993]: SESSION BEGIN 00000044 <phone number>
Apr 07 12:37:46.44: [ 4993]: HylaFAX (tm) Version 4.1.1
Apr 07 12:37:46.44: [ 4993]: MODEM set XON/XOFF/FLUSH: input ignored, output
disabled
Apr 07 12:37:46.44: [ 4993]: <-- [4:ATA\r]
Apr 07 12:37:53.02: [ 4993]: --> [7:CONNECT]
Apr 07 12:37:53.02: [ 4993]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttyS0'
Apr 07 12:37:53.02: [ 4993]: STATE CHANGE: ANSWERING -> RECEIVING
Apr 07 12:37:53.02: [ 4993]: MODEM input buffering enabled
Apr 07 12:37:53.02: [ 4993]: RECV FAX: begin
Apr 07 12:37:53.02: [ 4993]: MODEM input buffering disabled
Apr 07 12:37:53.02: [ 4993]: <-- HDLC<23:FF C0 02 0E AE 2E A6 CA E6 76 96 16
2E F6 72 04 04 04 04 04 04 04 04>
Apr 07 12:37:53.02: [ 4993]: <-- data [23]
Apr 07 12:37:53.02: [ 4993]: <-- data [2]
Apr 07 12:37:54.70: [ 4993]: --> [7:CONNECT]
Apr 07 12:37:54.70: [ 4993]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 07 12:37:54.70: [ 4993]: <-- data [10]
Apr 07 12:37:54.70: [ 4993]: <-- data [2]
Apr 07 12:37:55.24: [ 4993]: --> [2:OK]
Apr 07 12:37:55.24: [ 4993]: <-- [9:AT+FRH=3\r]
Apr 07 12:37:58.34: [ 4993]: --> [0:]
Apr 07 12:37:58.34: [ 4993]: MODEM <Empty line>
Apr 07 12:37:58.34: [ 4993]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 07 12:37:58.34: [ 4993]: <-- data [1]
Apr 07 12:37:58.34: [ 4993]: DELAY 200 ms
Apr 07 12:37:58.54: [ 4993]: MODEM flush i/o
Apr 07 12:37:58.54: [ 4993]: <-- [3:AT\r]
Apr 07 12:37:58.55: [ 4993]: --> [2:OK]
Apr 07 12:37:58.55: [ 4993]: DELAY 1500 ms
Apr 07 12:38:00.05: [ 4993]: <-- [9:AT+FTH=3\r]
Apr 07 12:38:00.10: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:00.10: [ 4993]: <-- HDLC<23:FF C0 02 0E AE 2E A6 CA E6 76 96 16
2E F6 72 04 04 04 04 04 04 04 04>
Apr 07 12:38:00.10: [ 4993]: <-- data [23]
Apr 07 12:38:00.10: [ 4993]: <-- data [2]
Apr 07 12:38:01.89: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:01.89: [ 4993]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 07 12:38:01.89: [ 4993]: <-- data [10]
Apr 07 12:38:01.89: [ 4993]: <-- data [2]
Apr 07 12:38:02.44: [ 4993]: --> [2:OK]
Apr 07 12:38:02.44: [ 4993]: <-- [9:AT+FRH=3\r]
Apr 07 12:38:05.54: [ 4993]: --> [0:]
Apr 07 12:38:05.54: [ 4993]: MODEM <Empty line>
Apr 07 12:38:05.54: [ 4993]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 07 12:38:05.54: [ 4993]: <-- data [1]
Apr 07 12:38:05.54: [ 4993]: DELAY 200 ms
Apr 07 12:38:05.74: [ 4993]: MODEM flush i/o
Apr 07 12:38:05.74: [ 4993]: <-- [3:AT\r]
Apr 07 12:38:05.75: [ 4993]: --> [2:OK]
Apr 07 12:38:05.75: [ 4993]: DELAY 1500 ms
Apr 07 12:38:07.25: [ 4993]: <-- [9:AT+FTH=3\r]
Apr 07 12:38:07.30: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:07.30: [ 4993]: <-- HDLC<23:FF C0 02 0E AE 2E A6 CA E6 76 96 16
2E F6 72 04 04 04 04 04 04 04 04>
Apr 07 12:38:07.30: [ 4993]: <-- data [23]
Apr 07 12:38:07.30: [ 4993]: <-- data [2]
Apr 07 12:38:09.09: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:09.09: [ 4993]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 07 12:38:09.09: [ 4993]: <-- data [10]
Apr 07 12:38:09.09: [ 4993]: <-- data [2]
Apr 07 12:38:09.64: [ 4993]: --> [2:OK]
Apr 07 12:38:09.64: [ 4993]: <-- [9:AT+FRH=3\r]
Apr 07 12:38:12.74: [ 4993]: --> [0:]
Apr 07 12:38:12.74: [ 4993]: MODEM <Empty line>
Apr 07 12:38:12.74: [ 4993]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 07 12:38:12.74: [ 4993]: <-- data [1]
Apr 07 12:38:12.74: [ 4993]: DELAY 200 ms
Apr 07 12:38:12.94: [ 4993]: MODEM flush i/o
Apr 07 12:38:12.94: [ 4993]: <-- [3:AT\r]
Apr 07 12:38:12.95: [ 4993]: --> [2:OK]
Apr 07 12:38:12.95: [ 4993]: DELAY 1500 ms
Apr 07 12:38:14.45: [ 4993]: <-- [9:AT+FTH=3\r]
Apr 07 12:38:14.50: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:14.50: [ 4993]: <-- HDLC<23:FF C0 02 0E AE 2E A6 CA E6 76 96 16
2E F6 72 04 04 04 04 04 04 04 04>
Apr 07 12:38:14.50: [ 4993]: <-- data [23]
Apr 07 12:38:14.50: [ 4993]: <-- data [2]
Apr 07 12:38:16.29: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:16.29: [ 4993]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 07 12:38:16.29: [ 4993]: <-- data [10]
Apr 07 12:38:16.29: [ 4993]: <-- data [2]
Apr 07 12:38:16.84: [ 4993]: --> [2:OK]
Apr 07 12:38:16.84: [ 4993]: <-- [9:AT+FRH=3\r]
Apr 07 12:38:19.94: [ 4993]: --> [0:]
Apr 07 12:38:19.94: [ 4993]: MODEM <Empty line>
Apr 07 12:38:19.94: [ 4993]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 07 12:38:19.94: [ 4993]: <-- data [1]
Apr 07 12:38:19.94: [ 4993]: DELAY 200 ms
Apr 07 12:38:20.14: [ 4993]: MODEM flush i/o
Apr 07 12:38:20.14: [ 4993]: <-- [3:AT\r]
Apr 07 12:38:20.15: [ 4993]: --> [2:OK]
Apr 07 12:38:20.15: [ 4993]: DELAY 1500 ms
Apr 07 12:38:21.65: [ 4993]: <-- [9:AT+FTH=3\r]
Apr 07 12:38:21.70: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:21.70: [ 4993]: <-- HDLC<23:FF C0 02 0E AE 2E A6 CA E6 76 96 16
2E F6 72 04 04 04 04 04 04 04 04>
Apr 07 12:38:21.70: [ 4993]: <-- data [23]
Apr 07 12:38:21.70: [ 4993]: <-- data [2]
Apr 07 12:38:23.49: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:23.49: [ 4993]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 07 12:38:23.49: [ 4993]: <-- data [10]
Apr 07 12:38:23.49: [ 4993]: <-- data [2]
Apr 07 12:38:24.04: [ 4993]: --> [2:OK]
Apr 07 12:38:24.04: [ 4993]: <-- [9:AT+FRH=3\r]
Apr 07 12:38:27.14: [ 4993]: --> [0:]
Apr 07 12:38:27.14: [ 4993]: MODEM <Empty line>
Apr 07 12:38:27.14: [ 4993]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 07 12:38:27.14: [ 4993]: <-- data [1]
Apr 07 12:38:27.14: [ 4993]: DELAY 200 ms
Apr 07 12:38:27.34: [ 4993]: MODEM flush i/o
Apr 07 12:38:27.34: [ 4993]: <-- [3:AT\r]
Apr 07 12:38:27.35: [ 4993]: --> [2:OK]
Apr 07 12:38:27.35: [ 4993]: DELAY 1500 ms
Apr 07 12:38:28.85: [ 4993]: <-- [9:AT+FTH=3\r]
Apr 07 12:38:28.90: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:28.90: [ 4993]: <-- HDLC<23:FF C0 02 0E AE 2E A6 CA E6 76 96 16
2E F6 72 04 04 04 04 04 04 04 04>
Apr 07 12:38:28.90: [ 4993]: <-- data [23]
Apr 07 12:38:28.90: [ 4993]: <-- data [2]
Apr 07 12:38:30.69: [ 4993]: --> [7:CONNECT]
Apr 07 12:38:30.69: [ 4993]: <-- HDLC<10:FF C8 01 00 77 5F 01 79 03 C0>
Apr 07 12:38:30.69: [ 4993]: <-- data [10]
Apr 07 12:38:30.69: [ 4993]: <-- data [2]
Apr 07 12:38:31.24: [ 4993]: --> [2:OK]
Apr 07 12:38:31.24: [ 4993]: <-- [9:AT+FRH=3\r]
Apr 07 12:38:34.34: [ 4993]: --> [0:]
Apr 07 12:38:34.34: [ 4993]: MODEM <Empty line>
Apr 07 12:38:34.34: [ 4993]: MODEM TIMEOUT: waiting for v.21 carrier
Apr 07 12:38:34.34: [ 4993]: <-- data [1]
Apr 07 12:38:34.34: [ 4993]: DELAY 200 ms
Apr 07 12:38:34.54: [ 4993]: MODEM flush i/o
Apr 07 12:38:34.54: [ 4993]: <-- [3:AT\r]
Apr 07 12:38:34.55: [ 4993]: --> [2:OK]
Apr 07 12:38:34.55: [ 4993]: RECV FAX: No answer (T.30 T1 timeout)
Apr 07 12:38:34.55: [ 4993]: RECV FAX: end
Apr 07 12:38:34.55: [ 4993]: SESSION END

I am using xon/xoff method, but the rtscts gave the same error. Here is the
config.ttS0:

CountryCode:		36
AreaCode:		1
FAXNumber:		<phone number>
LongDistancePrefix:	1
InternationalPrefix:	011
DialStringRules:	etc/dialrules
#ServerTracing:		0x08501
ServerTracing:		0x3
SessionTracing:		0xFFF
RecvFileMode:		0640
LogFileMode:		0640
DeviceMode:		0660
RingsBeforeAnswer:	1
SpeakerVolume:		off
GettyArgs:		"-r -b %l"
LocalIdentifier:	"NothingSetup"
LogFacility:		daemon
TagLineFormat:		"From %%l|%c|Page %%P of %%T"
MaxRecvPages:		25
Class1RecvAbortOK:	0

ModemType:		Class1		# use this to supply a hint
ModemRate:		38400		# rate for DCE-DTE communication
# ModemFlowControl:	rtscts		# default
ModemFlowControl:	xonxoff		# XON/XOFF handshake
#
ModemNoFlowCmd:		AT&K0		# setup no flow control
ModemHardFlowCmd:	AT&K3		# setup hardware flow control
ModemSoftFlowCmd:	AT&K4		# setup software flow control
ModemSetupDTRCmd:	AT&D2		# setup so DTR drop resets modem
ModemSetupDCDCmd:	AT&C1		# setup so DCD reflects carrier (or not)
#
ModemMfrQueryCmd:	!Rockwell
ModemModelQueryCmd:	!RC288DPi
ModemRevQueryCmd:	ATI3		# product information
#
ModemDialCmd:		ATDT%s		# T for tone dialing

I read the mailing list, but I cannot find good solution. If somebody has
any idea, please write.
Thanks a lot

Zsolt
berengere@xxxxxxxxxxx


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