Re: [hylafax-users] Error receiving A3 paper size fax

[Boon Hing Khoo <boonhing@xxxxxxxxxxxx>]

Hi,

I added the Tracing Mask in all my modem config files:

ServerTracing:          1
TracingMask:            0x11
SessionTracing:         11

and I restarted faxgetty, t38modem and hylafax.

But seems it didn't add any extra messages in the log. Did I do the
right thing?:

Jan 10 18:56:28.56: [19735]: SESSION BEGIN 000001059 6561111111
Jan 10 18:56:28.56: [19735]: HylaFAX (tm) Version 4.2.0
Jan 10 18:56:28.56: [19735]: <-- [4:ATA\r]
Jan 10 18:56:32.95: [19735]: --> [7:CONNECT]
Jan 10 18:56:32.95: [19735]: RECV FAX: begin
Jan 10 18:56:32.98: [19735]: <-- data [32]
Jan 10 18:56:32.98: [19735]: <-- data [2]
Jan 10 18:56:34.78: [19735]: --> [7:CONNECT]
Jan 10 18:56:34.78: [19735]: <-- data [23]
Jan 10 18:56:34.78: [19735]: <-- data [2]
Jan 10 18:56:35.58: [19735]: --> [7:CONNECT]
Jan 10 18:56:35.58: [19735]: <-- data [10]
Jan 10 18:56:35.58: [19735]: <-- data [2]
Jan 10 18:56:36.07: [19735]: --> [2:OK]
Jan 10 18:56:36.07: [19735]: <-- [9:AT+FRH=3\r]
Jan 10 18:56:37.15: [19735]: --> [7:CONNECT]
Jan 10 18:56:38.63: [19735]: --> [2:OK]
Jan 10 18:56:38.63: [19735]: REMOTE TSI "62222222"
Jan 10 18:56:38.63: [19735]: <-- [9:AT+FRH=3\r]
Jan 10 18:56:38.63: [19735]: --> [7:CONNECT]
Jan 10 18:56:38.90: [19735]: --> [2:OK]
Jan 10 18:56:38.90: [19735]: REMOTE wants 14400 bit/s
Jan 10 18:56:38.90: [19735]: REMOTE wants A3 page width (303 mm)
Jan 10 18:56:38.90: [19735]: REMOTE wants unlimited page length
Jan 10 18:56:38.90: [19735]: REMOTE wants 3.85 line/mm
Jan 10 18:56:38.90: [19735]: REMOTE wants 1-D MH
Jan 10 18:56:38.90: [19735]: RECV training at v.17 14400 bit/s
Jan 10 18:56:38.90: [19735]: <-- [11:AT+FRM=145\r]
Jan 10 18:56:38.97: [19735]: --> [7:CONNECT]
Jan 10 18:56:42.14: [19735]: RECV: TCF 2722 bytes, 0% non-zero, 2691 zero-run
Jan 10 18:56:42.14: [19735]: --> [10:NO CARRIER]
Jan 10 18:56:42.14: [19735]: DELAY 75 ms
Jan 10 18:56:42.22: [19735]: TRAINING succeeded
Jan 10 18:56:42.22: [19735]: <-- [9:AT+FTH=3\r]
Jan 10 18:56:42.22: [19735]: --> [7:CONNECT]
Jan 10 18:56:42.22: [19735]: <-- data [3]
Jan 10 18:56:42.22: [19735]: <-- data [2]
Jan 10 18:56:43.33: [19735]: --> [2:OK]
Jan 10 18:56:43.33: [19735]: <-- [11:AT+FRM=146\r]
Jan 10 18:56:44.47: [19735]: --> [7:CONNECT]
Jan 10 18:56:44.47: [19735]: RECV: begin page
Jan 10 18:56:54.48: [19735]: RECV: 0 total lines, 0 bad lines, 0 consecutive bad lines
Jan 10 18:56:54.48: [19735]: RECV: end page
Jan 10 18:56:54.48: [19735]: --> [10:NO CARRIER]
Jan 10 18:56:54.48: [19735]: <-- [9:AT+FRH=3\r]
Jan 10 18:56:54.58: [19735]: --> [5:ERROR]
Jan 10 18:56:54.58: [19735]: MODEM Command error
Jan 10 18:56:54.58: [19735]: <-- [9:AT+FRH=3\r]
Jan 10 18:56:54.68: [19735]: --> [5:ERROR]
Jan 10 18:56:54.68: [19735]: MODEM Command error
...
...
Jan 10 18:57:01.89: [19735]: <-- [9:AT+FRH=3\r]
Jan 10 18:57:01.99: [19735]: --> [5:ERROR]
Jan 10 18:57:01.99: [19735]: MODEM Command error
Jan 10 18:57:01.99: [19735]: <-- [9:AT+FRH=3\r]
Jan 10 18:57:02.09: [19735]: --> [5:ERROR]
Jan 10 18:57:02.09: [19735]: MODEM Command error
Jan 10 18:57:02.09: [19735]: RECV keeping unconfirmed page
Jan 10 18:57:02.10: [19735]: RECV FAX: T.30 T2 timeout, expected page not received
Jan 10 18:57:02.10: [19735]: <-- [9:AT+FTH=3\r]
Jan 10 18:57:02.20: [19735]: --> [5:ERROR]
Jan 10 18:57:02.20: [19735]: RECV FAX: end
Jan 10 18:57:02.20: [19735]: SESSION END

here's my complete modem config file:

#
CountryCode:            65
#AreaCode:              0
FAXNumber:              +65.61111111
LongDistancePrefix:     0
InternationalPrefix:    001
DialStringRules:        etc/dialrules
ServerTracing:          1
TracingMask:            0x11
SessionTracing:         11
RecvFileMode:           0600
LogFileMode:            0600
DeviceMode:             0666
#RingsBeforeAnswer:     1
SpeakerVolume:          off
GettyArgs:              "-h %l dx_%s"
LocalIdentifier:        EZFax
TagLineFont:            etc/lutRS18.pcf
TagLineFormat:          "From %%l|%c|Page %%P of %%T"
MaxRecvPages:           25
#
                                                                                
ModemType:              Class1          # use class 1 interface
ModemFlowControl:       rtscts          # default
                                                                                
ModemRevQueryCmd:       AT+FREV?
                                                                                
#
# If you're using a version earlier than 0.7.0 enable this.
#
Class1FrameOverhead:    2               # does not include FCS
Class1ECMSupport:       No
                                                                                
#
# AT#CID=10 enables ANI/DNIS reporting between the
# first and second RINGs in the form:
#
#   RING
#   NMBR = <calling number>
#   NDID = <called number>
#   RING
#
ModemResetCmds: "AT#CID=10"     # enable ANI/DNIS reporting
RingsBeforeAnswer:      2               # collect info between two RINGs
#QualifyCID:            etc/cid         # CID access control list file
CIDNumber:              "NMBR = "       # pattern string for calling number
CIDName:                "NDID = "       # pattern string for called number
                                                                                
#
# T.38 dial modifiers
#
# F - enable T.38 mode request after dialing
# V - disable T.38 mode request after dialing (remote host should do it)
#
# calling/called number dial modifiers
#
# L - reset and begin of calling number
# D - continue of called number
#
#ModemDialCmd:          ATDF%s          # user can override F by dial V
#ModemDialCmd:          ATDV%s          # user can override V by dial F
#ModemDialCmd:          ATD%sF          # user can't override F
#ModemDialCmd:          ATD%sV          # user can't override V
#ModemDialCmd:          ATD%sVL         # user can't override V or calling number


Thanks and regards,
/khoo

 --- Lee Howard <faxguy@xxxxxxxxxxxxxxxx> wrote:   
> On 2005.01.07 02:55 Boon Hing Khoo wrote:
> > I am getting the following error when my hylafax server tries to
> > receive a A3 paper size fax. The modem I am using is a t38modem.
> 
> > From the log, is it the remote fax machine that failed to send the A3
> > size document,
> > and it is not a problem of my hylafax server?
> 
> The log indicates that the sender didn't transmit anything.  But to 
> know for sure you would have to put: "TracingMask:  0x11" in your 
> config file just before SessionTracing, and then that log would tell us.
> 
> Lee.
> 
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