Re: [hylafax-users] fax with errors but no error message in log file...

["Stefania Sella" <stefania.sella@xxxxxx>]

Hi,
   I have done some tests with Telegra D fax generator.
This device allows to send corrupted images in order to test the right
receiving.
In the log file realized by Telegra D, my faxserver respond with MCF message
to image with 10% corrupted lines ---> it is an error: the right response
must be RTN.
The log file on my faxserver is error free even if the image is corrupted.
faxinfo command gives this result:

recvq/fax03673.tif:
Could not open recvq/fax03673.tif; either not TIFF or corrupted.
Received: 2004:12:29
       LOG: c00008047

This is the file log on my faxserver:
Dec 29 10:03:51.88: [29096]: SESSION BEGIN 00008047 +39050572725
Dec 29 10:03:51.88: [29096]: Incoming speech call from 114815 to 50572725.
Dec 29 10:04:03.00: [29096]: Connection established to Receive ID '916 582
8622        ' with 9600 bit/s.
Dec 29 10:04:03.00: [29096]: Write fax to file recvq/fax03673.tif.
Dec 29 10:04:28.59: [29096]: Fax received and calling
'/var/spool/fax/bin/faxrcvd "recvq/fax03673.tif" "faxCAPI0" "00008047" ""'.
Dec 29 10:04:28.79: [29096]: Connection is droped with reason 0x3400 (No
additional information).
Dec 29 10:04:28.79: [29096]: SESSION END

In the config.faxCAPI I configured:
LogTraceLevel:          4 but I do not get more messages.


 This is my configuration:
 OS Linux SuSE 7.3
 HylaFAX: 4.1.2
capi driver: 3.11-04  (49.20)
 capi4hylafax: 01.01.02
 I update the firmware: 3.17-04


Now what can I do....
Sorry for my requests...
Regards,
Stefania



----- Original Message ----- 
From: "Kimble Young" <kimble@xxxxxxxxxxxxxxx>
To: "Stefania Sella" <stefania.sella@xxxxxx>
Cc: <hylafax-users@xxxxxxxxxxx>
Sent: Wednesday, December 29, 2004 2:40 AM
Subject: Re: [hylafax-users] fax with errors but no error message in log
file...


> That is a completely normal fax session. Nothing wrong at all.
>
> If you are missing lines then maybe it was the fax machine at the other
> end not scanning them in properly.
>
> You can try to increase the tracing level in config.faxCapi but all that
> is going to do is give you more detail. There are no errors here.
>
> With an active card there's not much you can really do but make sure you
> have the latest and best firmware as all fax transmission is done in the
> firmware.
>
> Stefania Sella wrote:
> > Hi everyone,
> >     I installed a faxserver HylaFAX with AVM Controller C4.
> > This is my configuration:
> > OS Linux SuSE 7.3
> > HylaFAX: 4.1.2
> > capi driver: 3.11-04  (49.20)
> > capi4hylafax: 01.01.02
> > I update the firmware: 3.17-04  (49.20)
> >
> > I receive the fax with errors ( some lines are absent) but with fax log
> > file without error messages.
> >
> > This is the corresponding log file:
> > Dec 27 16:31:47.42: [29096]: SESSION BEGIN 00008013 +39050572725
> > Dec 27 16:31:47.42: [29096]: Incoming fax call from 3486024089 to
50572725.
> > Dec 27 16:31:57.96: [29096]: Connection established to Receive ID
> > '3486024089          ' with 9600 bit/s.
> > Dec 27 16:31:57.96: [29096]: Write fax to file recvq/fax03641.tif.
> > Dec 27 16:55:43.38: [29096]: Fax received and calling
> > '/var/spool/fax/bin/faxrcvd "recvq/fax03641.tif" "faxCAPI0" "00008013"
""'.
> > Dec 27 16:55:44.46: [29096]: Connection is droped with reason 0x3400 (No
> > additional information).
> > Dec 27 16:55:44.46: [29096]: SESSION END
> >
> > No error-msg and the fax call finishes normally.
> > What is the problem?
> > Excuse me for the question...
> > Thank you for your availability.
> > Regards,
> > Stefania
> >
>
>




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