Re: [hylafax-users] Unspecified Phase C error

[Adam Engel <adamengel@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>]

At 03:09 PM 12/28/2004, Adam Engel wrote:
> Hi all,
>
> RedHat 7.2
> Hylafax 4.2
>
>
> 2 Weeks ago I updated our 3 fax servers. I was told that faxes are being
> received but occasionally having blank pages. I attempted to look in the
> logs, but it looks like hylafax has stopped logging as of the date we
> updated our servers. Thats issue one.
>
> The other issue is the following messages received in
> /var/log/messages:
>
> Dec 28 15:01:08 fax1 FaxGetty[24949]: ANSWER: FAX CONNECTION  DEVICE
> '/dev/ttyS5'
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX (000021318): from
> 6613242013, page 1 in 0:09, B4, 7.7 line/mm, 1-D MH, 14400 bit/s
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX (000021318):
> recvq/fax000019108.tif from 6613242013, route to <unspecified>, 1
> pages in 0:11
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX (000021318): session with
> 6613242013 terminated abnormally: Unspecified Phase C error, including
> too much delay between TCF and +FDR command
> Dec 28 15:01:19 fax1 FaxGetty[24949]: RECV FAX: bin/faxrcvd
> "recvq/fax000019108.tif" "ttyS5"
> "000021318" "Unspecified Phase C error, including too much
> delay between TCF and +FDR command" "" ""
> Dec 28 15:01:34 fax1 FaxGetty[24949]: MODEM U.S. ROBOTICS 56K FAX
> /
>
>
> The modem is configured as class 2.0.  My boss is convinced that we
> had more problems with Class 1, even though it was on a much older
> version of Hylafax.
>
> Are these errors related to using class 2.0 on this modem?  If so I
> am sure he would listen to Lee (or anyone on the list for that matter)
> because he knows what he's talking about.
>
> Thanks much!!
>
> Adam


To answer my own question,  I found this post by Lee:


USR/3Com's Class 2.0 firmware has long since been severely flawed
and 
they seem to not care to fix it - AND there's no way to upgrade it 
easily if they did.  Use Class 1 with USRs.

If this still applies, I will inform my boss tomorrow as a
"Have a nice holiday?" gift.

Thanks,Adam