Re: [hylafax-users] ANSWER: Ring detected without successful

[Thomas Lyneborg Poulsen <tlp@xxxxxxxxxxxx>]

Lee Howard wrote:

> On 2004.11.30 10:32 Thomas Lyneborg Poulsen wrote:
>
> > We have set a HylaFAX ver 4.20 on a ClarkConnect (RH9)
> >
> > after some days running there a problem with receiving fax occur
> > i have this below from one of many log files were it went wrong
> >
> > Nov 24 13:09:11.81: [10042]: SESSION BEGIN 000000147 004570267268
> >
> > > > > Nov 24 13:09:11.81: [10042]: HylaFAX (tm) Version 4.2.0
> > > > > Nov 24 13:09:11.81: [10042]: <-- [4:ATA\r]
> > > > > Nov 24 13:10:05.49: [10042]: --> [10:NO CARRIER]
> > > > > Nov 24 13:10:05.49: [10042]: ANSWER: Ring detected without successful
> > > > > handshake
>
> This is the modem reporting that the caller was not a fax machine.
>
> What kind of modem is this?  Have you reset it (power-cycled)?
>
> Lee.

Thanks for the response
It is a relative new external US Robostic
Can it tell the modem not to sort the callers and just hook of anyway, 
or what is the solution ?


Thomas


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