Re: [hylafax-users] DID Answering Questions

[Kelly Clark <signbird2@xxxxxxxxxxxxxxxxxx>]

The external modems I am familiar with have a volume dial somewhere on 
them, and also a dip switch. I think if it is turned down at the modem 
itself, or turned off via the dip switch, no amount of settings in a 
config file will help.

Wendell Dingus wrote:

> So, any suggestions? After setting the modem speaker volume on successfully an
> incoming call still produces no audible sound. From a phone handset if I dial
> the DID/Fax number I hear it answering. I do not however hear the sound of an
> incoming fax call while standing beside the DID modem. Speaker set on and
> volume set to high per below settings. Am I doing something wrong in setting
> the volume or is this indicative of wiring or telco problems?
>
> Thanks in advance!
>
>
> Quoting Lee Howard <faxguy@xxxxxxxxxxxxxxxx>:
>
>  
>
> > On 2004.11.11 08:40 Wendell Dingus wrote:
> >    
> >
> > > I'm not local to the server so I asked the customer to do this. I
> > > disabled
> > > faxgetty, connected to the modem, factory defaulted it, set the
> > > speaker on and
> > > some volume, &W wrote the changes, exited, re-enabled faxgetty. What I
> > > don't
> > > know though is if faxgetty undid that change for me?
> > >      
> > Yup.  Setting the speaker volume is part of the initialization process 
> > that HylaFAX follows (faxgetty and faxsend).
> >
> > Assuming that your ModemSetVolumeCmd is correct (and I think the 
> > default is), you set "SpeakerVolume: medium" in your modem config file 
> > and then restart faxgetty.
> >
> > Lee.
> >
> >    
>
> Thanks, RTFM does occasionally work :)   
>
> OK, so I have the speaker volume set to high now. I had the customer repeat the
> test and he sees the lights on the modem come on indicating it's answering a
> call but still hears nothing. So if I dial the number voice and hear it answer
> or send a fax and hear my fax machine negotiating but there's no sound on the
> other end, what's up? A wiring or physical problem on the telco side? Hmm...
>
> Thanks in advance!
>
> Here is the entire config file as of right now:
>
> CountryCode:            1
> AreaCode:               423
> FAXNumber:              +1.423.555.5555
> LongDistancePrefix:     1
> InternationalPrefix:    011
> DialStringRules:        etc/dialrules
> ServerTracing:          1
> SessionTracing:         11
> RecvFileMode:           0600
> LogFileMode:            0600
> DeviceMode:             0600
> RingsBeforeAnswer:      1
> ModemSetVolumeCmd:   "ATM0 ATM1L1 ATM1L3 ATM1L5 ATM1L7"
> SpeakerVolume:          high
> GettyArgs:              "-h %l dx_%s"
> LocalIdentifier:        "NothingSetup"
> TagLineFont:            etc/lutRS18.pcf
> TagLineFormat:          "From %%l|%c|Page %%P of %%T"
> MaxRecvPages:           25
> #
>
> ModemType:              Class1.0                # use this to supply a hint
> ModemFlowControl:       rtscts          # many firmwares have broken software
> flow control
> Class1TCFRecvHack:      yes             # avoid +FCERROR before TCF
> # Class1MsgRecvHackCmd: AT+FRS=1        # avoid +FCERROR before image
> Class1TMConnectDelay:   400             # counteract quick CONNECT response
>
> # If your line supports Caller-ID, you may want to uncomment this...
> # QualifyCID:           etc/cid         # you must create this file
> # ModemResetCmds:       AT+VCID=1
> # CIDNumber:            "NMBR="
> # CIDName:              "NAME="
>
> # Or with the MT5634ZBA-DID you'll probably need something like...
> ModemReadyCmds: AT*DS1*DD0*DF1*DN4      # enable DTMF-DID, wink-start, 4 digits
> CIDNumber:              "DTMF"          # format of AT*DF1
> CIDNumberAnswerLength:  4       # four DTMF-DID digits then ATA
>
>
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