Re: [hylafax-users] Hylafax Client - Server problem

["support" <support@xxxxxxxxxxxx>]

Hi Kelly,

yes. The windows clients are on the internal network with 192.168.1.x
addresses. They do not have public IP addresses. They are from different
locations.

Moreover, my hylafax server has internal IP with 192.168.1.xx and is beside
a router with NAT enabled. I cannot send fax from windows client to server.
But If I remove the router and set hylafax server with public IP address, I
can fax it from windows client anywhere.


Thomas

----- Original Message ----- 
From: "Kelly Clark" <signbird2@xxxxxxxxxxxxxxxxxx>
To: "support" <support@xxxxxxxxxxxx>
Sent: Friday, November 19, 2004 1:40 PM
Subject: Re: [hylafax-users] Hylafax Client - Server problem


> support wrote:
>
> > i everyon,
> > I have set up a fax server using hylafax version 4.20 on fedora core 2
> > recently. It works fine.
> > If I put the fax server behind an NAT, (i.e. fax server has an
> > internal IP 192.168.1.xx), some problem occurs when I try to use
> > print-to-fax fax client to sent a fax from windows to fax server. For
> > example, if I use WHFC to send a fax from windows to hylafax using
> > default port 4559, where hylafax server is behind NAT, the data
> > connection seems hanging up. The document could not be sent to fax
server.
> > However, if I remove the NAT and set the hylafax server IP to a public
> > IP 220.246.21.xx, the document can be sent successfully from windows
> > through port 4559.
> > Is there a solution solving this kind of problem? Thank you.
> > Thomas Tam
> > ------------------------------------
> > support@xxxxxxxxxxxx <mailto:support@xxxxxxxxxxxx>
>
> Are the windows clients on the internal network with 192.168.1.x
> addresses? Do the windows clients have public IP's?
> Are these remote windows clients, at a different location?
> If you can give me the answer to those questions, I think we can find a
> solution.
>
>
>


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