Re: [hylafax-users] sendfax on multipage documents

["Jim Ginn" <jim@xxxxxxxx>]

Lee (or others):

MultiTech did the trick!!!!

Another Question:
Replaced the USR's with MultiTech  MT5634ZBA-V92, when using faxaddmodem
to configure should these modems be changed to class 2 or 2.1 or should I
take the default of class 1?

Thanks in advance,

Jim Ginn


> On 2004.11.16 14:23 Jim Ginn wrote:
>> We frequently get errors (Phase C) on multipage (ie. 6 page)
>> documents.
>> Seems smaller jobs are OK.  We're running Hylafax 4.2.0-1 on Fedora
>> 2.6.8-1.521 with Digiboard Portserver II with USR Sportster modems.
>
> As Pedro mentioned, you'll see that the USR modems are the root of all
> fax evil.
>
>> The tail of the log:
>> Nov 16 16:28:13.37: [25079]: SEND send frame number 9
>> Nov 16 16:28:13.37: [25079]: SEND send frame number 10
>> Nov 16 16:28:13.37: [25079]: SEND send frame number 11
>> Nov 16 16:28:13.37: [25079]: DELAY 200 ms
>> Nov 16 16:28:13.57: [25079]: <-- [10:AT+FTM=96\r]
>> Nov 16 16:28:43.57: [25079]: MODEM <Timeout>
>> Nov 16 16:28:43.57: [25079]: SEND end page
>> Nov 16 16:28:43.57: [25079]: Unspecified Transmit Phase C error
>> Nov 16 16:28:43.57: [25079]: <-- [9:AT+FTH=3\r]
>> Nov 16 16:28:43.85: [25079]: --> [8:AT+FTH=3]
>> Nov 16 16:28:43.85: [25079]: <-- [5:ATH0\r]
>> Nov 16 16:28:43.85: [25079]: --> [5:ERROR]
>> Nov 16 16:28:43.85: [25079]: MODEM Command error
>> Nov 16 16:28:43.87: [25079]: SESSION END
>
> The fact that you get an echo (AT+FTH=3 is echoed) indicates that the
> modem was reset.  HylaFAX didn't reset the modem, of course.  The modem
> did it on its own due to its internal firmware bugs.
>
> A lot of people have seen this kind of problem with USR modems.  Some
> people have been able to work around the Class 1 firmware flaws in the
> USRs by not using AT+FTS/AT+FRS commands.  See
> /var/spool/hylafax/config/topic for examples on what to do to your
> config file to disable AT+FTS/AT+FRS.
>
> But, a lot of people just solve the problem by getting new modems.
>
> Lee.
>
>


____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe hylafax-users-request@xxxxxxxxxxx < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail sales@xxxxxxxxx*