[hylafax-users] data loss in srnding and receiving fax

[Alberto <aghirotti@xxxxxxxxxxx>]

Hello evrybody,

  in my company I have the following problem with hylafax: suddendly
the sw cuts some lines of the text both in receiving both in sending
faxes; there is no rule on this, sometimes it happens in the middle of
the page, sometimes in the bottom.
  I also tried to start faxgetty with -D option but notnig changed.
This never happened before, we are using this sysyem some months and all
was regular.

  We use Red Hat 7.3 server + hylafax-4.1.5-1rh7 + samba + WHFC on
windows clients. The modem is a Digicom Tiziano 33.6 Kb/s.

  The content of the file /var/spool/hylafax/etc/xferfaxlog is:

11/01/04 10:01	RECV	00001865	ttyS1		""	fax	"+39.522.887426"
"<UNSPECIFIED>"	4193919	0	0:34	0:34	"COMREC received DCN"
11/02/04 09:30	RECV	00001866	ttyS1		""	fax	"+39.522.887426"
"0376559888"	2383896	4	3:02	3:02	""
11/02/04 09:41	RECV	00001867	ttyS1		""	fax	"+39.522.887426"
"0376559888"	2383904	4	2:30	2:30	""
11/02/04 09:45	RECV	00001868	ttyS1		""	fax	"+39.522.887426"
"025695155"	4193919	0	0:40	0:40	"COMREC received DCN"
11/02/04 09:58	RECV	00001869	ttyS1		""	fax	"+39.522.887426"
"0376559888"	2383872	3	4:50	4:50	""
11/02/04 10:08	RECV	00001870	ttyS1		""	fax	"+39.522.887426"
"025695155"	4193919	0	0:53	0:53	"COMREC received DCN"
11/02/04 10:10	RECV	00001871	ttyS1		""	fax	"+39.522.887426"
"025695155"	2121761	1	0:43	0:43	""
11/02/04 10:14	RECV	00001872	ttyS1		""	fax	"+39.522.887426"	""
2121760	1	0:47	0:47	""
11/02/04 10:17	RECV	00001873	ttyS1		""	fax	"+39.522.887426"
"0536990376"	2121760	2	1:31	1:31	""
11/02/04 10:34	RECV	00001874	ttyS1		""	fax	"+39.522.887426"
"025695155"	2121753	2	1:33	1:33	""
11/02/04 11:23	RECV	00001875	ttyS1		""	fax	"+39.522.887426"
"0376559888"	2383896	3	2:24	2:24	""
11/02/04 11:42	RECV	00001876	ttyS1		""	fax	"+39.522.887426"
"0825449055"	4193919	0	1:11	1:11	"COMREC received DCN"
11/02/04 12:39	RECV	00001877	ttyS1		""	fax	"+39.522.887426"
"0815538547"	2908192	1	1:29	1:29	""
11/02/04 12:43	RECV	00001878	ttyS1		""	fax	"+39.522.887426"
"0815538547"	2908184	1	1:40	1:40	""
11/02/04 12:46	RECV	00001879	ttyS1		""	fax	"+39.522.887426"
"0592550711"	2105369	2	2:04	2:04	""
11/02/04 13:15	SEND	00001880	ttyS1	581	""	o.benedetti@xxxxxxxxxx	"0
025695155"	"025695155"	4193919	0	1:15	0:00	"No carrier detected"
11/02/04 13:22	SEND	00001881	ttyS1	581	""	o.benedetti@xxxxxxxxxx	"0
025695155"	"025695155"	2121768	1	1:00	0:29	""
11/02/04 13:30	RECV	00001882	ttyS1		""	fax	"+39.522.887426"	""
2383912	5	1:27	1:27	""
11/02/04 12:58	RECV	00001884	ttyS1		""	fax	"+39.522.887426"	""
2121768	1	0:33	0:33	""
11/02/04 13:54	RECV	00001885	ttyS1		""	fax	"+39.522.887426"
"038287330"	2121768	1	0:28	0:28	""

Maybe we have to change the modem?

Thank you very much for your help

Alberto Ghirotti



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